Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$140K - $165K *

Accelerate progress at our organization by driving new business through creative, data-driven marketing solutions while engaging enterprise clients and leading the full sales cycle with a focus on mea...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $140K *

Engage with strategic clients to drive retention, renewals, and growth. This role requires building executive relationships and managing a portfolio through collaboration with various teams to deliver...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Lead the charge in driving sales for large enterprise accounts, managing the entire sales cycle from relationship building to negotiation. Help customers maximize ROI by connecting their goals with ou...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Engage with enterprise clients by managing the entire sales cycle, building relationships, and delivering exceptional solutions that align with customer ROI and goals, while acting as a key escalation...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Drive AI-powered product initiatives from strategy to execution, collaborating with engineering and design to create customer-centric solutions that enhance productivity and engagement while prioritiz...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in driving growth and innovation for life sciences learning solutions. You'll develop and execute business strategies, enhance client engagement, and modernize product offerings within...

US-AnywhereRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$146K - $190K *

Lead regional operations to enhance provider success, ensuring alignment with national strategies while adapting to local dynamics and market needs, driving satisfaction and engagement across the heal...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$126K - $227K *

Join a dynamic team as you oversee the execution of enterprise-level growth programs, ensuring timely site launches and operational readiness while applying PMI standards across cross-functional teams...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $115K *

Shape impactful client relationships by managing seamless implementations, utilizing advanced technologies to personalize email and mobile experiences, while collaborating across teams to achieve clie...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $162K *

Transform client relationships by leveraging insights and strategies that drive growth for Fortune-class companies. Engage with senior executives to uncover needs, provide solutions, and achieve impac...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$208K - $347K *

Reimagine our data platform as you lead architectural strategy and execution. Drive transformative AI initiatives while collaborating with cross-functional teams to ensure alignment and efficiency in...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$174K - $273K *

Lead the charge in a high-impact Growth team, managing and mentoring engineers, optimizing delivery, and driving product strategy to enhance customer acquisition and engagement efficiently...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$174K - $273K *

Transform the future of engineering by leading high-performing teams to innovate AI tooling and infrastructure, enhancing effectiveness and reliability across developer workflows while fostering a cul...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join a dynamic team to drive platform adoption and optimize customer value through strategic insights and technical guidance, ensuring measurable outcomes in financial services and customer success...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$102K - $147K *

Unlock potential by driving client success in B2B sales, focusing on growth and retention within large enterprises. Build strong relationships with C-Level executives to enhance value and identify new...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Champion the full sales cycle for top enterprise accounts, utilizing a consultative approach to solve complex challenges. Drive impactful relationships with stakeholders, and navigate lengthy processe...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$157K - $207K *

Shape the future of biology by leading creative initiatives that elevate our brand. Collaborate closely with leadership to craft compelling narratives and visuals, while managing a growing team and bu...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$220K - $250K *

Deliver growth by driving new business opportunities in the mid-market segment. You'll manage the full sales cycle, from prospecting to closing, while building relationships and utilizing CRM tools to...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Partner with us to drive strategic business growth through financial institutions. Engage with senior executives to articulate value propositions and create compelling ROI models, enabling data-driven...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $275K *

Lead the strategy and execution of AI and workflow capabilities, driving innovative solutions that enhance user experience and business outcomes across a scalable product suite. Mentor a team of Produ...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$375K - $450K *

Partner with us to cultivate a diverse sales team and drive exceptional regional performance through strategic planning, innovative leadership, and collaborative culture. Inspire growth while meeting...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $120K *

Join a dynamic team as you lead integrated media strategy and client relationships in programmatic advertising. Drive innovation, mentor talent, and collaborate cross-functionally to achieve strategic...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Drive business growth by managing the entire sales cycle with government accounts. Build relationships, exceed sales goals, and treat your territory as your own business to achieve success and revenue...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$128K - $226K *

Empower enterprise customers by building lasting partnerships that drive success. Guide them through their CX journey while leveraging technical expertise to enhance solution adoption and achieve stra...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.