Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Executive Engagement Lead, Office of the CRO
$130K - $180K *
Optimize executive engagement strategies, driving impactful interactions for key users and partners. Collaborate closely with leadership to enhance relationships and support strategic initiatives, ens...
1 week ago
$137K - $229K *
Drive impactful medical device programs by leading cross-functional teams and managing execution from concept to market. Navigate complexity and ensure alignment with regulatory standards to advance h...
1 week ago
Senior Customer Engagement Manager
$166K - $185K *
Transform the future of insurance by advising and leading AI-driven changes for major US carriers. Oversee strategic initiatives from inception to execution, fostering strong client relationships whil...
2 weeks ago
$190K - $210K *
Transform team dynamics by leading and mentoring Product Managers while engaging in hands-on product development and strategy. Drive impactful communications tools that enhance collaboration and strea...
2 weeks ago
Associate Director, Frontline Workforce Communications - FDE
$127K - $187K *
Join a team that's shaping the communications strategy for frontline workforce engagement, enhancing connections for non-desk employees through innovative storytelling, platform integration, and measu...
2 days ago
$121K - $201K *
Lead the charge in delivering exceptional service solutions by partnering with clients to design comprehensive service offerings that drive value and enhance customer relationships across various sect...
1 week ago
Director, Product Management - A2A & Money Movement
$160K - $210K *
Join a team that's redefining bank payment solutions by leading product vision, strategy, and execution across multiple A2A payment modalities while managing a talented team dedicated to innovation in...
3 weeks ago
Director, Sales - Business Development, Production & Creative
$85K - $125K *
Drive sales and expand partnerships through creative storytelling and production expertise. Collaborate cross-functionally to connect client goals with impactful solutions while managing complex deals...
Yesterday
Director, Strategy and Operations
$130K - $180K *
Lead the charge in strategic operations, bridging cross-functional teams and ensuring alignment on M&A projects. Elevate decision-making efficiency by overseeing planning processes, driving value crea...
1 week ago
Engagement Manager (Account Management)
$80K - $120K *
Optimize client relationships by acting as a strategic lead, ensuring excellence in service delivery while leveraging insights and managing internal teams effectively in a rapidly evolving AI landscap...
Reposted 1 week ago
$190K - $285K *
Champion growth by leading a global portfolio strategy, optimizing products, and collaborating across teams to align with market demands and customer needs while driving profitability in a $500M busin...
5 days ago
$90K - $130K *
Transform client relationships by leading strategic marketing initiatives, managing financial performance, and mentoring teams to deliver innovative solutions while ensuring client satisfaction and gr...
1 week ago
$92K - $123K *
Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...
4 days ago
$123K - $184K *
Take ownership of a dynamic sales role focused on enterprise-level cybersecurity solutions. Drive revenue growth through strategic account management and new business acquisition while engaging with C...
1 week ago
$243K - $350K *
Lead a strategic team shaping Account Management for enterprise accounts, enhancing relationships with key merchants, driving performance, and fostering cross-functional collaboration to achieve long...
2 weeks ago
$160K - $256K *
Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...
1 week ago
Lead Director - Artificial Intelligence Solutions Engineering and Delivery
$144K - $288K *
Empower the development of scalable AI/ML solutions through leadership, architectural innovation, and cross-functional collaboration to enhance enterprise capabilities and deliver exceptional health o...
Reposted yesterday
$70K - $95K *
Inspire agent engagement and drive performance improvement initiatives while enhancing the consumer experience. Collaborate with leadership to create a motivating environment that fosters success and...
2 days ago
Director Supplier Network (Remote)
$100K - $140K *
Lead the charge in optimizing and expanding our global supplier portfolio to enhance margins and improve service levels. Collaborate with cross-functional teams to transform supplier capabilities into...
2 weeks ago
$150K - $180K *
Elevate commerce strategies across major clients, guiding teams to deliver measurable growth. Lead innovation, define best practices, and foster a high-performing culture to achieve extraordinary clie...
Today
Director, Carrier Partnerships
$204K - $276K *
Champion our carrier partnership strategy by managing key relationships and driving execution responsibilities across cross-functional teams, ensuring alignment and progress in high-priority initiativ...
Today
$80K - $120K *
Own territory expansion in LATAM by driving the full sales cycle, building strong customer relationships, and shaping regional strategies. Become a trusted advisor through expertise in security compli...
3 weeks ago
Director, Sales Execution - North (C4 & Bloom Beverage)
$120K - $150K *
Lead the charge in driving sales excellence by managing a dedicated team, fostering customer alignment, and executing impactful national account programs to achieve shared business objectives across r...
3 weeks ago
Manager, Product Management, Member Interaction & Engagement Data
$108K - $180K *
Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...
Reposted 1 week ago
$80K - $120K *
Engage customers by leading the entire lifecycle from onboarding to loyalty. Drive retention through targeted campaigns, data analysis, and exceptional support, influencing strategy and improvements a...
Reposted yesterday
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.