Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$135K - $160K *

Transform the content landscape by spearheading product strategy and enhancing customer experiences. Leverage AI and market insights to innovate a comprehensive product portfolio while ensuring editor...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Inspire brand evolution by leading cohesive communications and strategic initiatives. Oversee a creative team and partnerships in delivering a unified brand narrative that captivates diverse audiences...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Media

$148K - $233K *

Engage with US mortgage lenders to drive adoption of FICO's credit analytics and services. Lead initiatives to maximize revenue opportunities and enhance client experiences while providing strategic i...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $180K *

Elevate your career by driving business growth in the biotech and pharma sectors. This role allows you to influence strategies, build partnerships, and deliver sustainable revenue through innovative p...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$207K - $392K *

Lead the strategy and delivery for enterprise Member Experience, creating seamless, personalized interactions across multiple channels. Drive transformation initiatives while ensuring alignment across...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$296K - $401K *

Join a team that's driving operational excellence across a global B2B revenue engine. You'll lead revenue planning, forecasting, and optimize the customer lifecycle to enable scalable growth across mu...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$210K - $250K *

Champion operational excellence across global B2B revenue functions, driving growth through strategic revenue insights, meticulous planning, and cross-team collaboration to support scalable processes...

US-AnywhereRemote

Reposted 5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$184K - $231K *

Join a team that's redefining software engineering by leading a transformative initiative to modernize an equity platform. Drive AI-driven development, oversee cross-functional teams, and ensure deliv...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Enterprise Technology

$215K - $250K *

Optimize our Agentic Platform by leading product strategy, ensuring autonomy and trust in delivery. Collaborate with tech and design teams while guiding a team of product managers to innovate and inte...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $170K *

Lead the charge in pioneering marketing analytics by managing client engagements, guiding a skilled team, and driving growth through strategic insights and innovative methodologies in data science...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Join a dynamic team to drive revenue through enterprise sales, building lasting relationships while leveraging a data-driven approach and deep customer understanding. Take ownership of the sales lifec...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

The Engagement Manager at Scimitar will lead high-impact projects and serve as a trusted advisor to clients, helping them navigate complex challenges and achieve measurable success. This role involves...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Take ownership of the end-to-end sales cycle, developing and executing strategies to drive account growth, establish client relationships, and ensure exceptional service while meeting or exceeding sal...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $150K *

Drive growth by managing a portfolio of mid-sized customers, leading deal teams, nurturing relationships, and achieving revenue targets, while being a customer advocate and collaborating across intern...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $110K *

Lead the charge in managing enterprise-level accounts, ensuring customer satisfaction and loyalty through optimized product adoption and proactive relationship management, significantly contributing t...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $120K *

Join a dynamic team as you lead technical onboarding and integrate APIs for top enterprise clients, ensuring customer success and delivering impactful solutions in a fast-paced environment...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$169K - $270K *

Drive sales success by managing customer relationships and exceeding revenue goals in the field of storage networking, while advocating for customer needs across multiple accounts in a dynamic and gro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Elevate pharmaceutical strategies as a subject matter expert on the 340B Drug Pricing Program, leading impactful consulting engagements to enhance government pricing initiatives and optimize net reven...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Unlock your potential by leading ServiceNow initiatives, driving innovation while managing projects and collaborating on demos to enhance customer solutions. Engage with teams to ensure alignment with...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $180K *

Transform data ingestion processes into a streamlined, scalable engine, enhancing user experience and operational efficiency. Collaborate closely with cross-functional teams to tackle complex data cha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$155K - $185K *

Lead the charge in demand generation strategy, directing acquisition efforts to convert prospects into customers. Collaborate cross-functionally to optimize multi-channel programs, drive strategic ini...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$212K - $222K *

Champion client success as you lead Aera solution deployments, building trusted relationships with executives to drive value and Decision Intelligence roadmaps while managing project delivery and fost...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $90K *

Champion project success by managing timelines, resources, and stakeholder communication. Drive seamless implementation experiences while collaborating with cross-functional teams to deliver value-dri...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.