Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Sr. Product Manager, New Content Initiatives and Strategy
$156K - $200K *
Join a dynamic team as you shape innovative content strategies for capital markets. Leverage your expertise in AI and investment research while managing globally distributed content operations to enha...
Today
$145K - $160K *
Unlock the potential of AI in cybersecurity by shaping narratives, driving content creation, and influencing product strategy through customer engagement and innovative marketing tailored for security...
6 days ago
$150K - $258K *
Drive strategic channel growth through effective partnership and execution across distributors and commercial partners, maximizing market insights to enhance adoption and demand for MedTech products...
3 days ago
$100K - $120K *
Pioneer innovative solutions by leading software implementation projects that enhance healthcare analytics and data integration. Manage client relationships while ensuring projects are executed on tim...
3 weeks ago
Associate Technical Success Manager - US/LATAM
$90K - $120K *
Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...
3 weeks ago
Staff Product Manager, New Business Ventures
$180K - $260K *
Join a team that's redefining customer engagement by leading the vision and roadmap for a new business venture. Drive product strategy and execution with a focus on innovation and operational excellen...
3 weeks ago
$200K - $300K *
Shape the future of GTM intelligence by leading AI strategy and insights. Drive impactful decision-making and operations, collaborating cross-functionally to harness AI tools for smarter business exec...
1 week ago
Senior Engagement Manager, AI Solutions Delivery
$138K - $207K *
Unlock potential by leading multiple AI solution deployments, ensuring quality and profitability while collaborating with cross-functional teams to drive ethical AI adoption and business value realiza...
Reposted today
Director, Forward Deployed Engineering (Epic)
$190K - $240K *
Transform the healthcare landscape by leading a dynamic team driving integration between AI solutions and health systems. Own key client relationships and ensure smooth deployment of innovative Epic a...
3 weeks ago
Senior Technical Account Manager
$155K - $180K *
Lead complex global accounts by optimizing delivery frameworks and strategies. Engage with executives to translate business requirements into operational plans, mentor peers, and support AI tools deve...
5 days ago
$90K - $130K *
Shape the future of business partnerships by driving growth through strategic prospecting, relationship management, and innovative solutions. Leverage your experience to expand critical channels and a...
Today
Account Executive, New Vertical
$80K - $120K *
Join a dynamic sales team to drive growth in a new vertical, owning full-cycle sales while building foundational processes. Collaborate with leadership, manage customer relationships, and adapt swiftl...
5 days ago
Sr. Director, Product Management
$150K - $180K *
Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...
Reposted 2 weeks ago
$130K - $150K *
Shape advanced social strategies across major clients, leading and mentoring a dynamic team while optimizing healthcare-focused campaigns to exceed client expectations and KPIs in a collaborative medi...
Today
$90K - $130K *
Engage with community stakeholders to foster relationships and advance initiatives that support local data center development. Collaborate with teams to align goals, monitor community needs, and coord...
1 week ago
$135K *
Join a team that's driving project success by managing complex initiatives, leveraging your expertise in project management methodologies, and ensuring exceptional stakeholder engagement while enhanci...
Today
Account Executive, LE Supply Chain- High Tech vertical
$102K - $147K *
Unlock potential by driving client engagement and growth in a field sales role focused on large enterprise accounts. Build relationships with C-Level executives to enhance value delivery and achieve s...
2 weeks ago
Director of US Channel & VAR Partnerships (API/CPaaS)
$135K - $177K *
Elevate your career by leading the strategic launch of a high-velocity VAR ecosystem. Drive partner recruitment, program architecture, and operational excellence to position our innovative API solutio...
3 weeks ago
$130K - $140K *
Join a dynamic team to drive strategy and growth in paid search, leading complex campaigns while mentoring a high-performing team. Own P&L and enhance client satisfaction through innovative optimizati...
1 week ago
$90K - $130K *
Accelerate growth by executing engaging field marketing programs that drive pipeline and ROI. Collaborate with sales and lead events to enhance brand presence and client interaction in key markets, en...
Reposted 1 week ago
Senior Director (Strategic Alliances & Growth)
$130K - $180K *
Lead the charge in building and scaling partnership-driven revenue channels. Drive strategic alliances, optimize co-sell models, and collaborate across teams to transform partnerships into quantifiabl...
Today
$72K - $88K *
Innovate strategies for market analysis and supplier performance. Collaborate with cross-functional teams to optimize quoting strategies and ensure customer satisfaction in a dynamic aerospace and def...
3 weeks ago
Senior Director, Digital Marketing & Web Strategy
$190K - $210K *
Transform your career by leading our digital marketing strategy and web initiatives. Drive integrated programs for growth, engagement, and optimization across digital channels while collaborating clos...
Reposted 1 week ago
$300K - $360K *
Tackle complex sales cycles as an Account Executive, driving cloud data security solutions. Utilize your expertise to build executive relationships and deliver customer-focused strategies, ensuring al...
Today
$120K - $140K *
Champion media strategy and drive execution by collaborating with agency teams and leveraging data insights to enhance performance and scale operations effectively while ensuring alignment with overal...
Today
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.