Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Enterprise Program Delivery
$120K - $150K *
Accelerate client success by managing complex enterprise programs, ensuring strategic alignment and proactive risk management to deliver exceptional results in a dynamic environment. Drive cross-funct...
2 days ago
Product Marketing Director, GRC
$154K - $250K *
Engage in strategic product marketing for GRC solutions, defining go-to-market strategies, crafting compelling narratives, and driving market excellence while collaborating across teams to enhance rev...
2 days ago
Account Executive, Expansion & Renewal
$80K - $120K *
Grow your career by cultivating senior relationships in existing client accounts, driving expansion through tailored proposals and strategic partnerships, ensuring proactive communication and collabor...
3 days ago
$70K - $95K *
Transform client relations by leading and mentoring a dedicated team. You'll drive performance, optimize presentations, and ensure exceptional service across the Americas, playing a crucial role in ou...
3 weeks ago
$70K - $95K *
Lead the charge in developing customer relationships while mentoring a team to deliver impactful presentations and support. Enhance account performance through data analysis and cost management across...
3 weeks ago
$88K - $105K *
Transform customer success by fostering relationships and driving growth. You'll engage with school districts and clients, address needs, and identify upsell opportunities to maximize partnership valu...
2 days ago
$300K - $350K *
Champion global enterprise account growth by driving new use-case adoption and building technical trust across key stakeholders in a Fortune 15 organization. Collaborate with teams to fortify relation...
2 weeks ago
Senior Technical Product Manager - Customer Workflow
$125K - $160K *
Join a team that's redefining product management by blending prototyping, research, and AI capabilities to create seamless customer workflows. Drive initiatives that enhance employer and recruiter exp...
5 days ago
Principal Product Manager - Loyalty
$95K - $158K *
Join a team that's redefining loyalty and membership in a digital ecosystem. Lead cross-functional initiatives to innovate and enhance customer value through comprehensive product strategies, ensuring...
6 days ago
Compensation Product Manager, Employee Experience
$134K - $201K *
Join a team that's redefining compensation experiences through innovative architecture and hands-on execution. This role emphasizes data integrity, employee development, and impactful communication st...
1 week ago
Senior Director, Product Management - Accounting
$290K - $436K *
Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...
2 weeks ago
Director, Product Management (OMS Digital Platforms)
$130K - $180K *
Lead the charge in shaping the digital future of our Order Management system by defining product vision, driving cross-functional collaboration, and creating seamless user experiences that elevate B2B...
Yesterday
Senior Director, Product Strategy
$183K - $305K *
Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...
2 weeks ago
Senior Director, Product Strategy
$183K - $305K *
Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...
2 weeks ago
Vice President, Omnichannel MarTech
$160K - $208K *
Join us in strategizing and executing compelling omnichannel MarTech solutions. This dynamic role will lead the development of integrated platforms, driving transformation and delivering superior cust...
Reposted 3 weeks ago
$100K - $130K *
Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...
3 weeks ago
Senior Product Manager, Growth
$133K - $190K *
Optimize the onboarding experience for new members by strategically enhancing their first interactions and engagement with our platform to drive growth and success in mental healthcare access and util...
Reposted 4 weeks ago
Director, Product Management - Sports Content
$150K - $180K *
Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...
1 week ago
$90K - $130K *
Drive your career with a strategic role focused on outbound ABM pipeline creation. You'll design workflows, engage key accounts, and enable sales teams to establish a robust GTM engine that delivers m...
3 days ago
Strategic Services Director - DMC
$80K - $160K *
Drive growth by selling impactful DMC services to clients within clinical trials. Leverage your sales expertise to collaborate with teams, enhance client relationships, and stay ahead of market trends...
Reposted yesterday
Manager, Account Executive, Mid Market
$177K - $278K *
Accelerate growth by leading a dynamic Mid-Market sales team to develop bespoke strategies, build customer relationships, and achieve revenue targets while advocating for product enhancements based on...
Yesterday
$124K - $198K *
Drive innovative healthcare solutions by shaping product strategies, enhancing customer value, and leading cross-functional teams to capitalize on market opportunities in medical services. Influence t...
Reposted 3 days ago
$124K - $198K *
Drive innovative service solution strategies in healthcare by managing product offerings, enhancing market value, and collaborating across teams to achieve revenue goals and customer satisfaction. Tra...
Reposted 3 days ago
Senior Director, Servicing Operations
$167K - $209K *
Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...
1 week ago
$100K - $110K *
Provide market expertise and strategic insights to drive growth in enterprise learning. Collaborate cross-functionally to refine product positioning, enhance sales enablement, and boost customer succe...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.