Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Accelerate client success by managing complex enterprise programs, ensuring strategic alignment and proactive risk management to deliver exceptional results in a dynamic environment. Drive cross-funct...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$154K - $250K *

Engage in strategic product marketing for GRC solutions, defining go-to-market strategies, crafting compelling narratives, and driving market excellence while collaborating across teams to enhance rev...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Grow your career by cultivating senior relationships in existing client accounts, driving expansion through tailored proposals and strategic partnerships, ensuring proactive communication and collabor...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Transform client relations by leading and mentoring a dedicated team. You'll drive performance, optimize presentations, and ensure exceptional service across the Americas, playing a crucial role in ou...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Lead the charge in developing customer relationships while mentoring a team to deliver impactful presentations and support. Enhance account performance through data analysis and cost management across...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$88K - $105K *

Transform customer success by fostering relationships and driving growth. You'll engage with school districts and clients, address needs, and identify upsell opportunities to maximize partnership valu...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$300K - $350K *

Champion global enterprise account growth by driving new use-case adoption and building technical trust across key stakeholders in a Fortune 15 organization. Collaborate with teams to fortify relation...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $160K *

Join a team that's redefining product management by blending prototyping, research, and AI capabilities to create seamless customer workflows. Drive initiatives that enhance employer and recruiter exp...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $158K *

Join a team that's redefining loyalty and membership in a digital ecosystem. Lead cross-functional initiatives to innovate and enhance customer value through comprehensive product strategies, ensuring...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$134K - $201K *

Join a team that's redefining compensation experiences through innovative architecture and hands-on execution. This role emphasizes data integrity, employee development, and impactful communication st...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$290K - $436K *

Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$130K - $180K *

Lead the charge in shaping the digital future of our Order Management system by defining product vision, driving cross-functional collaboration, and creating seamless user experiences that elevate B2B...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$183K - $305K *

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$183K - $305K *

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $208K *

Join us in strategizing and executing compelling omnichannel MarTech solutions. This dynamic role will lead the development of integrated platforms, driving transformation and delivering superior cust...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$133K - $190K *

Optimize the onboarding experience for new members by strategically enhancing their first interactions and engagement with our platform to drive growth and success in mental healthcare access and util...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$90K - $130K *

Drive your career with a strategic role focused on outbound ABM pipeline creation. You'll design workflows, engage key accounts, and enable sales teams to establish a robust GTM engine that delivers m...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $160K *

Drive growth by selling impactful DMC services to clients within clinical trials. Leverage your sales expertise to collaborate with teams, enhance client relationships, and stay ahead of market trends...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$177K - $278K *

Accelerate growth by leading a dynamic Mid-Market sales team to develop bespoke strategies, build customer relationships, and achieve revenue targets while advocating for product enhancements based on...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$124K - $198K *

Drive innovative healthcare solutions by shaping product strategies, enhancing customer value, and leading cross-functional teams to capitalize on market opportunities in medical services. Influence t...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$124K - $198K *

Drive innovative service solution strategies in healthcare by managing product offerings, enhancing market value, and collaborating across teams to achieve revenue goals and customer satisfaction. Tra...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$167K - $209K *

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $110K *

Provide market expertise and strategic insights to drive growth in enterprise learning. Collaborate cross-functionally to refine product positioning, enhance sales enablement, and boost customer succe...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.