Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Engineering Manager - Servicing & Fulfillment
$166K - $193K *
Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...
Reposted 1 week ago
$120K - $145K *
Lead the growth of datacom solutions by building strong teams and partnerships. Develop inventory strategies and execute market initiatives across an 8-state region, driving collaboration and relation...
2 weeks ago
Director, Product Management - EDR
$186K - $302K *
Join a dynamic team to lead product strategy and execution in Endpoint Detection and Response, fostering collaboration across teams to achieve operational success and deliver cutting-edge cybersecurit...
Reposted 1 week ago
$175K - $205K *
Drive strategic leadership in Employee Benefits design, ensuring competitive and compliant offerings that align with organizational goals. Collaborate with HR, Finance, and vendors across multiple reg...
2 weeks ago
Manager, Integrated Account-Based Marketing | Technology, CMT & Travel
$110K - $130K *
Drive targeted ABM strategies across diverse verticals, enhancing engagement and revenue growth through personalized, data-driven marketing programs. Collaborate with sales and industry leaders to opt...
Yesterday
Specialty Care Patient Engagement Go-To-Market Excellence Director
$176K - $294K *
Optimize patient engagement strategies by aligning market processes with patient needs, ensuring that go-to-market execution is efficient and compliant while enhancing patient support across diverse s...
Reposted 3 days ago
Director of Customer Solutions Engineering
$150K - $180K *
Lead customer technical requirements transformation into engineering solutions. Ensure effective execution across engineering services, enhance processes, and drive continuous improvement to exceed cu...
2 weeks ago
$125K - $150K *
Shape strategic partnerships by owning enterprise account growth, fostering executive relationships, and leading cross-functional teams to drive market expansion while consistently achieving and forec...
Reposted 2 days ago
Director, Product Management - Secret Server/Vault
$150K - $180K *
Lead product strategy for cloud-native vault solutions, driving effective secrets management and session control. Collaborate with cross-functional teams to enhance security offerings while ensuring h...
Reposted 1 week ago
Director, Account Management, Corporate
$167K - $193K *
Drive customer success by leading a team of Account Managers to exceed retention targets and foster growth opportunities. Collaborate closely with stakeholders to ensure client value and improve produ...
1 week ago
$185K - $215K *
Drive digital experience strategy to enhance customer engagement and boost business outcomes. Lead multidisciplinary teams, optimize customer journeys, and implement innovative solutions across variou...
1 week ago
Director of Customer Success, DSO
$120K - $150K *
Pioneer customer success as you lead a dedicated team to maximize retention, drive customer engagement, and tailor strategies for SMB dental practices while collaborating cross-functionally to achieve...
Reposted 1 week ago
Strategic Technical Project Manager
$150K - $160K *
Empower large-scale customer projects by leading multi-workstream implementations. As a key facilitator, you will align stakeholders, manage risks, and ensure solutions meet success criteria within ag...
Reposted 1 week ago
Sr. Director, Product Marketing - Cresta Agents
$220K - $260K *
Engage in defining and driving go-to-market strategies for AI solutions. Collaborate cross-functionally to enhance product positioning, launch new initiatives, and leverage market insights to reinforc...
Reposted 1 week ago
Director, Client Sales & Insights
$102K - $140K *
Engage with clients to align data-driven insights with business goals, driving measurable outcomes. Collaborate cross-functionally to translate complex challenges into actionable strategies while mana...
1 week ago
$129K - $193K *
Innovate exceptional customer experiences by managing complex global deployments, leveraging expertise in HCM, Payroll, and Financial solutions while enhancing methodologies through effective stakehol...
5 days ago
$150K - $180K *
Join a dynamic team as you drive business growth in the West Region by leveraging relationships, implementing innovative strategies, and delivering exceptional consultative services to clients and bro...
3 weeks ago
Senior Manager, Customer Success
$110K - $130K *
Join a dynamic team focused on leading Customer Success Managers to enhance client outcomes, drive team performance, and foster a culture of accountability, ensuring optimal customer health and minimi...
2 weeks ago
$150K - $180K *
Empower enterprise clients by leading strategic account engagement, driving AI adoption, and ensuring long-term customer success. Collaborate with cross-functional teams to deliver exceptional service...
2 days ago
Senior Director Product Management
$191K - $230K *
Drive product vision and strategy while leading a high-performing team to deliver innovative consumer engagement solutions in healthcare. Collaborate cross-functionally, overseeing the entire product...
5 days ago
Director, Business Development
$125K - $150K *
Drive strategic growth by leading a high-performing team, identifying opportunities, and fostering customer relationships to create a value-driven, competitive advantage in targeted industry segments...
2 weeks ago
Engagement Delivery Manager / Senior Manager - Slack
$117K - $216K *
Empower Enterprise customers through strategic program delivery, ensuring successful engagement and adoption of the Slack platform, leveraging innovative AI solutions and emphasizing collaborative exe...
4 days ago
Enterprise Customer Success Manager
$98K - $127K *
Join a team that engages with top customers, transforming their operations through customized solutions and deep partnership while collaborating cross-functionally in a hyper-growth environment, impac...
Reposted yesterday
Enterprise Customer Success Manager
$97K - $131K *
Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...
Reposted 3 days ago
Enterprise Customer Success Manager
$97K - $148K *
Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...
Reposted 3 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.