Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Principal Product Manager - Content
$135K - $160K *
Transform the content landscape by spearheading product strategy and enhancing customer experiences. Leverage AI and market insights to innovate a comprehensive product portfolio while ensuring editor...
Reposted 2 days ago
$150K - $180K *
Inspire brand evolution by leading cohesive communications and strategic initiatives. Oversee a creative team and partnerships in delivering a unified brand narrative that captivates diverse audiences...
Reposted 2 days ago
Sales & Client Success Strategic Account Manager (Mortgage)
$148K - $233K *
Engage with US mortgage lenders to drive adoption of FICO's credit analytics and services. Lead initiatives to maximize revenue opportunities and enhance client experiences while providing strategic i...
Reposted 1 week ago
Director, Business Development
$125K - $180K *
Elevate your career by driving business growth in the biotech and pharma sectors. This role allows you to influence strategies, build partnerships, and deliver sustainable revenue through innovative p...
2 weeks ago
VP, Enterprise Product Management - Member Experience & Omnichannel Engagement
$207K - $392K *
Lead the strategy and delivery for enterprise Member Experience, creating seamless, personalized interactions across multiple channels. Drive transformation initiatives while ensuring alignment across...
3 days ago
Vice President, Revenue Operations
$296K - $401K *
Join a team that's driving operational excellence across a global B2B revenue engine. You'll lead revenue planning, forecasting, and optimize the customer lifecycle to enable scalable growth across mu...
Reposted 4 days ago
Vice President, Revenue Operations
$210K - $250K *
Champion operational excellence across global B2B revenue functions, driving growth through strategic revenue insights, meticulous planning, and cross-team collaboration to support scalable processes...
Reposted 5 days ago
Director of Software Engineering
$184K - $231K *
Join a team that's redefining software engineering by leading a transformative initiative to modernize an equity platform. Drive AI-driven development, oversee cross-functional teams, and ensure deliv...
Reposted today
Director of Product Management - Agentic Platform Enablement Experience (APEX)
$215K - $250K *
Optimize our Agentic Platform by leading product strategy, ensuring autonomy and trust in delivery. Collaborate with tech and design teams while guiding a team of product managers to innovate and inte...
2 weeks ago
$140K - $170K *
Lead the charge in pioneering marketing analytics by managing client engagements, guiding a skilled team, and driving growth through strategic insights and innovative methodologies in data science...
3 weeks ago
$100K - $150K *
Join a dynamic team to drive revenue through enterprise sales, building lasting relationships while leveraging a data-driven approach and deep customer understanding. Take ownership of the sales lifec...
Reposted 1 week ago
$110K - $130K *
The Engagement Manager at Scimitar will lead high-impact projects and serve as a trusted advisor to clients, helping them navigate complex challenges and achieve measurable success. This role involves...
Reposted 1 week ago
$100K - $120K *
Take ownership of the end-to-end sales cycle, developing and executing strategies to drive account growth, establish client relationships, and ensure exceptional service while meeting or exceeding sal...
3 weeks ago
Account Executive, Mid-Market East
$95K - $150K *
Drive growth by managing a portfolio of mid-sized customers, leading deal teams, nurturing relationships, and achieving revenue targets, while being a customer advocate and collaborating across intern...
Reposted 2 weeks ago
$100K - $110K *
Lead the charge in managing enterprise-level accounts, ensuring customer satisfaction and loyalty through optimized product adoption and proactive relationship management, significantly contributing t...
1 month ago
$105K - $120K *
Join a dynamic team as you lead technical onboarding and integrate APIs for top enterprise clients, ensuring customer success and delivering impactful solutions in a fast-paced environment...
1 week ago
Account Director, Brocade Storage Networking
$169K - $270K *
Drive sales success by managing customer relationships and exceeding revenue goals in the field of storage networking, while advocating for customer needs across multiple accounts in a dynamic and gro...
1 week ago
$150K - $180K *
Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...
3 weeks ago
Strategic Account Manager - Southeast
$125K - $150K *
Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...
Reposted 2 days ago
Director, Advisory - 340B Drug Pricing Program
$135K - $160K *
Elevate pharmaceutical strategies as a subject matter expert on the 340B Drug Pricing Program, leading impactful consulting engagements to enhance government pricing initiatives and optimize net reven...
1 week ago
Program Manager/Engagement Manager (386)
$110K - $130K *
Unlock your potential by leading ServiceNow initiatives, driving innovation while managing projects and collaborating on demos to enhance customer solutions. Engage with teams to ensure alignment with...
1 week ago
$140K - $180K *
Transform data ingestion processes into a streamlined, scalable engine, enhancing user experience and operational efficiency. Collaborate closely with cross-functional teams to tackle complex data cha...
1 week ago
$155K - $185K *
Lead the charge in demand generation strategy, directing acquisition efforts to convert prospects into customers. Collaborate cross-functionally to optimize multi-channel programs, drive strategic ini...
3 weeks ago
Senior Engagement Principal | Software Delivery
$212K - $222K *
Champion client success as you lead Aera solution deployments, building trusted relationships with executives to drive value and Decision Intelligence roadmaps while managing project delivery and fost...
1 week ago
$80K - $90K *
Champion project success by managing timelines, resources, and stakeholder communication. Drive seamless implementation experiences while collaborating with cross-functional teams to deliver value-dri...
Yesterday
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.