Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$134K - $241K *
Analyze complex commercial transactions and lead a high-performing team. Collaborate with Sales and Finance to structure deals, drive strategic decisions, and enhance processes that support business g...
4 weeks ago
$138K - $231K *
Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...
2 weeks ago
Director, Customer Care Center (Remote)
$90K - $120K *
Transform customer engagement by leading a high-performance support team, optimizing operations and workflows, enhancing data-driven decision-making, and improving service levels across various channe...
1 week ago
Senior Director Demand Generation
$180K - $250K *
Champion the future of demand generation by leading a multi-million-dollar strategy that transforms AI-driven marketing into measurable revenue outcomes while fostering a high-performing team in a ful...
3 weeks ago
Senior Director, Product Management - FinTech
$290K - $436K *
Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...
Yesterday
Senior Director, Integrated Media
$130K - $180K *
Oversee integrated media strategies and lead a team in delivering holistic client solutions, aligning insights and budgets with business goals while mentoring members and improving processes across di...
2 days ago
Associate Director - Contact Center Technologist
$120K - $150K *
Empower healthcare innovation by leading the design and optimization of an omnichannel contact center, enhancing patient engagement through integrated technologies and seamless communication solutions...
4 weeks ago
Senior Client Director (Remote)
$150K - $180K *
Transform client relationships by leveraging strategy and performance to drive growth and business impact. Collaborate with teams to deliver high-quality outcomes and manage portfolios effectively whi...
4 weeks ago
$220K - $250K *
Engage in a high-stakes leadership role overseeing a significant program, driving successful client outcomes through effective project management, cross-functional team leadership, and strategic custo...
2 weeks ago
Commercial Director - Practitioner Channel
$130K - $175K *
Transform the practitioner channel by defining strategies, nurturing relationships, and scaling educational programs. Drive effective engagement and lead initiatives that establish market presence and...
Today
$122K - $155K *
Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...
3 weeks ago
$163K - $272K *
Accelerate progress at a leading enterprise by shaping high-performing pre-sales teams, enhancing technical sales strategies, and translating complex solutions into compelling business value for clien...
6 days ago
Director, Program Management, CX
$120K - $160K *
Advance customer success by leading project implementation efforts, ensuring quality and governance. Build strong relationships with major accounts while collaborating with sales and project teams to...
2 days ago
Director, Program Management, CX
$130K - $180K *
Shape the future of program management by leading client accounts, ensuring successful project delivery, and driving business growth. Collaborate closely with sales and R&D to achieve KPIs and maintai...
1 week ago
$90K - $130K *
Elevate our social media strategy by driving impactful influencer programs and creator partnerships. Own multi-channel growth and engage culturally, as you lead a dynamic team to build a vibrant commu...
2 weeks ago
$72K - $192K *
Lead the charge in client success by cultivating relationships with large accounts, coaching a dedicated team, and executing strategies to drive growth and satisfaction. Influence decisions and delive...
1 week ago
Field Engagement Manager- Marketing
$70K - $95K *
Join a team that's reshaping community engagement in healthcare marketing. Drive initiatives to enhance patient growth and family engagement across senior living communities, optimizing tools and stra...
Yesterday
Sr. Director, Solutions Consulting
$100K - $225K *
Elevate business outcomes by leading enterprise solutions consulting, driving strategy alignment between sales, product, and operations to enhance deal execution and scalability. Own launch readiness...
2 days ago
$191K - $338K *
Collaborate with cross-functional teams to drive financial strategy and performance management for the GTM business, focusing on user acquisition, profitability, and new opportunities in a fast-paced...
2 weeks ago
$160K - $220K *
Join a dynamic team to lead product strategy, embedding AI innovations while coaching a high-performing product organization. Collaborate with executives and engineers to drive impactful outcomes in a...
2 days ago
Director, Global Financial Operations
$130K - $180K *
Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...
3 weeks ago
Principal Product Manager, Growth
$200K - $260K *
Join a team that's redefining regional growth strategies for USDC, driving adoption and liquidity through innovative partnerships. Leverage data-driven insights to build automated platforms that enhan...
Reposted 2 weeks ago
Director, Software Engineering
$218K - $262K *
Lead and transform engineering strategies for a key fraud detection platform, guiding teams to deliver high-quality, scalable systems while aligning with cross-functional partners to enhance execution...
1 week ago
$160K - $200K *
Transform the enablement landscape by leading strategic initiatives that empower revenue teams to thrive. Your expertise will drive program design, execution, and continuous improvement to enhance pro...
2 days ago
$120K - $150K *
Lead and innovate total rewards strategies, guiding multiple teams to drive performance and achieve departmental goals while influencing key stakeholders and managing complex business challenges...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.