Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$160K - $200K *

Transform global benefits strategy by leading cross-functional teams and advising executives on integrated portfolio management, compliance, and financial sustainability to enhance employee experience...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Business Services

$84K - $114K *

Build your career with a groundbreaking role to design and manage the customer onboarding experience. Elevate the implementation process, establish training frameworks, and create vital content to ens...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$106K - $151K *

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $100K *

Unlock growth potential by driving strategic field marketing initiatives, leveraging data to identify emerging verticals, and crafting programs that engage and convert. Collaborate cross-functionally...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$183K - $275K *

Drive the evolution of our partner technology ecosystem, enhancing partner experiences to accelerate revenue growth. You will define product vision, optimize workflows, and integrate systems, ensuring...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$129K - $203K *

Transform communities by leading global employee engagement and volunteer programs. Drive impactful initiatives that enhance employee participation and foster social responsibility, ensuring alignment...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Shape the future of content strategy by leading enterprise programs that integrate design, AI, and digital transformation to drive measurable impact while ensuring relevancy and governance across all...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Manage client relationships and drive revenue growth through strategic execution of innovative pharmaceutical advertising initiatives while leading cross-functional teams to meet client needs and obje...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$350K - $400K *

Lead the charge in driving enterprise-level sales through strategic vision, fostering relationships with senior executives, and transforming operational insights into actionable growth strategies acro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$98K - $183K *

Join a team that shapes the future of customer success in government by leading strategic relationships, ensuring retention, and cultivating growth through innovative solutions and inspiring leadershi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Empower success by managing key corporate accounts, driving sales growth, and maximizing profits through strategic planning and collaboration. Lead initiatives, analyze data, and engage with stakehold...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$109K - $160K *

Empower your career by identifying and nurturing large enterprise sales opportunities, ensuring customer satisfaction, and strategically driving revenue growth through strong relationships and expert...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Elevate sales excellence by leading the US sales team to drive revenue growth, expand market reach, and cultivate lasting enterprise client relationships through strategic and data-driven initiatives...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$133K - $272K *

Optimize customer lifecycle transformation initiatives and drive strategic growth. Collaborate across multiple functions to build a cohesive framework that supports the scaling of Managed Services Pro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Join a team that's redefining brand identity and creative strategy to captivate customers. As a Senior Director, you will lead brand initiatives, oversee a dynamic team, and shape our narrative across...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$172K - $258K *

Lead and innovate within a dynamic PMO, driving excellence in software product delivery. Collaborate with cross-functional teams to ensure alignment, and continuously improve operational practices for...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$119K - $179K *

Unlock the potential by shaping marketing strategies for financial services. Drive impactful storytelling, create solution narratives, and collaborate with cross-functional teams to accelerate growth...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $180K *

Lead strategic sales initiatives for Cisco Security, Data Center, and AI services, engaging with enterprise customers and partners. Drive opportunity creation, solution alignment, and contract closure...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Take ownership of strategic finance for the GTM organization, providing forecasting, planning, and data-driven insights to optimize revenue growth, enhance decision-making, and support high-impact ini...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Accelerate customer success initiatives by leading onboarding, retention, and growth strategies. Drive the customer journey post-sale, building metrics and playbooks to ensure a thriving B2B SaaS grow...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $145K *

Grow your career with us by managing 15-20 high-value enterprise accounts, driving customer success outcomes, and fostering relationships with executive stakeholders while navigating a dynamic, fast-p...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$183K - $225K *

Pioneer product strategy and leadership in a dynamic startup environment. Drive the roadmap and empower teams to innovate and deliver in a high-stakes, regulated industry, working closely with stakeho...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Play a key role in driving product marketing strategies and thought leadership for B2B segments. Collaborate across teams to craft compelling messaging, enable sales, and leverage insights to elevate...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion a transformative revenue enablement initiative, leveraging AI to enhance sales effectiveness and streamline coaching. Lead a team to integrate innovative tools and data-driven insights across...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.