Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $160K *

Accelerate impact by managing a 70+ event calendar in North America, blending strategic creativity with execution to boost market presence and revenue outcomes. Drive successful partnerships and innov...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$152K - $175K *

Lead the charge in enhancing outsourced Member Experience operations while developing senior leaders and streamlining workflows. Collaborate across teams to drive accountability, improve care quality...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Drive the marketing strategy and execution from the ground up. Collaborate with cross-functional teams to build scalable demand-generation programs to boost qualified pipeline and revenue for innovati...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Champion the successful delivery of customer projects through all phases, ensuring alignment with business goals by coordinating teams and resources while managing risks and transacting key communicat...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage your expertise to lead complex HL7 integrations across healthcare systems, enhancing interoperability and data-sharing capabilities. Collaborate with stakeholders to ensure successful implement...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $180K *

Champion the GMV success for top brand partners by fostering executive relationships, driving commercial strategies, and prioritizing growth opportunities. Engage in high-stakes negotiations and colla...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$283K - $425K *

Engage with Enterprise clients to drive revenue growth through AI-powered CX solutions. Build relationships and expand market share while managing complex sales cycles and collaborating cross-function...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$111K - $168K *

Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $180K *

Manage the product line of a flagship revenue integrity system, overseeing operations, feature development, and client communication to enhance product success while leading a dedicated team in a fast...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$250K - $350K *

Lead a design team to create exceptional user experiences, ensuring visual consistency and alignment with business objectives while driving innovation and mentorship within a dynamic high-growth start...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$73K - $99K *

Join a team that's dedicated to driving community growth and engagement. Lead strategic relationship development with local organizations while partnering with financial advisors to enhance membership...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$213K - $294K *

Join a team that's driving innovation in industrial technology through strategic product leadership, portfolio management, and cross-functional collaboration to achieve growth and market excellence ac...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's dedicated to enhancing customer success for enterprise clients. You'll manage key relationships, ensuring clients maximize the value of our cutting-edge data protection platform whi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $190K *

Oversee comprehensive technology operations, ensuring reliability, scalability, and security. Drive modernization while enhancing employee experience through cutting-edge infrastructure and seamless s...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $223K *

Drive strategic initiatives across teams to achieve measurable outcomes. Lead complex programs, establish governance, and ensure alignment with product and business priorities while managing risks and...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$165K - $215K *

Shape the future of value-based payments by leading product strategy, overseeing team development, and driving market innovations within a collaborative, cross-functional environment...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$168K - $200K *

Champion client relationships and lead diverse teams in life sciences, driving project success through strategic planning and scheduling expertise. Empower your career with mentorship and a focus on q...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Elevate our deal desk function by transforming processes into a scalable model. You'll implement AI tools, streamline order forms, and ensure efficient deal structuring while collaborating with cross...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Healthcare

$200K - $220K *

Lead and mentor a dynamic team, driving infrastructure reliability and delivery best practices while ensuring seamless engineering collaboration and operational excellence in a fast-paced, high-impact...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Manage the client engagement processes, enhance operational efficiencies, and coordinate RFP activities. Play a key role in fostering collaboration with stakeholders to ensure project success and adhe...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$200K - $250K *

Drive growth as you acquire new customers in Financial Services through strategic consultative selling, engaging stakeholders to address compliance and data security needs. Build your pipeline, run th...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead strategic planning and execution across complex, cross-organizational engineering initiatives, enhancing release predictability and operational discipline while collaborating with senior leadersh...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Advance growth by leading strategic partnerships and fostering executive relationships with key technology and advisory partners. You will orchestrate collaborative initiatives, drive value across eco...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $240K *

Elevate healthcare impact by building and scaling enterprise accounts in women's health. Own the sales cycle, engage stakeholders, and drive screening initiatives while collaborating across teams to e...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$137K - $245K *

Shape our Worker Safety initiative by driving product strategy from concept to market. Engage with customers to discover insights, define ROI, and lead cross-functional teams to build impactful soluti...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.