Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Business Analytics
$160K - $236K *
Analyze and drive commercial analytics strategy, establishing strong insights that empower senior leadership's strategic decisions and enhance business performance across a complex, multi-functional e...
5 days ago
$130K *
Develop strategic account plans and foster relationships in the Public Sector. Take ownership of revenue goals while collaborating with internal teams to effectively sell complex solutions and enhance...
2 weeks ago
$120K - $125K *
Lead growth initiatives by empowering technology partner organizations to maximize marketing investments. Drive new business and enhance existing accounts through strategic relationships and consultat...
1 week ago
Executive Business Parter, Customer Success
$110K - $130K *
Shape the future of Customer Success by partnering with executives to enhance operational effectiveness, drive strategic initiatives, and transform complex data into actionable insights that inform de...
Reposted 1 week ago
$144K - $195K *
Drive the future of innovative platform solutions by leading a team of Product Managers, fostering collaboration across functions, and integrating AI to enhance product strategies and customer value...
3 days ago
Head of Sales Engineering (Gracenote Division)
$150K - $180K *
Drive success by leading a technical sales engineering team to enhance client partnerships, develop solutions, and deliver tailored strategies in the evolving media and technology landscape. Collabora...
5 days ago
$135K - $160K *
Join a dynamic team to drive the 24x7 reliability of production data services, ensuring operational excellence through hands-on technical leadership, incident management, and continuous improvement ac...
2 weeks ago
Director of Workforce Transformation
$100K - $120K *
Engage with state leaders and workforce boards to transform service models, streamline processes, and leverage technology. Drive impactful strategies while enhancing workforce development to meet comm...
2 weeks ago
$110K - $130K *
Join a team that's redefining customer engagement through innovative lifecycle marketing. You'll strategize and execute campaigns that enhance onboarding, retention, and conversion across multiple pla...
2 days ago
$351K - $390K *
Join a team that drives AI transformation in customer support. Utilize innovative solutions to empower enterprise clients, oversee full-cycle sales, and enhance their customer engagement strategies fo...
2 weeks ago
Senior Director, Enterprise Account Management
$160K - $200K *
Transform the enterprise account management landscape by leading strategy, driving revenue retention, fostering customer growth, and developing high-performing teams to enhance client relationships an...
Reposted 2 days ago
Enterprise Sales Leader - Technology and Telecommunications
$160K - $200K *
Join a team that's transforming enterprise sales in the Technology and Telecommunications sector, driving innovative strategies and creating high-impact partnerships to accelerate revenue growth and m...
3 weeks ago
$220K - $248K *
Lead the charge in developing innovative financial products through our Banking as a Service platform, utilizing first principles thinking to create a user-focused experience while collaborating acros...
Reposted 2 days ago
$100K - $200K *
Unlock new business growth by driving sales of an innovative eClinical platform. Engage with biotech and medtech companies to meet their unique needs through building relationships and a strong sales...
1 week ago
Senior Manager, Business Applications
$120K - $145K *
Elevate your career by leading the strategy and delivery of a robust Salesforce ecosystem, driving business impact through innovative solutions and team development in a dynamic, global environment...
2 days ago
$300K - $325K *
Shape the future of customer solutions by leading cross-functional teams to enhance service delivery, drive revenue growth, and optimize customer value in a dynamic B2B SaaS environment...
Yesterday
Senior Customer Lifecycle Marketing Manager
$110K - $130K *
Unlock potential by driving customer engagement and product adoption through integrated marketing campaigns. As a senior contributor, craft programs that enhance the customer journey while collaborati...
Reposted 2 days ago
Principal Manager, Client Growth & Success
$150K - $175K *
Drive client success by building strategic partnerships within complex healthcare organizations. Utilize your expertise to enhance client engagement, improve outcomes, and foster long-term collaborati...
2 weeks ago
Senior Professional Service Sales Manager
$110K - $120K *
Architect best practice solutions based on customer needs, leading the sales cycle by leveraging deep tech expertise. Collaborate with cross-functional teams to enhance service offerings while ensurin...
3 weeks ago
$91K - $169K *
Bring your expertise to lead enterprise-wide events that align with strategic goals, engage stakeholders, and drive measurable outcomes. Utilize your event strategy and operational excellence to creat...
2 days ago
Senior Director, AI Transformation
$185K - $215K *
Champion AI integration across teams, driving transformative initiatives for measurable outcomes. Lead enterprise-wide AI adoption strategy, governance, and programs, influencing stakeholders to harne...
Reposted 2 weeks ago
Vice President, Global Customer Experience & AI-Powered Support
$289K - $433K *
Advance global AI-driven customer support strategies, transforming complex operations into strategic value. Collaborate across teams to improve customer outcomes & generate actionable insights while l...
2 weeks ago
$113K - $158K *
Join a dynamic team to drive value through financial modeling, business case development, and performance measurement. Lead impactful client engagements by quantifying financial outcomes and providing...
2 weeks ago
$100K - $110K *
Partner with us to enhance channel success by managing and supporting our channel partners across sales, technical, and operational needs, driving project execution and issue resolution for optimal cl...
3 weeks ago
Senior Manager, Customer Success
$100K - $126K *
Develop innovative frameworks and strategies to lead a high-performing customer success team, drive exceptional client outcomes, and enhance operational efficiency across the organization while foster...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.