Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$109K - $132K *

Elevate your career by optimizing and executing demand generation strategies. Collaborate across teams to enhance pipeline growth and revenue through innovative marketing and precise data analysis. Dr...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$96K - $115K *

Shape programmatic strategies by leading a high-performing deployment team, optimizing complex enterprise campaigns, and automating workflows for efficiency. Collaborate across teams to ensure flawles...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$160K - $200K *

Join a team that drives innovative digital solutions for customer success, overseeing strategic initiatives and ensuring seamless execution across diverse teams to enhance organizational growth and cl...

US-AnywhereRemote

1 week ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$102K - $154K *

Lead the charge in managing complex customer escalations, driving rapid resolutions and systemic improvements. Collaborate cross-functionally to enhance workflows and customer experiences while ensuri...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$192K - $243K *

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Join a dynamic team to drive commercial strategies and foster partnerships across diverse B2C and B2B channels. Lead a high-performing team, enhance market presence, and achieve growth objectives whil...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$230K - $242K *

Lead the charge in customer success for enterprise software, driving growth and retention across a strategic portfolio. Influence retailer partnerships, enhance adoption, and transform the CS organiza...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$73K - $100K *

Accelerate progress at the intersection of technology and customer experience, guiding clients through successful implementation and adoption of technical solutions while equipping internal teams for...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Lead strategic initiatives for high-value accounts, driving new business growth by leveraging deep client relationships and insights. Master internal methodologies to enhance customer satisfaction, re...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $150K *

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Lead the charge in expanding and retaining Enterprise Memberships while managing relationships with C-suite executives to drive growth and renewals. Collaborate with cross-functional teams to ensure m...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$155K - $193K *

Transform and elevate website experiences through AI-driven strategies, optimizing performance with a hands-on approach. Lead collaboration across teams, ensuring exceptional execution of content stra...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Unlock potential by transforming payment fraud protection into financial success stories. Collaborate with sales and clients to define ROI and risk metrics, helping drive strategic business outcomes t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $200K *

Champion product excellence by leading a dynamic team to drive innovation in e-commerce solutions. Collaborate closely with merchants and engineers to enhance product adoption and performance, ensurin...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $180K *

Drive your career forward as you lead corporate technology operations, championing IT strategy, automation, and AI integration to enhance productivity and efficiency across all functions within the or...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Pioneer revenue growth by leading integrated commerce strategies across wholesale, Amazon, and e-commerce channels. Collaborate with key stakeholders to ensure market leadership, profitability, and se...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$126K - $179K *

Lead the charge in transforming customer support through innovative AI solutions, enhancing satisfaction and operational efficiency. Drive strategic initiatives, foster team excellence, and ensure the...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$161K - $269K *

Accelerate progress at the forefront of enterprise sales, guiding a team to exceed revenue targets while fostering a culture of learning and collaboration in a dynamic environment focused on Customer...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform enterprise application support by leading cross-functional teams to enhance performance, implement innovative solutions, and ensure system reliability. Drive strategic initiatives that eleva...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's driving growth by expanding market presence in the CPG sector. As a vital part of our enterprise sales, you'll engage with C-level stakeholders to capture new business opportunities...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $108K *

Join a dynamic team to lead and manage client fundraising strategies, ensuring execution excellence and strong relationships. Oversee a dedicated team and drive innovative solutions for outstanding cl...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$132K - $178K *

Optimize integration strategies for utility operational systems, unifying disparate platforms to enhance customer experience and operational efficiency. Lead cross-functional teams to deliver cohesive...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$82K - $148K *

Lead impactful projects that improve global health outcomes. Engage with diverse stakeholders while mentoring your team. Drive vital improvements in health equity, quality, and population health throu...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$150K - $180K *

Help us define and implement innovative GTM strategies to drive growth and operational excellence. Collaborate cross-functionally to ensure effective execution and scalability, leveraging AI to enhanc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.