Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$160K - $236K *

Analyze and drive commercial analytics strategy, establishing strong insights that empower senior leadership's strategic decisions and enhance business performance across a complex, multi-functional e...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Business Services

$130K *

Develop strategic account plans and foster relationships in the Public Sector. Take ownership of revenue goals while collaborating with internal teams to effectively sell complex solutions and enhance...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $125K *

Lead growth initiatives by empowering technology partner organizations to maximize marketing investments. Drive new business and enhance existing accounts through strategic relationships and consultat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Shape the future of Customer Success by partnering with executives to enhance operational effectiveness, drive strategic initiatives, and transform complex data into actionable insights that inform de...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$144K - $195K *

Drive the future of innovative platform solutions by leading a team of Product Managers, fostering collaboration across functions, and integrating AI to enhance product strategies and customer value...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Drive success by leading a technical sales engineering team to enhance client partnerships, develop solutions, and deliver tailored strategies in the evolving media and technology landscape. Collabora...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Media

$135K - $160K *

Join a dynamic team to drive the 24x7 reliability of production data services, ensuring operational excellence through hands-on technical leadership, incident management, and continuous improvement ac...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Engage with state leaders and workforce boards to transform service models, streamline processes, and leverage technology. Drive impactful strategies while enhancing workforce development to meet comm...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a team that's redefining customer engagement through innovative lifecycle marketing. You'll strategize and execute campaigns that enhance onboarding, retention, and conversion across multiple pla...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$351K - $390K *

Join a team that drives AI transformation in customer support. Utilize innovative solutions to empower enterprise clients, oversee full-cycle sales, and enhance their customer engagement strategies fo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Transform the enterprise account management landscape by leading strategy, driving revenue retention, fostering customer growth, and developing high-performing teams to enhance client relationships an...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Join a team that's transforming enterprise sales in the Technology and Telecommunications sector, driving innovative strategies and creating high-impact partnerships to accelerate revenue growth and m...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$220K - $248K *

Lead the charge in developing innovative financial products through our Banking as a Service platform, utilizing first principles thinking to create a user-focused experience while collaborating acros...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $200K *

Unlock new business growth by driving sales of an innovative eClinical platform. Engage with biotech and medtech companies to meet their unique needs through building relationships and a strong sales...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Elevate your career by leading the strategy and delivery of a robust Salesforce ecosystem, driving business impact through innovative solutions and team development in a dynamic, global environment...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$300K - $325K *

Shape the future of customer solutions by leading cross-functional teams to enhance service delivery, drive revenue growth, and optimize customer value in a dynamic B2B SaaS environment...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Unlock potential by driving customer engagement and product adoption through integrated marketing campaigns. As a senior contributor, craft programs that enhance the customer journey while collaborati...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $175K *

Drive client success by building strategic partnerships within complex healthcare organizations. Utilize your expertise to enhance client engagement, improve outcomes, and foster long-term collaborati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $120K *

Architect best practice solutions based on customer needs, leading the sales cycle by leveraging deep tech expertise. Collaborate with cross-functional teams to enhance service offerings while ensurin...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$91K - $169K *

Bring your expertise to lead enterprise-wide events that align with strategic goals, engage stakeholders, and drive measurable outcomes. Utilize your event strategy and operational excellence to creat...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$185K - $215K *

Champion AI integration across teams, driving transformative initiatives for measurable outcomes. Lead enterprise-wide AI adoption strategy, governance, and programs, influencing stakeholders to harne...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$289K - $433K *

Advance global AI-driven customer support strategies, transforming complex operations into strategic value. Collaborate across teams to improve customer outcomes & generate actionable insights while l...

US-AnywhereRemote

2 weeks ago

  •   15+ years exp.  •   Enterprise Technology

$113K - $158K *

Join a dynamic team to drive value through financial modeling, business case development, and performance measurement. Lead impactful client engagements by quantifying financial outcomes and providing...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $110K *

Partner with us to enhance channel success by managing and supporting our channel partners across sales, technical, and operational needs, driving project execution and issue resolution for optimal cl...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $126K *

Develop innovative frameworks and strategies to lead a high-performing customer success team, drive exceptional client outcomes, and enhance operational efficiency across the organization while foster...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.