Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$135K - $180K *

Optimize client relationships and drive growth strategies while collaborating cross-functionally to enhance adoption of innovative solutions. Lead efforts to ensure client satisfaction and retention...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic team as you build and nurture strategic relationships with global accounts and OEM partners. Drive customer engagement, identify growth opportunities, and collaborate cross-functionally...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock the potential of healthcare sales by driving enterprise opportunities and executing full-cycle sales processes while collaborating with key stakeholders to deliver tailored solutions that enhan...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$212K - $265K *

Drive transformative software engineering across EPM products, lead modernization, build innovative SaaS capabilities, and enhance operational excellence in a high-impact role overseeing global teams...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$94K - $185K *

Engage clients in the auto finance sector, nurture key relationships, and drive growth through strategic partnership management and innovative solutions. Collaborate with cross-functional teams to ali...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's redefining customer engagement through innovative growth marketing strategies. Take ownership of performance marketing and content activation campaigns, driving measurable results w...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$229K - $314K *

Drive success at large enterprise accounts, fostering relationships and ensuring robust account management. Collaborate across teams to elevate visibility and adoption, while navigating consultative s...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$82K - $120K *

Lead a dynamic HR compliance team ensuring global processes are aligned with Federal and State laws. Collaborate with legal teams to maintain data integrity, manage U.S. Immigration cases, and develop...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Lead the charge in enhancing client satisfaction by managing impactful implementations, optimizing benefit administration platforms, and driving continuous improvements across multiple teams to ensure...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$190K - $210K *

Unlock data-driven insights as a hybrid leader, balancing hands-on analytics with high-level client strategy. Drive impactful initiatives and foster cross-functional collaboration to deliver valuable...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join a team that's pioneering AI-driven identity solutions in the mid-market. You'll manage the full sales cycle, driving growth and cultivating lasting customer relationships while navigating complex...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$184K - $253K *

Elevate the global equity landscape by leading and refining equity programs with full ownership, impacting multiple jurisdictions and driving compliance while supporting company growth. This role is i...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$139K - $185K *

Grow your career with a dynamic sales leadership role driving Enterprise growth. Lead a talented team to amplify customer relationships, enhance revenue, and foster a high-performance culture focused...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$124K - $165K *

Drive revenue growth as a key leader guiding a dynamic sales team focused on optimizing customer relationships and expanding market reach through strategic cross-selling initiatives and innovative sal...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$180K - $215K *

Unlock potential by leading a dynamic team driving global demand generation strategies. Oversee the end-to-end demand process, managing budget and pipeline while fostering cross-functional collaborati...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$160K - $220K *

Lead the development and execution of scalable content operations for enterprise clients, ensuring effective workflows and governance while collaborating with cross-functional teams to enhance product...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$146K - $170K *

Shape the future of healthcare by managing provider partnerships and driving success strategies for primary care organizations, ensuring adoption and performance improvements while offering expert gui...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$225K - $325K *

Transform your career by leading the Digital Workplace organization, unifying collaboration, platforms, and change management to drive adoption, enhance user experiences, and realize business outcomes...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Partner with us to drive growth in industrial accounts, leveraging your sales expertise to expand relationships and deliver innovative water treatment solutions that meet the needs of our customers an...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$152K - $223K *

Empower a high-performing engineering team to drive Metro Ethernet solutions, ensuring seamless deployment, robust service readiness, and strategic technology evolution while collaborating with cross...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$154K - $200K *

Drive client relationships with health systems nationwide, leveraging expertise in patient access to enhance partnerships and unlock value. Engage with executives for deep-rooted collaboration, foster...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform the Customer Success landscape by leading a dedicated team to enhance customer journeys, drive retention, and establish best practices that ensure exceptional experiences and measurable outc...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$142K - $266K *

Engage with C-suite executives to drive transformational programs and quantify business outcomes in the TMT industry. Collaborate on strategic account planning, value discovery, and business case deve...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Champion growth by driving strategic marketing solutions and fostering client relationships. Empowered to build a portfolio, collaborate with specialists, and shape the future of digital advertising i...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Drive the successful execution of complex client projects, leading a team of project management professionals. Ensure delivery excellence through strategic oversight, client engagement, and talent dev...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.