Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$109K - $132K *
Elevate your career by optimizing and executing demand generation strategies. Collaborate across teams to enhance pipeline growth and revenue through innovative marketing and precise data analysis. Dr...
4 days ago
Associate Director, Programmatic
$96K - $115K *
Shape programmatic strategies by leading a high-performing deployment team, optimizing complex enterprise campaigns, and automating workflows for efficiency. Collaborate across teams to ensure flawles...
3 weeks ago
Senior Director, Omnichannel Experience Solutions & Success (Pharma Ad agency exp required)
$160K - $200K *
Join a team that drives innovative digital solutions for customer success, overseeing strategic initiatives and ensuring seamless execution across diverse teams to enhance organizational growth and cl...
1 week ago
$102K - $154K *
Lead the charge in managing complex customer escalations, driving rapid resolutions and systemic improvements. Collaborate cross-functionally to enhance workflows and customer experiences while ensuri...
2 days ago
$192K - $243K *
Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...
Reposted 2 days ago
Channel Director, Special Trade
$125K - $150K *
Join a dynamic team to drive commercial strategies and foster partnerships across diverse B2C and B2B channels. Lead a high-performing team, enhance market presence, and achieve growth objectives whil...
1 month ago
$230K - $242K *
Lead the charge in customer success for enterprise software, driving growth and retention across a strategic portfolio. Influence retailer partnerships, enhance adoption, and transform the CS organiza...
Reposted 2 days ago
Technical Customer Enablement Manager
$73K - $100K *
Accelerate progress at the intersection of technology and customer experience, guiding clients through successful implementation and adoption of technical solutions while equipping internal teams for...
Reposted 2 days ago
$150K - $180K *
Lead strategic initiatives for high-value accounts, driving new business growth by leveraging deep client relationships and insights. Master internal methodologies to enhance customer satisfaction, re...
4 days ago
Transformation Manager, Technical Support (East Coast)
$132K - $150K *
Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...
4 days ago
Senior Director, Membership & Market Development
$150K - $180K *
Lead the charge in expanding and retaining Enterprise Memberships while managing relationships with C-suite executives to drive growth and renewals. Collaborate with cross-functional teams to ensure m...
3 weeks ago
Website Experience Sr. Director
$155K - $193K *
Transform and elevate website experiences through AI-driven strategies, optimizing performance with a hands-on approach. Lead collaboration across teams, ensuring exceptional execution of content stra...
3 weeks ago
VP/ Sr. Director - Global Head of Value Engineering
$150K - $180K *
Unlock potential by transforming payment fraud protection into financial success stories. Collaborate with sales and clients to define ROI and risk metrics, helping drive strategic business outcomes t...
Reposted 2 weeks ago
$160K - $200K *
Champion product excellence by leading a dynamic team to drive innovation in e-commerce solutions. Collaborate closely with merchants and engineers to enhance product adoption and performance, ensurin...
3 days ago
$150K - $180K *
Drive your career forward as you lead corporate technology operations, championing IT strategy, automation, and AI integration to enhance productivity and efficiency across all functions within the or...
3 weeks ago
Director/Senior Director of Integrated Commerce
$150K - $180K *
Pioneer revenue growth by leading integrated commerce strategies across wholesale, Amazon, and e-commerce channels. Collaborate with key stakeholders to ensure market leadership, profitability, and se...
4 days ago
$126K - $179K *
Lead the charge in transforming customer support through innovative AI solutions, enhancing satisfaction and operational efficiency. Drive strategic initiatives, foster team excellence, and ensure the...
4 days ago
Senior Customer Experience Manager (CXM) - Strategic
$110K - $130K *
Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...
Reposted 1 week ago
Director of Sales - New England
$161K - $269K *
Accelerate progress at the forefront of enterprise sales, guiding a team to exceed revenue targets while fostering a culture of learning and collaboration in a dynamic environment focused on Customer...
3 weeks ago
Senior Director, Enterprise Application Support
$150K - $180K *
Transform enterprise application support by leading cross-functional teams to enhance performance, implement innovative solutions, and ensure system reliability. Drive strategic initiatives that eleva...
2 weeks ago
$110K - $130K *
Join a team that's driving growth by expanding market presence in the CPG sector. As a vital part of our enterprise sales, you'll engage with C-level stakeholders to capture new business opportunities...
1 month ago
$90K - $108K *
Join a dynamic team to lead and manage client fundraising strategies, ensuring execution excellence and strong relationships. Oversee a dedicated team and drive innovative solutions for outstanding cl...
Reposted 2 weeks ago
$132K - $178K *
Optimize integration strategies for utility operational systems, unifying disparate platforms to enhance customer experience and operational efficiency. Lead cross-functional teams to deliver cohesive...
2 weeks ago
$82K - $148K *
Lead impactful projects that improve global health outcomes. Engage with diverse stakeholders while mentoring your team. Drive vital improvements in health equity, quality, and population health throu...
4 weeks ago
Director, GTM Strategy & Operations_2026
$150K - $180K *
Help us define and implement innovative GTM strategies to drive growth and operational excellence. Collaborate cross-functionally to ensure effective execution and scalability, leveraging AI to enhanc...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.