Director, Customer Engagement Jobs in Boston, MA

Accelerate customer experience transformation by leading global insights initiatives. Drive actionable recommendations from data analysis, ensuring a seamless journey across all touchpoints while coll...

Join a team that's dedicated to enhancing community outreach and referral development in senior living. Drive engagement through relationship building, public education, and strategic marketing initia...

Shape the future of cybersecurity by designing secure architectures and leading initiatives to protect systems and infrastructure. Drive improvements in security posture while collaborating with teams...

Champion compliance excellence by leading cross-functional teams to navigate regulatory landscapes, ensuring strategic alignment and effective execution of Risk, Regulatory, and Compliance initiatives...

Join a dynamic team to drive product strategy and delivery, ensuring alignment across business functions and measurable outcomes. Lead cross-functional collaboration while balancing strategic vision w...

Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...

Lead and champion complex scientific customer programs, ensuring operational excellence and fostering strong relationships while coordinating diverse teams for successful delivery and growth...

Drive change management initiatives that enhance employee engagement and operational efficiency. Collaborate across teams to ensure successful adoption of technology and policy changes, while providin...

Oversee the infrastructure services strategy, ensuring performance, security, and alignment with business goals while leading a high-performing team to drive innovation and efficiency in operations...

Champion global physical security and resiliency initiatives by providing strategic leadership to enhance safety for employees and assets while driving compliance across all company operations and thi...

Strategize the future of Transmission Engineering by leading a dynamic team, enhancing operational efficiency, and expanding client relationships while ensuring compliance with industry standards and...

Join a team that's redefining business strategy by crafting innovative, industry-specific solutions for enterprise clients. Drive transformation and deliver exceptional value through collaboration and...

Lead the execution of complex client programs, ensuring timely delivery and budget adherence. Collaborate with cross-functional teams to drive accountability and clarity, while proactively managing ri...

Transform financial planning and analysis to drive strategic decisions and operational success. Lead budgeting, forecasting, and cash flow management while mentoring a high-performing team in a dynami...

Play a key role in enhancing customer engagement as a vital advocate in our Customer Success Team. Leverage your expertise in Healthcare and SaaS solutions to drive user satisfaction and strategic gro...

Drive product strategy and outcomes in a senior role, focusing on educational equity and data-driven impact. Collaborate with cross-functional teams to shape product direction, prioritize initiatives...

Drive customer success by optimizing technical adoption of the AIOps platform, ensuring enterprise clients achieve measurable outcomes through strategic partnerships and expert guidance in incident ma...

Unlock potential by leading global integrated campaigns that drive pipeline and revenue. As a player-coach, you'll manage a high-performing team while executing multi-channel strategies that align wit...

Transform security operations by leading a dynamic Product Security team. Drive risk-based strategies, empower engineering teams, and enhance security posture through automation and collaboration. Sha...

Shape the future of AI Services by owning product strategy and execution. Collaborate with engineering teams to define agentic capabilities, drive tool strategies, and establish AI quality standards t...

Transform sales training and enablement by developing innovative strategies and AI tools to enhance agent performance, optimize customer interactions, and drive measurable improvements across direct-t...

Lead the charge in overseeing strategic AI initiatives, ensuring effective execution, governance, and stakeholder collaboration across a global portfolio of AI programs and vendor relationships...

Lead the charge in transforming digital experiences by driving execution across a complex technology portfolio, collaborating with cross-functional teams, and leveraging technical expertise to enhance...

Lead the evolution of our CMS and AI web strategy, driving product vision and execution for public sector clients. Collaborate with cross-functional teams to deliver innovative, customer-focused solut...

Unlock client growth opportunities through strategic relationships, driving value in a fast-paced B2B sales environment. Collaborate with C-Level Executives across diverse sectors to ensure client sat...