Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Inspire customer success by leading delivery operations, building strong executive relationships, and driving growth in a collaborative environment focused on Microsoft Dynamics 365 Customer Engagemen...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$142K - $229K *

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Accelerate progress at Army formations by leading the autonomy integration campaign. Drive customer relationships, oversee pipeline management, and convert prototypes into funded positions while shapi...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Advance your career by driving software adoption and revenue growth within existing client accounts. Collaborate closely with diverse teams to develop strategic plans, strengthen relationships, and de...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Elevate sales performance by leading and developing an Account Executive team, driving regional pipeline, and implementing scalable sales systems while fostering a collaborative culture across the Ame...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Shape the growth strategy by leading team initiatives and influencing executive priorities, driving innovation and operational excellence across multiple capabilities for impactful results and strateg...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K - $150K *

Transform growth strategies by leading cross-functional teams and managing budgets. Drive innovative solutions, influence executive priorities, and cultivate strategic partnerships to elevate the comp...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$109K - $171K *

Join a team that drives customer success by advising clients on Atlassian solutions. As an Engagement Manager, you'll lead client engagements to deliver value and foster strong relationships while app...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$172K - $290K *

Lead the charge in product marketing strategy for data and AI products, shaping market positioning and go-to-market narratives while managing a high-performing team to drive impactful product launches...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K *

Elevate channel strategy and partner relationships to drive revenue growth, enhance market positioning, and ensure effective collaboration across teams, while managing negotiations and performance met...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Empower a global Sales Engineering team by driving ELT solution sales while collaborating cross-functionally to enhance customer experiences and innovate product offerings. Lead technical strategies a...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Shape revenue growth by leading key account management and driving sales excellence. Collaborate across teams to enhance client relationships while overseeing strategic operations and achieving sales...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$230K - $260K *

Join our New Business Sales team to drive high-value B2B SaaS sales in a dynamic market. Own your territory, engage with fleet decision-makers, and leverage strategic partnerships to build a successfu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$195K - $271K *

Grow your career with a transformative role leading Lifecycle Marketing strategies, driving customer engagement and revenue growth through innovative, data-driven approaches across diverse marketing c...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Drive transformative demand generation strategies across channels, overseeing innovative test frameworks and maximizing analytics partnerships. Lead a diverse team to implement scalable solutions that...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$290K - $436K *

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$102K - $154K *

Shape customer success by managing complex escalations, driving improvements, and coordinating cross-functional teams. Your leadership will enhance workflows and ensure high-quality resolutions, makin...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $169K *

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in shaping product strategies and overseeing diverse teams to enhance cross-functional collaboration, drive product innovation, and achieve operational excellence in alignment with cor...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $303K *

Empower customer-facing teams as you design and scale a global enablement strategy that enhances sales productivity and supports our expanding product portfolio. Drive excellence and leverage insights...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$237K - $300K *

Lead the design and implementation of transformative customer support solutions, enhancing AI efficiency and driving collaboration across teams. Your strategic vision will shape a seamless experience...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$76K - $186K *

Transform customer advocacy into a strategic engine, leading end-to-end review programs across key platforms. Drive market proof and competitive differentiation while collaborating cross-functionally...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$500K+*

Shape the future of content delivery by leading a dynamic team of Product Managers to streamline ingestion and distribution processes for a seamless partner experience and improved operational efficie...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$250K - $290K *

Elevate your career by leading a high-performing engineering team, driving strategy and innovation in web3 technologies. Shape the future of decentralized systems while ensuring top-tier security and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.