Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$98K - $176K *

Teikametrics is seeking a highly motivated Senior Account Executive to drive new business and own the full sales cycle in a fast-paced eCommerce environment. The role involves developing strategic rel...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$145K - $165K *

Reimagine our go-to-market strategies for emerging products and partnerships, collaborating across teams to craft compelling narratives and scalable growth plans that highlight product value for our c...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$109K - $135K *

Partner with us to shape an inclusive, engaging employee experience through strategic initiatives, data-driven solutions, and collaboration with leaders, ensuring a high-performing workplace culture a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Grow your career with a dynamic team, driving client partnerships and delivering innovative legal solutions while consulting on managed services across law firms and corporate legal departments...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $166K *

Drive strategic talent acquisition efforts across engineering and product functions, utilizing data-driven insights to attract and secure top technical talent while ensuring a seamless candidate exper...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Help us streamline revenue operations and enhance pricing accuracy. You'll optimize CRM systems, manage data hygiene, and ensure effective billing processes. Collaborate with Sales, Finance, and Custo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$141K - $247K *

Lead enterprise IT delivery management initiatives, driving governance, operational readiness, and strategic alignment across technology programs. Collaborate with cross-functional teams to ensure eff...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Lead and scale a team to drive partner-led sales through Managed Service Providers, focusing on strategy, execution, and team performance to grow pipeline and revenue in indirect channels. Collaborate...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Transform account management by owning high-value client relationships, guiding strategies for growth, and optimizing customer health insights across segments. Engage collaboratively with cross-functi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$88K - $146K *

Engage in a dynamic role driving digital demand generation across key channels. Own the execution of campaigns from paid media to SEO, optimizing strategies for pipeline growth and measurable ROI whil...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Unlock potential by driving enterprise sales for a leading clinical collaboration platform. Engage with top healthcare leaders, manage complex sales cycles, and implement strategic territory plans foc...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $180K *

Elevate enterprise sales performance by driving strategic relationships, managing complex deals, and achieving ambitious revenue targets. Collaborate cross-functionally to ensure customer success and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Pioneer innovative product offerings within a market intelligence platform, guiding strategy and execution. Collaborate with cross-functional teams to create actionable insights that enhance customer...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $150K *

Join a high-impact leadership role overseeing operational excellence across multiple schools. Empower school leaders, drive compliance, and enhance student experiences by implementing scalable operati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$200K - $240K *

Drive successful eCommerce product initiatives, leading strategic partnerships, managing complex programs, and fostering cross-functional collaboration while enhancing customer-centric solutions and a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $135K *

Join a team that's driving post-go-live success for strategic partners, ensuring optimal engagement and performance. You will own relationships, monitor partner health, and facilitate growth to achiev...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$83K - $93K *

Elevate your career by partnering with key retail clients, offering data-driven insights and actionable recommendations while establishing fruitful relationships to streamline their business operation...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$101K - $152K *

Transform healthcare operations by leading technology-driven product initiatives. Collaborate with global teams to execute a strategic roadmap that enhances revenue cycles and operational efficiencies...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$190K - $220K *

Innovate a unified platform for 1,500+ retailers, shaping onboarding, automation, and experiences through AI workflows. Drive product adoption, enhance productivity, and empower teams while crafting t...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $168K *

Transform the Customer Success landscape by leading a dynamic team, coaching reps, managing escalations, and driving continuous improvement for an outstanding customer experience...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $160K *

Elevate product line profitability by driving strategic growth initiatives, collaborating with cross-functional teams, and developing innovative product solutions for the retail bags & sheeting market...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $180K *

Lead the charge in driving enterprise sales growth through strategic development of regional go-to-market strategies and standardized playbooks, while developing a high-performing sales team to achiev...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Transform the logistics landscape as a strategic leader driving revenue growth and market share. Collaborate across business units to innovate solutions that meet client needs, while mentoring a dedic...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Transportation

$410K - $450K *

Lead and scale a high-performing Enterprise Sales team, defining strategies to achieve revenue targets while nurturing first-line managers through coaching and development to enhance performance acros...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.