Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$197K - $366K *

Join a dynamic team to lead VCSP product marketing strategy, driving growth and retention through innovative partner messaging and an integrated content framework across diverse Veeam offerings. Shape...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$141K - $222K *

Transform the future of enterprise delivery by leading GBS initiatives, integrating services, and ensuring ongoing process improvements that elevate operational effectiveness and strategic execution a...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$142K - $235K *

Join a team that's driving integrated marketing for growth channels. Lead omnichannel strategies to optimize e-commerce performance and elevate brand presence through effective collaboration with cros...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$185K - $344K *

Transform field engagement by architecting metrics and incentive frameworks that align performance with evolving customer models, driving impactful engagement strategies and sustainable growth in a dy...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$93K - $170K *

Join a team that's expanding the media agency landscape by driving strategic sales, leveraging audience data, and cultivating long-term client relationships to optimize investments and enhance targeti...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Media

$120K - $150K *

Advance product strategy and execution in complex environments, driving impact through ownership and decision-making. Collaborate across teams, solve challenging problems, and elevate user experience...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$112K - $177K *

Unlock potential by leading sales strategies, fostering partnerships, and driving growth across the North Central region. Collaborate with agencies and internal teams to enhance market presence and de...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$170K - $190K *

Join a strategic finance leadership team to drive operational excellence and financial planning in the Wellbeing sector. Collaborate with cross-functional leaders to enhance business growth and client...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $94K *

Lead day-to-day management of outsourced contact center operations, ensuring top-notch client service and compliance while driving performance and efficiency across multiple partner locations in a fas...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$123K - $140K *

Develop and execute a B2B content strategy that drives demand, influences growth, and differentiates market offerings. Lead cross-functional teams to ensure engaging narratives resonate throughout the...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Media

$80K - $120K *

Lead the charge in delivering cybersecurity solutions to mid-to-enterprise clients. Drive sales relationships, foster trust, and empower businesses to embrace digital transformation while ensuring rob...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$139K - $213K *

Lead the charge in driving strategic enterprise sales, fostering relationships with C-suite partners, and delivering tailored technology solutions to exceed quotas and enhance customer experience acro...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $155K *

Join a team that's driving growth through innovative marketing strategies. Support acquisition marketing for live TV and streaming packages and leverage data insights to enhance performance across cro...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Media

$177K - $221K *

Lead the self-serve growth and engagement strategy, driving user activation and retention through a cohesive end-to-end funnel approach while fostering collaboration across teams to achieve measurable...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Accelerate product marketing success by leading go-to-market strategies and execution. Collaborate cross-functionally to enhance messaging, value propositions, and drive adoption through data-driven i...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$288K - $372K *

Lead the charge in building and scaling a high-performing Global Solutions Engineering team, driving consultative selling and mapping technical solutions to measurable outcomes across diverse markets...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of customer experience by leading the development of an AI-driven platform that enhances utility service interactions, ensuring seamless payment and service order processes in a high...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$153K - $273K *

Drive excellence in Financial Operations by leading Source-to-Pay and Compensation Operations. Build best-in-class processes, promote automation, and enhance employee and vendor experiences in a dynam...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$145K - $170K *

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Accelerate business growth by building new accounts and nurturing existing relationships while crafting sales strategies and collaborating with internal teams to deliver tailored packaging solutions t...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Advance the client delivery experience by leveraging your expertise in higher education assessment to cultivate strong relationships and drive platform adoption, ensuring impactful and measurable outc...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$168K - $210K *

Transform the marketing solutions portfolio by leading product strategy, execution, and AI integration. Collaborate cross-functionally to enhance customer engagement for financial institutions, ensuri...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$188K - $282K *

Empower our organization by leading technical initiatives in Customer Experience Analytics. Drive innovation in analytics solutions and optimize performance across platforms, ensuring teams can effect...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Engage with global MSPs and GSIs to drive revenue growth through strategic relationships, leveraging deep industry knowledge and collaboration with cross-functional teams to deliver compelling Nexthin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.