Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Develop and own growth marketing strategies that drive pipeline and revenue for Fastpath, leading a dedicated team to execute multi-channel campaigns and transform commercial goals into actionable pla...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $222K *

Drive growth by owning strategic CX accounts and leveraging AI-enabled solutions. Collaborate with stakeholders to enhance customer engagement and retention across diverse channels, while shaping acco...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $245K *

Champion clinician engagement to enhance relationships, trust, and data quality. Oversee strategic partnerships and drive insights from clinician perspectives to shape organization-wide initiatives an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in enhancing customer experience by overseeing implementations, driving product adoption, and managing strategic relationships. Collaborate with cross-functional teams to ensure a seam...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Lead the charge in driving client success and growth by managing strategic accounts, delivering innovative solutions, and influencing industry strategy through collaboration and expertise, ensuring al...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$140K - $160K *

Empower client success by leading TPA account management efforts, driving satisfaction, retention, and strategic initiatives to elevate financial performance and operational alignment across teams and...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$195K - $325K *

Elevate and institutionalize a global Services Excellence organization; define operating models, governance frameworks, and performance metrics to drive scalability, profitability, and exceptional cus...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Help us drive success in the biopharma sector by overseeing customer portfolio management, building strategic relationships, and ensuring maximum value from our AI-guided protein discovery platform ac...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$155K - $185K *

Unlock your potential as you design and operationalize strategic processes for commercial success, guiding sales and account management teams to enhance skills and boost effectiveness in a dynamic B2B...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$225K - $270K *

Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Elevate your career by guiding a high-performing team to foster strategic growth and client success. Drive product adoption and maximize revenue retention while developing long-term account plans for...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Elevate your career by leading customer operations across North America. Drive strategy, enhance service delivery, and foster high-performing teams while leveraging data and AI to improve customer out...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $220K *

Transform the brand's creative vision and deliver exceptional design across all channels. Lead an in-house team while overseeing external vendors, ensuring high-quality output that aligns with marketi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $160K *

Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $218K *

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$210K - $285K *

Elevate global technical sales strategy and execution by leading specialized teams that drive revenue and innovation. Transform organizations into a cohesive, scalable force that enhances client engag...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of client experiences by driving excellence in service delivery, cultivating strong relationships, and leading strategic initiatives that exceed client expectations and optimize progr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $352K *

Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$180K - $205K *

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Champion enterprise-scale delivery by leading vulnerability management initiatives, driving program strategy, and fostering client relationships to achieve measurable risk reduction across diverse tec...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Shape the future of enterprise-scale cybersecurity by leading vulnerability management initiatives. Drive program strategy, enhance client relationships, and mentor teams to achieve measurable risk re...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $200K *

Lead the charge in driving growth marketing strategies across segments, crafting integrated campaigns and events. Ensure alignment with business goals while managing a talented multidisciplinary team...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.