Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$110K - $130K *

Unlock potential by collaborating with sales teams to design innovative solutions, guiding clients through platform integration, and ensuring a smooth transition from sales to implementation in a remo...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$122K - $165K *

Join a team that's leading government affairs initiatives in payments and fintech, strategically advocating for policy interests and building critical relationships with regulators to navigate complex...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Transform the market strategy for Consumer Services by aligning insights and capabilities to client needs, accelerating pipeline growth, and enhancing EPAM’s business positioning through integrated ma...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that's dedicated to exceeding client expectations and demonstrating measurable success through strategic account management. Collaborate across functions to enhance customer value and driv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $297K *

Champion digital transformation by leading a team to ensure seamless adoption of AI-driven workflows and enablement tools in field operations. Drive field readiness, enhance workflow efficiency, and f...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Unlock potential by leading new product introductions in a dynamic healthcare software environment. Drive end-to-end orchestration from product concept to market launch, ensuring operational readiness...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$148K - $274K *

Empower a diverse team to enhance medical management initiatives and implement the Health Equity Cultural Competency Program, driving innovation and improving health outcomes across various clinical o...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $178K *

Transform data governance by leading initiatives that bridge legal compliance, data security, and technology operations. Drive innovative self-service workflows while ensuring compliance across divers...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $259K *

Champion data-driven decision-making by leading analytics strategy and initiatives, fostering collaborations across business units to translate complex data into actionable insights that drive growth...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Shape the partner strategy and operational framework to drive growth, fostering strong relationships within the ecosystem. Transform existing partnerships into valuable, measurable channels for succes...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K *

Lead large-scale IT initiatives by coordinating complex, cross-functional projects. Ensure alignment with strategic goals, manage budgets over $2M, and engage stakeholders to deliver measurable result...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $172K *

Drive strategic leadership for project and resource management, ensuring timely delivery and optimal resource utilization. Collaborate with cross-functional teams to enhance customer experience and fi...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Partner with us to shape the future of AI-driven data center solutions by leading product strategy, identifying market opportunities, and influencing product roadmaps and growth strategies for energy...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $245K *

Elevate member engagement and retention by owning strategies that enhance repeat habits and improve the consumer experience across our top brands, guiding cross-functional teams through influence, not...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Join a team that's focused on enhancing account engagement strategies and driving revenue growth. Collaborate cross-functionally to create personalized marketing initiatives that empower Account Execu...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Join a team that's dedicated to optimizing program operations and enhancing customer satisfaction. Lead initiatives in inventory management, process improvements, and team development while fostering...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$140K - $180K *

Transform growth trajectories for high-value clients by executing account strategies, leading contract renewals, and cultivating executive relationships while driving data-informed decisions that enha...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $210K *

Shape customer success in a high-growth SaaS environment, driving retention and satisfaction across enterprise accounts. Lead a post-sales team responsible for strategic execution and customer advocac...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Join a team that's redefining security excellence to protect our products. Lead and scale product security and operations while partnering across teams to ensure robust threat detection and incident r...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K *

Drive the long-term architecture and strategy for core revenue systems. Lead a growing team to enhance data integrity and scalability for Sales, Finance, and Customer Success while partnering with lea...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $182K *

Lead and oversee IT systems engineering projects, acting as the key liaison between government and contractor teams while ensuring projects align with cost, schedule, and quality targets throughout th...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$145K - $170K *

Empower enterprise clients by owning the full product lifecycle for custom applications on the Workday Extend platform, driving strategy, managing cross-functional teams, and ensuring alignment betwee...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$201K - $251K *

Transform distribution operations by optimizing strategies for commercialization. Collaborate across functions to ensure regulatory compliance and excellence in daily execution while driving continuou...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Take ownership of client relationships by ensuring satisfaction, managing expectations, and delivering proactive communication. Collaborate with internal teams to enhance client performance and identi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Join a dynamic IT organization driving innovation by managing teams, developing strategies, and executing business plans aligned with technological goals, enhancing operational efficiency and performa...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.