Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$75K - $95K *

Develop engineering solutions for diverse projects, ensuring quality and compliance. Lead field evaluations, design preparation, and project management while collaborating with clients and teams for e...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Advance your engineering career by managing diverse projects, ensuring compliance and quality across various sectors while collaborating with clients and teams to deliver effective solutions and repor...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $100K *

Innovate by providing geotechnical engineering services across diverse projects and sectors. Lead field investigations, conduct analyses, and deliver recommendations while ensuring compliance and qual...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $120K *

Lead the charge in structural engineering projects, enhancing design execution, fostering client relationships, and mentoring while advancing technical and leadership skills for long-term career growt...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $165K *

Lead the charge in enhancing welding processes and materials engineering to ensure top-tier quality and consistency while providing critical support and collaboration across engineering, operations, a...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$119K - $222K *

Accelerate progress at the forefront of engineering innovation, leading complex projects, developing estimates, and mentoring talent. Embrace the challenge of ensuring quality services and solutions i...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Unlock potential by driving process improvements in investment casting, ensuring high yield and cost-effectiveness while meeting quality standards. Collaborate effectively within a cross-functional te...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Champion engineering integrity in process management, ensuring adherence to materials standards for landing gear. Collaborate cross-functionally to support design, manufacturing, and operational proto...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Join a team that's driving innovation in water infrastructure projects. Support and lead the design of municipal water and wastewater systems while fostering client relationships and collaborating wit...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $105K *

Drive the design and development of electrical systems for automation platforms, ensuring compliance and support during integration, testing, and product development. Collaborate cross-functionally to...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Drive the design and implementation of advanced power systems for critical mineral infrastructure, impacting the global energy transition while leading projects through their full lifecycle from conce...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$104K *

Optimize structural integrity and compliance for diverse construction projects, ensuring adherence to Florida building codes. Collaborate with architects and contractors, providing expert guidance thr...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Join a dynamic engineering team to design and develop cutting-edge mechanical products across diverse industries, from concept to production, leveraging advanced tools like SolidWorks and collaboratin...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $125K *

Champion production excellence by leading engineering initiatives for grooving and milling operations in CMP polishing pad manufacturing, driving safety and efficiency improvements while supporting pr...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Collaborate with design teams to ensure project success by developing documentation, conducting inspections, and analyzing test data. Engage in integrated operations and configuration control while fo...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $97K *

Innovate cutting-edge semiconductor maintenance by applying technical expertise to diagnose, repair, and optimize Ion Implanters and RF Plasma Systems, ensuring peak operational efficiency within a co...

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$124K - $171K *

Transform complex mechanical challenges into innovative solutions as you design, develop, and oversee engineering processes, ensuring adherence to industry standards while leading projects and coordin...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $165K *

Shape innovative mechanical designs with your engineering expertise, managing multifaceted tasks and ensuring compliance across projects. Collaborate with teams to deliver high-quality documentation a...

Vancouver, BCIn-Person

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $136K *

Join a team that's dedicated to solving complex mechanical challenges through innovative engineering solutions. Take ownership of designing, developing, and implementing mechanical systems that enhanc...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Tackle the challenges in aerospace manufacturing by developing efficient machining processes and improving product quality. Collaborate with teams to enhance production flow and ensure timely delivery...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Join a dynamic team to uphold safety and deliver technical excellence in metallurgical practices, ensuring correct order entry and providing vital support throughout the production process, enhancing...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Develop solutions by collaborating on short-range mine plans and optimizing production targets while ensuring adherence to safety standards. Provide essential support for drilling, blasting, and data...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $110K *

Partner with us to engage in diverse engineering tasks, collaborating on gas transmission and natural gas pipeline projects. Provide technical guidance while working with experienced teams to deliver...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

Transform engineering processes by leading pipeline projects, collaborating with senior engineers and managing multidisciplinary teams to drive quality and innovation in the gas transmission industry...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

Deliver innovative engineering solutions for gas transmission projects while collaborating with various teams. Lead design efforts, ensure quality control, and apply technical expertise, all in a remo...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.