Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$250K - $350K *

Champion a transformative partnerships program, leading a focused team to scale and manage relationships with major institutional partners, driving growth and platform adoption in a dynamic climate fi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$145K - $160K *

Join our dynamic team as you drive impactful solutions in an AI-Native environment. Collaborate cross-functionally to enhance customer experiences and strategically guide product direction while focus...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Drive growth by leveraging innovative SaaS solutions, building strong relationships, and meeting sales targets in a dynamic environment focused on transformative GTM strategies and customer success...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$87K - $143K *

Join us to lead innovative program launches and transitions, driving operational excellence and strategic goals. Collaborate with stakeholders to design scalable solutions that enhance patient service...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Shape the future of enterprise security by leading strategic initiatives, managing risk, and ensuring compliance across the organization. Collaborate with cross-functional teams to protect critical sy...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$108K - $125K *

Transform organic growth strategies for high-value accounts while bridging technical SEO with the broader media landscape. Act as a senior consultant, driving integration with Paid Search and PR to en...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$332K - $430K *

Shape the future of Pro and Partner Marketing by defining strategies that drive professional engagement, retention, and marketplace health. Leverage insights to build robust marketing frameworks and e...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$141K - $223K *

Elevate enterprise AI capabilities by leading strategic platform initiatives, guiding teams in AI solutions, and ensuring alignment with business goals while fostering innovation and governance across...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $200K *

Join a dynamic team as you lead strategic OEM sales initiatives, cultivate executive relationships, and drive revenue growth through innovative technology solutions in the automotive sector. Shape the...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $169K *

Engage cross-functional teams to identify and address customer pain points in AECO. Drive initiatives that enhance customer outcomes by utilizing data-driven insights and strategic partnerships across...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$144K - $288K *

Lead the charge in shaping the Security Automation portfolio, driving product strategy and user adoption while developing a high-performing team of product managers. Collaborate closely with engineeri...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $150K *

Elevate your career by leading conversion optimization strategies for DTC brands. Utilize data analytics and behavioral science to drive revenue through testing, insights, and AI-driven personalizatio...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$105K - $176K *

Lead the charge in tax compliance and provision management, overseeing federal, state, and local returns. Collaborate cross-functionally to ensure timely filings and support tax strategies for busines...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$337K - $425K *

Drive success by leading a high-impact Solutions Engineering team, shaping the go-to-market strategy, and ensuring collaboration across departments to enhance customer adoption and engagement. Embrace...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$103K - $173K *

Empower the negotiations team by providing strategic support for pharmaceutical accounts. Drive contract reviews, financial assessments, and collaboration with cross-functional partners to ensure time...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$175K - $210K *

Lead the global intellectual property strategy for groundbreaking AI infrastructure. Collaborate with cross-functional teams to protect and leverage IP assets, driving innovation and aligning with bus...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $130K *

Take ownership of customer-facing products that enhance user journeys. Drive growth through experimentation and data analysis, maximizing conversion and retention while partnering with cross-functiona...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K - $150K *

Lead the operationalization of a global Professional Services delivery model, enhancing customer outcomes through strategic consulting practice leadership and cross-functional collaboration for optima...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$175K - $196K *

Lead and optimize a global Solution Consulting team focusing on library software solutions. Collaborate with key stakeholders to enhance pre-sales strategies, drive revenue, and elevate customer engag...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$196K - $243K *

Lead the charge in cross-functional delivery, managing prioritization and execution across diverse teams. Drive organizational effectiveness while fostering collaboration and trust, ensuring initiativ...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $211K *

Join our dynamic team as you lead new product launches in hardware manufacturing. Oversee cross-functional collaborations, manage operational risks, and drive high-quality production strategies that s...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Lead the strategic vision and execution of an enterprise file system portfolio, ensuring market leadership through effective product strategy, customer engagement, and a high-performing product manage...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by driving Amazon strategies that elevate client outcomes. As a trusted advisor, you'll enhance brand visibility through data-driven insights and creativity, managing day-to-day opera...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Elevate your marketing impact by leading field and channel strategies to enhance event execution, improve ROI, and foster stakeholder collaboration across strategic verticals, driving enterprise growt...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's redefining content marketing strategies while driving brand authority and customer engagement. Lead innovative projects and manage impactful content across multiple channels to elev...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.