Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Field Marketing Manager - North America
$120K - $160K *
Accelerate impact by managing a 70+ event calendar in North America, blending strategic creativity with execution to boost market presence and revenue outcomes. Drive successful partnerships and innov...
1 week ago
Associate Director, Customer Experience Operations
$152K - $175K *
Lead the charge in enhancing outsourced Member Experience operations while developing senior leaders and streamlining workflows. Collaborate across teams to drive accountability, improve care quality...
3 weeks ago
$120K - $150K *
Drive the marketing strategy and execution from the ground up. Collaborate with cross-functional teams to build scalable demand-generation programs to boost qualified pipeline and revenue for innovati...
Reposted 4 days ago
$95K - $115K *
Champion the successful delivery of customer projects through all phases, ensuring alignment with business goals by coordinating teams and resources while managing risks and transacting key communicat...
5 days ago
$110K - $130K *
Engage your expertise to lead complex HL7 integrations across healthcare systems, enhancing interoperability and data-sharing capabilities. Collaborate with stakeholders to ensure successful implement...
3 days ago
$160K - $180K *
Champion the GMV success for top brand partners by fostering executive relationships, driving commercial strategies, and prioritizing growth opportunities. Engage in high-stakes negotiations and colla...
Reposted 2 days ago
$283K - $425K *
Engage with Enterprise clients to drive revenue growth through AI-powered CX solutions. Build relationships and expand market share while managing complex sales cycles and collaborating cross-function...
Reposted 1 week ago
Enterprise Customer Success Manager II
$111K - $168K *
Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...
Reposted 3 days ago
$170K - $180K *
Manage the product line of a flagship revenue integrity system, overseeing operations, feature development, and client communication to enhance product success while leading a dedicated team in a fast...
5 days ago
$250K - $350K *
Lead a design team to create exceptional user experiences, ensuring visual consistency and alignment with business objectives while driving innovation and mentorship within a dynamic high-growth start...
Reposted 1 week ago
$73K - $99K *
Join a team that's dedicated to driving community growth and engagement. Lead strategic relationship development with local organizations while partnering with financial advisors to enhance membership...
4 weeks ago
Senior Director, Product Management - Industrials
$213K - $294K *
Join a team that's driving innovation in industrial technology through strategic product leadership, portfolio management, and cross-functional collaboration to achieve growth and market excellence ac...
Reposted 2 weeks ago
Enterprise Customer Success Manager
$110K - $130K *
Join a team that's dedicated to enhancing customer success for enterprise clients. You'll manage key relationships, ensuring clients maximize the value of our cutting-edge data protection platform whi...
Reposted 2 weeks ago
Senior Director, Head of Infrastructure & Technology Services
$160K - $190K *
Oversee comprehensive technology operations, ensuring reliability, scalability, and security. Drive modernization while enhancing employee experience through cutting-edge infrastructure and seamless s...
3 weeks ago
Principal Product Manager, Outbound
$152K - $223K *
Drive strategic initiatives across teams to achieve measurable outcomes. Lead complex programs, establish governance, and ensure alignment with product and business priorities while managing risks and...
2 days ago
$165K - $215K *
Shape the future of value-based payments by leading product strategy, overseeing team development, and driving market innovations within a collaborative, cross-functional environment...
3 days ago
Associate Director, Planning & Scheduling
$168K - $200K *
Champion client relationships and lead diverse teams in life sciences, driving project success through strategic planning and scheduling expertise. Empower your career with mentorship and a focus on q...
2 days ago
$135K - $160K *
Elevate our deal desk function by transforming processes into a scalable model. You'll implement AI tools, streamline order forms, and ensure efficient deal structuring while collaborating with cross...
2 days ago
$200K - $220K *
Lead and mentor a dynamic team, driving infrastructure reliability and delivery best practices while ensuring seamless engineering collaboration and operational excellence in a fast-paced, high-impact...
Reposted yesterday
Client Services Operations Manager (client engagement)
$90K - $110K *
Manage the client engagement processes, enhance operational efficiencies, and coordinate RFP activities. Play a key role in fostering collaboration with stakeholders to ensure project success and adhe...
Reposted 2 weeks ago
$200K - $250K *
Drive growth as you acquire new customers in Financial Services through strategic consultative selling, engaging stakeholders to address compliance and data security needs. Build your pipeline, run th...
1 week ago
Director, Technical Program Management
$150K - $180K *
Lead strategic planning and execution across complex, cross-organizational engineering initiatives, enhancing release predictability and operational discipline while collaborating with senior leadersh...
1 week ago
Strategic Partnerships Director
$150K - $180K *
Advance growth by leading strategic partnerships and fostering executive relationships with key technology and advisory partners. You will orchestrate collaborative initiatives, drive value across eco...
Reposted 1 week ago
Director, Health Systems Partnerships
$190K - $240K *
Elevate healthcare impact by building and scaling enterprise accounts in women's health. Own the sales cycle, engage stakeholders, and drive screening initiatives while collaborating across teams to e...
Reposted 2 days ago
Principal Product Manager - Worker Safety
$137K - $245K *
Shape our Worker Safety initiative by driving product strategy from concept to market. Engage with customers to discover insights, define ROI, and lead cross-functional teams to build impactful soluti...
Reposted 3 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.