Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$166K - $193K *

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the growth of datacom solutions by building strong teams and partnerships. Develop inventory strategies and execute market initiatives across an 8-state region, driving collaboration and relation...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$186K - $302K *

Join a dynamic team to lead product strategy and execution in Endpoint Detection and Response, fostering collaboration across teams to achieve operational success and deliver cutting-edge cybersecurit...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $205K *

Drive strategic leadership in Employee Benefits design, ensuring competitive and compliant offerings that align with organizational goals. Collaborate with HR, Finance, and vendors across multiple reg...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive targeted ABM strategies across diverse verticals, enhancing engagement and revenue growth through personalized, data-driven marketing programs. Collaborate with sales and industry leaders to opt...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$176K - $294K *

Optimize patient engagement strategies by aligning market processes with patient needs, ensuring that go-to-market execution is efficient and compliant while enhancing patient support across diverse s...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead customer technical requirements transformation into engineering solutions. Ensure effective execution across engineering services, enhance processes, and drive continuous improvement to exceed cu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Shape strategic partnerships by owning enterprise account growth, fostering executive relationships, and leading cross-functional teams to drive market expansion while consistently achieving and forec...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Lead product strategy for cloud-native vault solutions, driving effective secrets management and session control. Collaborate with cross-functional teams to enhance security offerings while ensuring h...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$167K - $193K *

Drive customer success by leading a team of Account Managers to exceed retention targets and foster growth opportunities. Collaborate closely with stakeholders to ensure client value and improve produ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$185K - $215K *

Drive digital experience strategy to enhance customer engagement and boost business outcomes. Lead multidisciplinary teams, optimize customer journeys, and implement innovative solutions across variou...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $150K *

Pioneer customer success as you lead a dedicated team to maximize retention, drive customer engagement, and tailor strategies for SMB dental practices while collaborating cross-functionally to achieve...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $160K *

Empower large-scale customer projects by leading multi-workstream implementations. As a key facilitator, you will align stakeholders, manage risks, and ensure solutions meet success criteria within ag...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $260K *

Engage in defining and driving go-to-market strategies for AI solutions. Collaborate cross-functionally to enhance product positioning, launch new initiatives, and leverage market insights to reinforc...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$102K - $140K *

Engage with clients to align data-driven insights with business goals, driving measurable outcomes. Collaborate cross-functionally to translate complex challenges into actionable strategies while mana...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$129K - $193K *

Innovate exceptional customer experiences by managing complex global deployments, leveraging expertise in HCM, Payroll, and Financial solutions while enhancing methodologies through effective stakehol...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Join a dynamic team as you drive business growth in the West Region by leveraging relationships, implementing innovative strategies, and delivering exceptional consultative services to clients and bro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a dynamic team focused on leading Customer Success Managers to enhance client outcomes, drive team performance, and foster a culture of accountability, ensuring optimal customer health and minimi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Empower enterprise clients by leading strategic account engagement, driving AI adoption, and ensuring long-term customer success. Collaborate with cross-functional teams to deliver exceptional service...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$191K - $230K *

Drive product vision and strategy while leading a high-performing team to deliver innovative consumer engagement solutions in healthcare. Collaborate cross-functionally, overseeing the entire product...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Healthcare

$125K - $150K *

Drive strategic growth by leading a high-performing team, identifying opportunities, and fostering customer relationships to create a value-driven, competitive advantage in targeted industry segments...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$117K - $216K *

Empower Enterprise customers through strategic program delivery, ensuring successful engagement and adoption of the Slack platform, leveraging innovative AI solutions and emphasizing collaborative exe...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$98K - $127K *

Join a team that engages with top customers, transforming their operations through customized solutions and deep partnership while collaborating cross-functionally in a hyper-growth environment, impac...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $131K *

Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.