Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Optimize executive engagement strategies, driving impactful interactions for key users and partners. Collaborate closely with leadership to enhance relationships and support strategic initiatives, ens...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$137K - $229K *

Drive impactful medical device programs by leading cross-functional teams and managing execution from concept to market. Navigate complexity and ensure alignment with regulatory standards to advance h...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$166K - $185K *

Transform the future of insurance by advising and leading AI-driven changes for major US carriers. Oversee strategic initiatives from inception to execution, fostering strong client relationships whil...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $210K *

Transform team dynamics by leading and mentoring Product Managers while engaging in hands-on product development and strategy. Drive impactful communications tools that enhance collaboration and strea...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$127K - $187K *

Join a team that's shaping the communications strategy for frontline workforce engagement, enhancing connections for non-desk employees through innovative storytelling, platform integration, and measu...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$121K - $201K *

Lead the charge in delivering exceptional service solutions by partnering with clients to design comprehensive service offerings that drive value and enhance customer relationships across various sect...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$160K - $210K *

Join a team that's redefining bank payment solutions by leading product vision, strategy, and execution across multiple A2A payment modalities while managing a talented team dedicated to innovation in...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $125K *

Drive sales and expand partnerships through creative storytelling and production expertise. Collaborate cross-functionally to connect client goals with impactful solutions while managing complex deals...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Lead the charge in strategic operations, bridging cross-functional teams and ensuring alignment on M&A projects. Elevate decision-making efficiency by overseeing planning processes, driving value crea...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Optimize client relationships by acting as a strategic lead, ensuring excellence in service delivery while leveraging insights and managing internal teams effectively in a rapidly evolving AI landscap...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$190K - $285K *

Champion growth by leading a global portfolio strategy, optimizing products, and collaborating across teams to align with market demands and customer needs while driving profitability in a $500M busin...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $130K *

Transform client relationships by leading strategic marketing initiatives, managing financial performance, and mentoring teams to deliver innovative solutions while ensuring client satisfaction and gr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$92K - $123K *

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$123K - $184K *

Take ownership of a dynamic sales role focused on enterprise-level cybersecurity solutions. Drive revenue growth through strategic account management and new business acquisition while engaging with C...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$243K - $350K *

Lead a strategic team shaping Account Management for enterprise accounts, enhancing relationships with key merchants, driving performance, and fostering cross-functional collaboration to achieve long...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $256K *

Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $288K *

Empower the development of scalable AI/ML solutions through leadership, architectural innovation, and cross-functional collaboration to enhance enterprise capabilities and deliver exceptional health o...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$70K - $95K *

Inspire agent engagement and drive performance improvement initiatives while enhancing the consumer experience. Collaborate with leadership to create a motivating environment that fosters success and...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $140K *

Lead the charge in optimizing and expanding our global supplier portfolio to enhance margins and improve service levels. Collaborate with cross-functional teams to transform supplier capabilities into...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Elevate commerce strategies across major clients, guiding teams to deliver measurable growth. Lead innovation, define best practices, and foster a high-performing culture to achieve extraordinary clie...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$204K - $276K *

Champion our carrier partnership strategy by managing key relationships and driving execution responsibilities across cross-functional teams, ensuring alignment and progress in high-priority initiativ...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Transportation

$80K - $120K *

Own territory expansion in LATAM by driving the full sales cycle, building strong customer relationships, and shaping regional strategies. Become a trusted advisor through expertise in security compli...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in driving sales excellence by managing a dedicated team, fostering customer alignment, and executing impactful national account programs to achieve shared business objectives across r...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Engage customers by leading the entire lifecycle from onboarding to loyalty. Drive retention through targeted campaigns, data analysis, and exceptional support, influencing strategy and improvements a...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.