Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$156K - $200K *

Join a dynamic team as you shape innovative content strategies for capital markets. Leverage your expertise in AI and investment research while managing globally distributed content operations to enha...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$145K - $160K *

Unlock the potential of AI in cybersecurity by shaping narratives, driving content creation, and influencing product strategy through customer engagement and innovative marketing tailored for security...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $258K *

Drive strategic channel growth through effective partnership and execution across distributors and commercial partners, maximizing market insights to enhance adoption and demand for MedTech products...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Pioneer innovative solutions by leading software implementation projects that enhance healthcare analytics and data integration. Manage client relationships while ensuring projects are executed on tim...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$180K - $260K *

Join a team that's redefining customer engagement by leading the vision and roadmap for a new business venture. Drive product strategy and execution with a focus on innovation and operational excellen...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$200K - $300K *

Shape the future of GTM intelligence by leading AI strategy and insights. Drive impactful decision-making and operations, collaborating cross-functionally to harness AI tools for smarter business exec...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $207K *

Unlock potential by leading multiple AI solution deployments, ensuring quality and profitability while collaborating with cross-functional teams to drive ethical AI adoption and business value realiza...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $240K *

Transform the healthcare landscape by leading a dynamic team driving integration between AI solutions and health systems. Own key client relationships and ensure smooth deployment of innovative Epic a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$155K - $180K *

Lead complex global accounts by optimizing delivery frameworks and strategies. Engage with executives to translate business requirements into operational plans, mentor peers, and support AI tools deve...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Shape the future of business partnerships by driving growth through strategic prospecting, relationship management, and innovative solutions. Leverage your experience to expand critical channels and a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Join a dynamic sales team to drive growth in a new vertical, owning full-cycle sales while building foundational processes. Collaborate with leadership, manage customer relationships, and adapt swiftl...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $150K *

Shape advanced social strategies across major clients, leading and mentoring a dynamic team while optimizing healthcare-focused campaigns to exceed client expectations and KPIs in a collaborative medi...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Engage with community stakeholders to foster relationships and advance initiatives that support local data center development. Collaborate with teams to align goals, monitor community needs, and coord...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K *

Join a team that's driving project success by managing complex initiatives, leveraging your expertise in project management methodologies, and ensuring exceptional stakeholder engagement while enhanci...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$102K - $147K *

Unlock potential by driving client engagement and growth in a field sales role focused on large enterprise accounts. Build relationships with C-Level executives to enhance value delivery and achieve s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $177K *

Elevate your career by leading the strategic launch of a high-velocity VAR ecosystem. Drive partner recruitment, program architecture, and operational excellence to position our innovative API solutio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$130K - $140K *

Join a dynamic team to drive strategy and growth in paid search, leading complex campaigns while mentoring a high-performing team. Own P&L and enhance client satisfaction through innovative optimizati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Accelerate growth by executing engaging field marketing programs that drive pipeline and ROI. Collaborate with sales and lead events to enhance brand presence and client interaction in key markets, en...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in building and scaling partnership-driven revenue channels. Drive strategic alliances, optimize co-sell models, and collaborate across teams to transform partnerships into quantifiabl...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$72K - $88K *

Innovate strategies for market analysis and supplier performance. Collaborate with cross-functional teams to optimize quoting strategies and ensure customer satisfaction in a dynamic aerospace and def...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$190K - $210K *

Transform your career by leading our digital marketing strategy and web initiatives. Drive integrated programs for growth, engagement, and optimization across digital channels while collaborating clos...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$300K - $360K *

Tackle complex sales cycles as an Account Executive, driving cloud data security solutions. Utilize your expertise to build executive relationships and deliver customer-focused strategies, ensuring al...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Champion media strategy and drive execution by collaborating with agency teams and leveraging data insights to enhance performance and scale operations effectively while ensuring alignment with overal...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.