Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$132K - $185K *

Unlock potential by leading the development and execution of strategic B2B integrations. Collaborate with cross-functional teams to streamline product management and enhance customer experience throug...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Champion the development of innovative pricing strategies for SaaS products, driving financial performance through data-driven decision-making and cross-functional collaboration and ensuring a competi...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$145K - $244K *

Drive success by leading a dynamic team of Account Executives to excel in B2B technology sales. Foster collaboration, develop training, and execute innovative sales strategies to enhance performance a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K *

Contribute to building a transformative partnership engine, defining strategy and driving scalable revenue through channel, carrier, and ecosystem partnerships, while shaping the organization’s sales...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$134K - $230K *

Lead engineering teams to deliver innovative healthcare tech solutions utilizing cloud and AI/ML. Collaborate with diverse stakeholders to enhance patient outcomes, while driving compliance and operat...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Healthcare

$242K - $292K *

Shape your future by leading cross-functional engineering teams to align strategic initiatives with business goals, enhancing operational efficiency, and driving innovation in scalable systems and pro...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Grow your career with this impactful role driving product strategy, managing part assignments, and enhancing market presence. Collaborate across teams to exceed quality standards and revenue targets i...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Develop innovative AI-native solutions to enhance grid resilience, balancing customer feedback with engineering insights. Lead product vision, from inception to delivery, ensuring a strong connection...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $215K *

Invent dynamic ABM strategies that drive engagement and revenue. Blend marketing expertise with AI innovations to optimize performance and pipeline growth across various channels and integrated campai...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Transform organizational readiness and stakeholder engagement for strategic initiatives. Collaborate across teams to drive adoption of new processes and technologies while fostering a culture of chang...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Empower the Customer Success organization by leading a comprehensive learning and development strategy, enhancing onboarding, ongoing training, and communication to drive operational effectiveness acr...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Join a team that's integral to aligning information security with business goals. You'll work closely with senior leaders to manage risks, enhance security measures, and foster a culture of security a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $237K *

Drive global product marketing for digital asset solutions, leading go-to-market strategies and product launches. Collaborate cross-functionally to influence product direction and ensure compelling na...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$190K - $215K *

Transform cloud-based engineering strategies as you lead teams in creating innovative AI-powered automation solutions, ensuring quality and scalability while promoting a dynamic and collaborative cult...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $110K *

Elevate your project management career by driving strategic initiatives within site reliability engineering. Collaborate with cross-functional teams to enhance system stability and communication, ensu...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$275K - $350K *

Innovate and drive new revenue by selling expert data solutions to AI labs and healthcare companies. Build relationships with technical decision-makers to enhance model training and evaluation through...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $180K *

Transform the marketing strategy as a senior leader driving brand awareness, demand generation, and revenue growth for innovative climate solutions, collaborating with cross-functional teams to articu...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $120K *

Help us expand customer relationships by identifying growth opportunities, managing the full sales cycle, and ensuring customer satisfaction. In this dynamic role, you will drive revenue while fosteri...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$180K - $216K *

Champion complex enterprise relationships by driving renewals and expanding platform adoption. Engage CxO-level stakeholders to align solutions with business goals and ensure account growth through st...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $193K *

Oversee product management for OEM-facing features, translating complex requirements into actionable plans, while driving strategy and collaboration across engineering and customer teams to enhance th...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Shape the future of client relations by building partnerships and enhancing service delivery. Drive program success with your strategic mindset and effective project management skills in a dynamic hea...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $180K *

Lead transformative internal communications to align strategy with workforce engagement, energize cultural values, and facilitate organizational change through compelling storytelling and executive co...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $216K *

Inspire transformation by driving strategic enterprise relationships, enhancing value delivery, and promoting account growth. Collaborate with C-suite clients to align Nexthink's solutions to their bu...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$101K - $140K *

The Business Development Executive at Gartner is responsible for expanding the company's presence in the global market by acquiring new clients and building trust-based relationships with C-level exec...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $180K *

Transform the media landscape by leading strategy and innovation in paid media. Drive revenue growth and elevate team performance while collaborating with cross-functional partners to deliver client-c...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.