Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director of Customer Experience - MS Dynamics 365 CE, US
$150K - $180K *
Inspire customer success by leading delivery operations, building strong executive relationships, and driving growth in a collaborative environment focused on Microsoft Dynamics 365 Customer Engagemen...
1 week ago
$142K - $229K *
Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...
Reposted 2 days ago
$150K - $180K *
Accelerate progress at Army formations by leading the autonomy integration campaign. Drive customer relationships, oversee pipeline management, and convert prototypes into funded positions while shapi...
4 days ago
$110K - $130K *
Advance your career by driving software adoption and revenue growth within existing client accounts. Collaborate closely with diverse teams to develop strategic plans, strengthen relationships, and de...
2 weeks ago
Commercial Director, Enterprise Accounts
$150K - $180K *
Elevate sales performance by leading and developing an Account Executive team, driving regional pipeline, and implementing scalable sales systems while fostering a collaborative culture across the Ame...
1 week ago
Growth Director, Market Development
$125K - $150K *
Shape the growth strategy by leading team initiatives and influencing executive priorities, driving innovation and operational excellence across multiple capabilities for impactful results and strateg...
Reposted 2 weeks ago
Growth Director, Market Development
$125K - $150K *
Transform growth strategies by leading cross-functional teams and managing budgets. Drive innovative solutions, influence executive priorities, and cultivate strategic partnerships to elevate the comp...
2 weeks ago
$109K - $171K *
Join a team that drives customer success by advising clients on Atlassian solutions. As an Engagement Manager, you'll lead client engagements to deliver value and foster strong relationships while app...
3 weeks ago
$172K - $290K *
Lead the charge in product marketing strategy for data and AI products, shaping market positioning and go-to-market narratives while managing a high-performing team to drive impactful product launches...
1 week ago
$110K *
Elevate channel strategy and partner relationships to drive revenue growth, enhance market positioning, and ensure effective collaboration across teams, while managing negotiations and performance met...
2 days ago
Senior Director, Sales Engineering
$160K - $200K *
Empower a global Sales Engineering team by driving ELT solution sales while collaborating cross-functionally to enhance customer experiences and innovate product offerings. Lead technical strategies a...
2 weeks ago
$150K - $180K *
Shape revenue growth by leading key account management and driving sales excellence. Collaborate across teams to enhance client relationships while overseeing strategic operations and achieving sales...
2 weeks ago
Account Executive, Enterprise Growth
$230K - $260K *
Join our New Business Sales team to drive high-value B2B SaaS sales in a dynamic market. Own your territory, engage with fleet decision-makers, and leverage strategic partnerships to build a successfu...
2 weeks ago
Director of Lifecycle Marketing
$195K - $271K *
Grow your career with a transformative role leading Lifecycle Marketing strategies, driving customer engagement and revenue growth through innovative, data-driven approaches across diverse marketing c...
3 weeks ago
Senior Director, Demand Generation (Remote)
$150K - $180K *
Drive transformative demand generation strategies across channels, overseeing innovative test frameworks and maximizing analytics partnerships. Lead a diverse team to implement scalable solutions that...
2 weeks ago
Senior Director, Product Management - FinTech
$290K - $436K *
Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...
Reposted 1 week ago
Sr Customer Experience Specialist - Finance
$102K - $154K *
Shape customer success by managing complex escalations, driving improvements, and coordinating cross-functional teams. Your leadership will enhance workflows and ensure high-quality resolutions, makin...
2 days ago
$125K - $169K *
Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...
Reposted 3 days ago
Sales Director, Data Solutions
$150K - $180K *
Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...
Reposted 1 week ago
$150K - $180K *
Lead the charge in shaping product strategies and overseeing diverse teams to enhance cross-functional collaboration, drive product innovation, and achieve operational excellence in alignment with cor...
1 week ago
Senior Director, Field Enablement
$180K - $303K *
Empower customer-facing teams as you design and scale a global enablement strategy that enhances sales productivity and supports our expanding product portfolio. Drive excellence and leverage insights...
1 week ago
Staff Product Manager, Intelligent Customer Experience
$237K - $300K *
Lead the design and implementation of transformative customer support solutions, enhancing AI efficiency and driving collaboration across teams. Your strategic vision will shape a seamless experience...
3 weeks ago
Program Manager, Customer Advocacy
$76K - $186K *
Transform customer advocacy into a strategic engine, leading end-to-end review programs across key platforms. Drive market proof and competitive differentiation while collaborating cross-functionally...
Yesterday
Group Product Manager, Title Launch Management
$500K+*
Shape the future of content delivery by leading a dynamic team of Product Managers to streamline ingestion and distribution processes for a seamless partner experience and improved operational efficie...
2 weeks ago
Director of Engineering, Product
$250K - $290K *
Elevate your career by leading a high-performing engineering team, driving strategy and innovation in web3 technologies. Shape the future of decentralized systems while ensuring top-tier security and...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.