Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$182K - $319K *

Lead the charge in advancing a strategic partner organization, engaging with executives to elevate technology solutions. Collaborate across teams to drive success, ensuring alignment with revenue goal...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$134K - $201K *

Join a team that's redefining compensation experiences through innovative architecture and hands-on execution. This role emphasizes data integrity, employee development, and impactful communication st...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$290K - $436K *

Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$155K - $235K *

Advance your career by leading strategic initiatives to optimize sales operations and partner performance in a dynamic environment. Collaborate cross-functionally to ensure operational excellence and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$183K - $305K *

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $208K *

Join us in strategizing and executing compelling omnichannel MarTech solutions. This dynamic role will lead the development of integrated platforms, driving transformation and delivering superior cust...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$133K - $190K *

Optimize the onboarding experience for new members by strategically enhancing their first interactions and engagement with our platform to drive growth and success in mental healthcare access and util...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$204K - $300K *

Oversee global IT operations by leading integration across multiple brands, enhancing performance metrics, and ensuring cost efficiency to drive organizational success and improve employee technology...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$124K - $198K *

Drive innovative healthcare solutions by shaping product strategies, enhancing customer value, and leading cross-functional teams to capitalize on market opportunities in medical services. Influence t...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $215K *

Drive the Customer Insights product area by transforming data into actionable narratives. Collaborate across teams to build user-facing experiences while pioneering AI-native insights that enhance ent...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$167K - $209K *

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $110K *

Provide market expertise and strategic insights to drive growth in enterprise learning. Collaborate cross-functionally to refine product positioning, enhance sales enablement, and boost customer succe...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $124K *

Innovate product strategies to drive profitability and market share growth. Lead product development, conduct market analysis, and collaborate with stakeholders to launch cutting-edge payment solution...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $157K *

Empower a high-performing Revenue team to drive strategic growth, enhance partnerships, and achieve financial goals through data-driven insights and exceptional customer experiences. Collaborate with...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Lead the charge in building a high-impact demand generation strategy, executing account-based marketing and analytics for enterprise clients to drive revenue growth and optimize marketing operations i...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$200K - $400K *

Join a team that's revolutionizing banking technology by leading a global Field Engineering organization. Drive strategic alignment, enhance client engagements, and cultivate talent while showcasing i...

US-AnywhereRemote

1 week ago

  •   15+ years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in transforming sales efficiency by owning the strategic direction and performance of our sales technology stack, ensuring seamless integration of tools and AI to maximize seller produ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join as a Senior Director, Event Production, leading a team to create seamless, unforgettable events for healthcare professionals. Drive strategic problem solving and ground leadership, ensuring every...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $165K *

Lead the charge in driving Professional Services sales and client success, managing comprehensive service delivery while achieving revenue and margin goals across diverse accounts in the US and collab...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Lead the charge in transforming call center technologies by optimizing servicing experiences using data insights and innovative solutions. Collaborate across teams to create seamless digital journeys...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$203K - $325K *

Shape the future of SaaS by leading global commercialization strategies. Drive market execution, collaborate across teams, and empower talent to optimize revenue growth while maintaining relationships...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the transformation of clinical applications, enhancing consulting methodologies, program development, and customer success in diverse healthcare settings. Drive innovation and operational excelle...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Pioneer data integrity efforts, leading analytics and engineering teams to define standards, develop KPIs, and ensure adherence to regulatory requirements, while fostering organizational trust in repo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.