Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Fastpath Growth Marketing
$150K - $180K *
Develop and own growth marketing strategies that drive pipeline and revenue for Fastpath, leading a dedicated team to execute multi-channel campaigns and transform commercial goals into actionable pla...
4 days ago
$120K - $150K *
Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...
2 weeks ago
$125K - $150K *
Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...
1 month ago
$138K - $222K *
Drive growth by owning strategic CX accounts and leveraging AI-enabled solutions. Collaborate with stakeholders to enhance customer engagement and retention across diverse channels, while shaping acco...
1 week ago
Director, Clinician Engagement
$200K - $245K *
Champion clinician engagement to enhance relationships, trust, and data quality. Oversee strategic partnerships and drive insights from clinician perspectives to shape organization-wide initiatives an...
1 week ago
Director of Customer Experience
$110K - $130K *
Lead the charge in enhancing customer experience by overseeing implementations, driving product adoption, and managing strategic relationships. Collaborate with cross-functional teams to ensure a seam...
5 days ago
$125K - $150K *
Lead the charge in driving client success and growth by managing strategic accounts, delivering innovative solutions, and influencing industry strategy through collaboration and expertise, ensuring al...
Reposted 1 week ago
$140K - $160K *
Empower client success by leading TPA account management efforts, driving satisfaction, retention, and strategic initiatives to elevate financial performance and operational alignment across teams and...
Reposted 1 week ago
$150K - $180K *
Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...
Reposted 2 days ago
Senior Director Services Excellence
$195K - $325K *
Elevate and institutionalize a global Services Excellence organization; define operating models, governance frameworks, and performance metrics to drive scalability, profitability, and exceptional cus...
5 days ago
$110K - $130K *
Help us drive success in the biopharma sector by overseeing customer portfolio management, building strategic relationships, and ensuring maximum value from our AI-guided protein discovery platform ac...
Reposted 1 month ago
Director, Commercial Enablement
$155K - $185K *
Unlock your potential as you design and operationalize strategic processes for commercial success, guiding sales and account management teams to enhance skills and boost effectiveness in a dynamic B2B...
3 days ago
Senior Director, Workforce Transformation
$225K - $270K *
Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...
1 week ago
Director, Customer Success (Gracenote Division)
$150K - $180K *
Elevate your career by guiding a high-performing team to foster strategic growth and client success. Drive product adoption and maximize revenue retention while developing long-term account plans for...
5 days ago
Sr. Director of Customer Operations
$150K - $180K *
Elevate your career by leading customer operations across North America. Drive strategy, enhance service delivery, and foster high-performing teams while leveraging data and AI to improve customer out...
2 days ago
$170K - $220K *
Transform the brand's creative vision and deliver exceptional design across all channels. Lead an in-house team while overseeing external vendors, ensuring high-quality output that aligns with marketi...
1 week ago
Director, Delivery (Engineering)
$138K - $160K *
Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...
3 weeks ago
Senior Director - Encounters Technology Operations
$150K - $218K *
Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...
3 weeks ago
Senior Director, Customer Innovation
$210K - $285K *
Elevate global technical sales strategy and execution by leading specialized teams that drive revenue and innovation. Transform organizations into a cohesive, scalable force that enhances client engag...
1 week ago
Associate Director, Client & Delivery Excellence
$110K - $130K *
Shape the future of client experiences by driving excellence in service delivery, cultivating strong relationships, and leading strategic initiatives that exceed client expectations and optimize progr...
1 week ago
Director, Marketing Process & Technology
$200K - $352K *
Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...
2 days ago
Director of Product & Delivery Management
$180K - $205K *
Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...
Reposted 1 week ago
$150K - $180K *
Champion enterprise-scale delivery by leading vulnerability management initiatives, driving program strategy, and fostering client relationships to achieve measurable risk reduction across diverse tec...
Yesterday
$150K - $180K *
Shape the future of enterprise-scale cybersecurity by leading vulnerability management initiatives. Drive program strategy, enhance client relationships, and mentor teams to achieve measurable risk re...
Yesterday
$180K - $200K *
Lead the charge in driving growth marketing strategies across segments, crafting integrated campaigns and events. Ensure alignment with business goals while managing a talented multidisciplinary team...
Reposted 1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.