Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Strategic Customer Engagement Director
$130K - $180K *
Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...
1 week ago
Director, Customer Engineering
$180K - $225K *
Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...
3 weeks ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
Reposted 3 weeks ago
$120K - $160K *
Drive customer adoption and expansion through strategic marketing initiatives, leading a talented team to enhance engagement, establish executive programs, and utilize data-driven insights to foster g...
Today
Director, Technical Experience
$130K - $180K *
Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...
3 weeks ago
$130K - $180K *
Elevate client relationships in the Life & Annuities sector by leveraging AI and data solutions to drive growth, value, and satisfaction. Partner to deliver strategic insights and innovative solutions...
2 weeks ago
Senior Director, Customer Marketing, Customer Advocacy, & Community
$275K - $325K *
Lead the charge in building and executing a comprehensive customer marketing program, encompassing advocacy, community, and lifecycle efforts that directly influence revenue growth and customer retent...
Yesterday
Director, Client Success - Microsoft
$130K - $180K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
4 weeks ago
$300K - $420K *
Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...
1 week ago
Director, Audience & Ad Solutions GTM
$156K - $231K *
Optimize the go-to-market strategies for innovative ad products, enhance advertiser engagement, and drive measurable outcomes through verticalized solutions. Collaborate across teams to shape product...
Today
Senior Director Client Services
$130K - $180K *
Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...
2 weeks ago
Director, Customer & Consumer Insights
$150K - $170K *
Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...
Reposted 3 days ago
Director, Product - Data & Insights
$185K - $215K *
Unlock potential by leading data strategy for product development and customer experience. Oversee a talented team, ensuring data integrity and driving strategic insights across functions to bolster d...
Reposted 2 weeks ago
Director - Client Growth Partner (Retail & CPG)
$120K - $180K *
Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...
3 weeks ago
Sr Director of Customer Engagement and Delivery
$190K - $230K *
Lead transformative customer engagement and delivery processes, ensuring high-quality outcomes and robust governance for complex IT programs. Cultivate strong customer relationships to drive satisfact...
3 days ago
Sr Director of Customer Engagement and Delivery
$190K - $230K *
Advance your career by leading customer engagement and delivery processes, ensuring quality assurance across all program tasks while nurturing relationships with stakeholders to drive success and comp...
2 weeks ago
Director, Product Management - Content Lifecycle
$150K - $180K *
Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...
1 week ago
$209K - $290K *
Elevate the analytics agenda by leading a high-performing team to drive strategic insights across Marketing, Sales, and Finance, influencing key business decisions and fostering a culture of data-driv...
Today
$120K - $160K *
Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...
2 days ago
$220K - $240K *
Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...
2 weeks ago
Senior Manager, Customer Marketing
$100K - $130K *
Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...
4 weeks ago
Director, Customer Experience Strategy
$168K - $285K *
Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...
Today
Director of Product & Delivery Management
$180K - $210K *
Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...
Today
$174K - $262K *
Lead the charge in transforming sales strategy to drive global revenue growth, operational excellence, and cross-functional alignment. Inspire a high-performing team while innovating processes and str...
Reposted 5 days ago
$171K - $256K *
Join a team that's driving customer success through strategic account management, innovative solutions, and cross-functional collaboration to enhance satisfaction and profitability across diverse cust...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.