Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$80K - $110K *

Join a dynamic team driving project and program management in healthcare, ensuring optimal staff performance and service quality while overseeing innovative client-focused projects and initiatives for...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Drive strategic financial initiatives that influence international growth, enhancing resource allocation and business performance through data-driven decision-making and cross-functional collaboration...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $130K *

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $215K *

Join a team that drives successful Epic implementations, ensuring client satisfaction and high-quality patient care through effective project management and communication. Collaborate with healthcare...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Champion strategic initiatives and drive international expansion through financial insights, collaboration, and innovative solutions that enhance business performance and achieve growth targets across...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $166K *

Take ownership of strategic technology alliances, driving growth and integrations that create market opportunities. Collaborate across teams to execute joint plans that enhance partner relationships a...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $110K *

Unlock growth potential by forging strong relationships with key accounts, driving demand generation, and executing strategies for profitability. Partner closely with Channel Partners to maximize cust...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$94K - $143K *

Drive strategic sourcing in a dynamic environment, managing end-to-end supplier relationships and negotiations. Collaborate with stakeholders to innovate and implement effective category strategies yi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $178K *

Lead transformation efforts with Enterprise customers, ensuring product adoption and business alignment while driving renewal success through collaboration and strategic planning. Become a trusted par...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $130K *

Lead the charge in optimizing and scaling inside sales functions while coaching a high-performing team to exceed revenue goals. Collaborate cross-functionally to establish effective strategies and dri...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$148K - $246K *

Lead the charge in driving customer adoption of innovative supply chain solutions. Collaborate across teams to translate product features into measurable benefits, engage clients, and shape business s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $184K *

Transform client relationships by driving account growth and retention through strategic consultations with C-level executives. Utilize proven sales methodologies to maximize product value and enhance...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $150K *

Optimize our search capabilities by leading innovative SEM strategies, managing campaigns, and mentoring a talented team. Collaborate across channels to enhance search performance and drive impactful...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Drive sales strategy and value by collaborating with cross-functional teams to develop proposals, pricing models, and go-to-market strategies that enhance client relationships and support organization...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$115K - $204K *

Accelerate the growth of our corporate research initiatives by leading the Strategic Engagement function, collaborating with sales, marketing, and research teams to develop innovative solutions and co...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Champion new business development and retention, driving revenue growth through strategic account management and collaborative customer engagement in the medical device industry to enhance relationshi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$78K - $105K *

Optimize user experiences by executing strategies across digital touchpoints. Collaborate with cross-functional teams to drive innovation and improve customer journeys, leveraging insights for impactf...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Empower growth by managing key accounts, driving sales, and enhancing product adoption through cross-functional collaboration and strategic relationship management in North America...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Shape enterprise application governance by coordinating projects, driving prioritization, and ensuring clear visibility across stakeholders. Collaborate with Tech and Business Owners to align initiati...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Transform enterprise applications governance by leading the intake, prioritization, and tracking of projects involving third-party systems and SaaS platforms. Collaborate with cross-functional teams t...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Transform enterprise application project governance by managing intake, prioritization, and reporting for critical systems initiatives, driving visibility and cross-functional collaboration across tea...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the operational excellence of the Group Health Division, optimizing performance metrics and driving client satisfaction through tailored initiatives and a dedicated team. Collaborate with medical...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$81K - $139K *

Serve as a strategic driver in marketing professional learning solutions, enhancing adoption and engagement. Collaborate across teams to elevate service value, ensuring alignment in messaging and exec...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$81K - $95K *

Transform your career by leading strategic recruitment for senior talent, enhancing candidate experiences, and driving innovative talent acquisition initiatives within a dynamic environment. Collabora...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Staffing

$268K - $336K *

Shape the future of technical leadership in Sales Engineering, driving strategy and excellence across the SLED and healthcare sectors while fostering talent, enhancing compliance solutions, and delive...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.