Director, Customer Engagement Jobs in New Brunswick, NJ

Support cross-functional teams to implement AI-driven healthcare solutions, driving project success and ensuring post-implementation ROI. You'll tackle challenges in customer engagement and enhance th...

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Join a transformative leadership role to shape and operationalize a customer trust strategy that enhances data protection and regulatory compliance, while partnering with diverse teams to strengthen c...

Drive data-driven insights for cross-functional teams, transforming complex analytics into strategic narratives that enhance customer service leadership's decision-making capabilities while maintainin...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

Drive strategic engagement as you lead omnichannel planning for key clients. Shape content and cultivate audience insights while mentoring junior talent, transforming data into impactful narratives th...

Lead the charge in omnichannel engagement strategy, crafting audience-driven narratives and strategies. Collaborate cross-functionally to enhance client connections, drive impactful communications, an...

Drive growth by owning strategic CX accounts and leveraging AI-enabled solutions. Collaborate with stakeholders to enhance customer engagement and retention across diverse channels, while shaping acco...

Join a team that's driving the Service Engagement function, leading complex bid processes, and ensuring success through strong collaboration between Sales and delivery. Shape key opportunities and enh...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

Lead the charge in transforming customer success strategies across multiple teams, driving growth and strong client relationships. Shape the future of our department by fostering team development and...

Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...

Optimize client relationships and operational excellence while leading strategic initiatives for a diverse banking account. Drive performance across multiple locations and ensure continuous improvemen...

Drive the customer care product vision and strategy, leading a team of product managers to enhance AI support, optimize contact center platforms, and improve user experiences across multiple business...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Join us to drive strategic customer programs in semiconductor product management, leading cross-functional teams to ensure timely delivery and execution of technical commitments while maintaining stro...

Drive customer program success by leading strategic initiatives across multiple functions, ensuring timely delivery of technical and operational commitments. Build partnerships with stakeholders to en...

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

Pioneer transformative customer experiences as you lead implementations and drive engagement across our product portfolio, ensuring swift onboarding and ongoing success for clients in a dynamic, hands...

Drive significant account growth by establishing strategic partnerships, engaging C-suite executives, and leveraging AI expertise to expand services and achieve targeted revenue goals within key accou...

Empower client success by leading TPA account management efforts, driving satisfaction, retention, and strategic initiatives to elevate financial performance and operational alignment across teams and...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...