Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$95K - $116K *

Unlock quality assurance excellence by overseeing validation activities and participating in design teams to ensure compliance, risk management, and process improvements across industrial processes an...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $100K *

Fishbeck is seeking a Water/Wastewater Process Engineer/Project Manager to manage projects from concept through construction while coordinating with various design disciplines. The role involves clien...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$100K - $130K *

Advance technical leadership and mentoring in design engineering, overseeing project feasibility and execution while managing and developing engineering talent to achieve program objectives effectivel...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$150K - $250K *

Elevate your career by managing dam engineering projects, ensuring safety and compliance while driving innovation in design and evaluation. Join a dynamic team committed to excellence in dam safety ac...

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $250K *

Unlock potential in dam safety engineering by overseeing complex projects, ensuring adherence to regulations, and mentoring junior staff while fostering client relationships and driving innovative sol...

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$93K - $116K *

Drive manufacturing excellence by enhancing processes and implementing LEAN principles while collaborating across teams to elevate product quality and efficiency in diverse production environments...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Join a dynamic engineering team as you design and innovate mechanical solutions for flotation equipment, managing multiple projects to ensure compliance and performance while collaborating cross-funct...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Develop innovative mechanical solutions for flotation equipment while managing multiple projects, ensuring design integrity, collaboration with cross-functional teams, and delivering results within bu...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Reimagine manufacturing by designing innovative equipment to enhance production processes. Lead projects from conception to implementation, collaborating closely with teams to improve reliability and...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$106K - $152K *

Champion the design and execution of complex civil engineering projects, ensuring compliance with standards and fostering collaboration across multidisciplinary teams to deliver innovative, high-quali...

Toronto, ONIn-Person

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$70K - $95K *

Join a dynamic team to design and integrate advanced aerospace and maritime systems, ensuring operational excellence through innovative mechanical engineering solutions tailored for diverse environmen...

Reposted yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $125K *

Join a team that fosters growth and innovation as a Civil Design Engineer. Contribute to diverse infrastructure projects, utilizing your design skills while collaborating with experts to deliver high...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $120K *

Join a dynamic team to oversee construction projects, ensuring timely delivery and adherence to budget and standards. Leverage your extensive experience to coordinate project controls, scheduling, and...

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Transform workplace safety through compliance coaching, audits, and training. Collaborate across teams to enhance health initiatives, mitigate risks, and foster a culture of safety, ensuring alignment...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $180K *

Elevate mechanical engineering excellence by driving the design and production of innovative cooling solutions for groundbreaking quantum computing technology, collaborating closely with a multidiscip...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $125K *

Help us design and develop cutting-edge electronic systems for lasers and sensors. Join our engineering team to create innovative solutions, troubleshoot hardware issues, and ensure project success th...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Manage engineering projects by coordinating activities, supporting fabrication, and collaborating with cross-functional teams to achieve critical milestones and ensure quality outcomes in a fast-paced...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $100K *

Champion safety excellence by developing and implementing safety policies, conducting inspections, and ensuring compliance with regulations while fostering a culture of safety training and awareness a...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$118K - $180K *

Unlock your potential as a structural lead, driving innovative engineering solutions for industrial projects. Guide teams in structural design, conduct analyses, and oversee upgrades, while leveraging...

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$118K - $180K *

Lead structural design projects while mentoring junior engineers. Engage in complex analyses for industrial plants, ensuring compliance with industry standards and producing cost-effective solutions...

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$70K - $95K *

Transform your career by ensuring project safety and efficiency. Collaborate with diverse teams to manage field production, subcontractor relations, and compliance, while gaining valuable experience i...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $120K *

Join our dynamic team to lead challenging geotechnical projects, providing expert engineering solutions and ensuring quality standards across diverse sectors while mentoring junior staff and enhancing...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Shape the future of infrastructure by leading geotechnical projects. Utilize your expertise to drive investigations, analysis, and design while mentoring teams and fostering client relationships in th...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$90K - $120K *

Join a team that's shaping the future of geotechnical engineering by leading innovative projects for diverse clients, mentoring junior engineers, and driving safety and quality in field investigations...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $95K *

Manage and optimize waterworks and treatment plant projects, leading a skilled team to ensure project success through effective planning, documentation management, and problem-solving on-site challeng...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.