Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$140K - $170K *

Join a team that's redefining event strategy by owning the entire lifecycle of high-stakes corporate events, ensuring exceptional execution and impactful outcomes that drive business growth and forge...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$105K - $189K *

Elevate design effectiveness by providing DFx leadership, ensuring manufacturability, assembly efficiency, and quality throughout product lifecycles while collaborating across engineering, manufacturi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Transform strategic account sales by leading a dynamic team, driving revenue growth, and enhancing client relationships within a competitive IT security landscape, optimizing solutions for large enter...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Transform the enterprise account management landscape by leading strategy, driving revenue retention, fostering customer growth, and developing high-performing teams to enhance client relationships an...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Optimize operational workflows by leading a talented team, driving product vision, and enhancing decision-making in a collaborative environment focused on automation and AI to achieve measurable outco...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $100K *

Unlock potential by leading sales functions, managing pipelines, and coordinating with clients and internal teams to exceed annual sales objectives and drive business growth through both virtual and f...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$157K - $275K *

Engage with us to lead and innovate as you manage a team of data scientists, driving AI transformation and consumer analytics to enhance experiences and operational efficiency in the marketplace...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Drive innovative solutions as you lead the delivery of Google Workspace client projects, managing resources and expectations to ensure successful outcomes. Collaborate with cross-functional teams and...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Shape the future of employee benefits by leading a dedicated team focused on enhancing client experiences, driving growth, and streamlining processes within a newly established benefits administration...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $200K *

Engage in leading a dynamic team dedicated to delivering top-notch offensive security engagements, ensuring delivery quality and client satisfaction, while collaborating with sales to expand accounts...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$138K - $231K *

Lead the charge in driving revenue growth by managing full sales cycles, engaging healthcare stakeholders and delivering complex SaaS solutions tailored to Ambulatory Surgery Centers and their unique...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Join a team that's optimizing cloud infrastructure and backend services to enhance product performance and user experiences. Lead a small team, ensuring reliability and scalability while supporting en...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $240K *

Join a team that's redefining sales in the ad tech space, where you'll shape the future of performance marketing with innovative solutions, influencing key strategies and driving impactful results for...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$133K - $248K *

Drive innovation in AI infrastructure by leading platform development, enhancing incident response, and modernizing cloud operations. Collaborate with cross-functional teams to ensure seamless ML/AI i...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $125K *

Transform the CRM landscape by leading strategy and migration to Salesforce Nonprofit Cloud, ensuring seamless integration, robust data governance, and enhanced fundraising capabilities while supporti...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$180K - $300K *

Drive excellence in quality performance across operations by defining standards, harnessing AI tools, and leading collaborative teams to elevate customer experiences and operational outcomes at scale...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$180K - $185K *

Unlock the potential of enterprise customers by leading Customer Success initiatives, driving retention, expansion, and advocacy while collaborating cross-functionally to achieve strategic business ou...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Discover a transformative role leading the design and development of enterprise reporting and analytics solutions, driving strategic decisions and optimizing data quality in collaboration with cross-f...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $145K *

Join a team that's dedicated to bridging technical solutions with business outcomes. Drive platform value, enhance customer adoption, and ensure stability through expert technical guidance and proacti...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$255K - $474K *

Inspire high-performance sales teams, driving revenue growth in government risk and fraud sectors. Oversee strategy for new client acquisition and retention, analyze sales data for trends, and foster...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$130K - $145K *

Lead the charge in driving client growth and revenue across mobile growth clients by leveraging data-driven strategies and performance marketing expertise while mentoring a dedicated team in a collabo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $175K *

Unlock potential by driving sales strategies for family building solutions in small to mid-market employer groups. Lead consultative engagements, exceed revenue targets, and collaborate with teams to...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $131K *

Contribute to our success by enhancing sales through strategic partnerships with independent dealers, optimizing retail channels across Michigan and Ohio, and driving growth in the Direct-to-Consumer...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$175K *

Help us own the lifecycle of client delivery, combining strategic advisory with hands-on leadership. Build trusted client relationships, coordinate teams, and ensure satisfaction while driving growth...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $170K *

Transform HR operations by optimizing Workday and driving AI automation to enhance the technology ecosystem and improve employee experience, collaborating closely with HR and IT teams to align strateg...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.