Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Elevate growth by leading a dynamic team to engage enterprise clients, driving new business through strategic relationships and exceptional pipeline management while fostering a culture of performance...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $172K *

Shape the future of digital experiences by leading creative direction for marketing campaigns and branding initiatives. Collaborate across teams to deliver innovative, high-quality assets that resonat...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$114K - $205K *

Create innovative marketing campaigns by leading a dynamic team of designers. Drive the creative vision across multiple platforms, ensuring high-quality visuals that align with brand strategy and maxi...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$70K - $110K *

Engage cross-functionally to create and manage impactful customer advocacy programs. Drive storytelling and enhance brand awareness by showcasing customer success through various marketing assets and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Accelerate progress at driving enterprise-level sales growth through strategic leadership and relationship management. Lead a high-performing sales team, optimize pipelines, and enhance consultative s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Champion strategic account growth by leading and optimizing North America's top customer engagements. Drive executive relationships and develop a repeatable success strategy across various industries...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $205K *

Lead and execute comprehensive content and product marketing strategies, ensuring alignment between product vision and brand positioning. Drive growth through innovative go-to-market initiatives and o...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Drive cross-functional execution to align teams and deliver impactful systems. Lead complex initiatives, manage dependencies, and enhance operational practices as the organization scales. Foster colla...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Drive strategic product marketing initiatives to enhance go-to-market strategies, boost customer adoption, and support revenue growth. Collaborate across teams to deliver impactful insights and enable...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$109K - $165K *

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$133K - $180K *

Join a team that's redefining member experiences by architecting optimal journeys, bridging operational execution with strategic vision to enhance engagement and satisfaction across all touchpoints...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$165K - $185K *

Unlock potential by leading a talented team to deliver high-quality email campaigns while optimizing technical workflows and integrating AI tools in a fast-paced, collaborative environment focused on...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Lead the charge in shaping product marketing strategies that elevate brand visibility, drive customer engagement, and support sales growth through innovative messaging and cross-functional collaborati...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$340K *

Drive sales success by cultivating relationships with enterprise clients in the PacNW, guiding them through the sales cycle and collaborating with cross-functional teams to elevate the Tines automatio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$148K - $248K *

Pioneer the new-logo acquisition strategy, leading a diverse team across regions to drive growth. Collaborate with sales and marketing to align goals, optimize pipeline generation, and establish metri...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $200K *

Empower financial services clients with strategic insights and innovative solutions. Analyze market data, create actionable plans, and build strong relationships to meet client goals while driving pro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in delivering impactful events by overseeing registration operations and leveraging technology. Collaborate with teams to enhance attendee experiences and ensure seamless execution of...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$168K - $285K *

Drive strategic partnerships by shaping and executing initiatives that align with AI and business priorities. Collaborate across teams to develop relationships and deliver measurable outcomes that enh...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$113K - $215K *

Drive transformative initiatives by leading complex, cross-functional programs to deliver impactful digital, data, and operational capabilities while aligning stakeholders and driving project success...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$162K - $262K *

Elevate operational effectiveness as a strategic partner within sales, tackling high-impact challenges to enhance processes across teams. Drive accountability and innovation while fostering collaborat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$81K - $170K *

Lead enterprise sales initiatives, driving partnerships with IMBs, Credit Unions, and Banks to enhance digital transformation and workflow efficiency in the mortgage sector. Own the sales process and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $129K *

Empower client relationships and lead strategic account management. Drive creative solutions in a fast-paced environment while nurturing collaboration across teams. Ensure timely delivery and meet bud...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$291K - $499K *

Champion the strategic direction of Evergreen subscription sales across the Americas, leading initiatives to enhance adoption, revenue growth, and customer value. Drive cross-functional alignment and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$155K - $180K *

Lead the charge in optimizing delivery frameworks for complex global accounts, collaborating with VPs and executives to translate business needs into operational strategies, and mentoring peers to fos...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $110K *

Drive profitable growth by providing innovative aftermarket solutions for key accounts, focusing on system retrofits and upgrades. Collaborate with teams and leverage your expertise to meet customer n...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.