Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$134K - $241K *

Analyze complex commercial transactions and lead a high-performing team. Collaborate with Sales and Finance to structure deals, drive strategic decisions, and enhance processes that support business g...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$138K - $231K *

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Transform customer engagement by leading a high-performance support team, optimizing operations and workflows, enhancing data-driven decision-making, and improving service levels across various channe...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$180K - $250K *

Champion the future of demand generation by leading a multi-million-dollar strategy that transforms AI-driven marketing into measurable revenue outcomes while fostering a high-performing team in a ful...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$290K - $436K *

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Oversee integrated media strategies and lead a team in delivering holistic client solutions, aligning insights and budgets with business goals while mentoring members and improving processes across di...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $150K *

Empower healthcare innovation by leading the design and optimization of an omnichannel contact center, enhancing patient engagement through integrated technologies and seamless communication solutions...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Transform client relationships by leveraging strategy and performance to drive growth and business impact. Collaborate with teams to deliver high-quality outcomes and manage portfolios effectively whi...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$220K - $250K *

Engage in a high-stakes leadership role overseeing a significant program, driving successful client outcomes through effective project management, cross-functional team leadership, and strategic custo...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $175K *

Transform the practitioner channel by defining strategies, nurturing relationships, and scaling educational programs. Drive effective engagement and lead initiatives that establish market presence and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$122K - $155K *

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$163K - $272K *

Accelerate progress at a leading enterprise by shaping high-performing pre-sales teams, enhancing technical sales strategies, and translating complex solutions into compelling business value for clien...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Advance customer success by leading project implementation efforts, ensuring quality and governance. Build strong relationships with major accounts while collaborating with sales and project teams to...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Shape the future of program management by leading client accounts, ensuring successful project delivery, and driving business growth. Collaborate closely with sales and R&D to achieve KPIs and maintai...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Elevate our social media strategy by driving impactful influencer programs and creator partnerships. Own multi-channel growth and engage culturally, as you lead a dynamic team to build a vibrant commu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$72K - $192K *

Lead the charge in client success by cultivating relationships with large accounts, coaching a dedicated team, and executing strategies to drive growth and satisfaction. Influence decisions and delive...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Staffing

$70K - $95K *

Join a team that's reshaping community engagement in healthcare marketing. Drive initiatives to enhance patient growth and family engagement across senior living communities, optimizing tools and stra...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$100K - $225K *

Elevate business outcomes by leading enterprise solutions consulting, driving strategy alignment between sales, product, and operations to enhance deal execution and scalability. Own launch readiness...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$191K - $338K *

Collaborate with cross-functional teams to drive financial strategy and performance management for the GTM business, focusing on user acquisition, profitability, and new opportunities in a fast-paced...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $220K *

Join a dynamic team to lead product strategy, embedding AI innovations while coaching a high-performing product organization. Collaborate with executives and engineers to drive impactful outcomes in a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $260K *

Join a team that's redefining regional growth strategies for USDC, driving adoption and liquidity through innovative partnerships. Leverage data-driven insights to build automated platforms that enhan...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$218K - $262K *

Lead and transform engineering strategies for a key fraud detection platform, guiding teams to deliver high-quality, scalable systems while aligning with cross-functional partners to enhance execution...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Transform the enablement landscape by leading strategic initiatives that empower revenue teams to thrive. Your expertise will drive program design, execution, and continuous improvement to enhance pro...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Lead and innovate total rewards strategies, guiding multiple teams to drive performance and achieve departmental goals while influencing key stakeholders and managing complex business challenges...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.