Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$95K - $115K *

Drive your career by mastering composite manufacturing processes, optimizing production tooling, and collaborating with engineering teams to push automation limits in a fast-paced environment focused...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$99K - $149K *

Optimize quality assurance processes by driving compliance and improvement initiatives through monitoring, documentation, and collaboration across teams to meet industry standards and customer expecta...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $145K *

Take ownership of end-to-end design and validation of cable magnet hardware, ensuring project milestones are met. Collaborate with cross-functional teams to resolve production issues and maintain docu...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $150K *

Shape the future of community infrastructure by leading a dynamic commercial development practice, fostering innovation, and driving strategic client interactions to enhance project outcomes and busin...

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $140K *

Advance innovative civil engineering solutions by leading a talented team in the design and execution of diverse projects, ensuring quality and collaboration from concept through completion in a fast...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Transform national security solutions as a Principal R&D Solutions Engineer. Lead innovative technical development, guide a growing team, and establish engineering standards for complex USG missions...

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$85K - $100K *

Advance your engineering career by managing transportation projects, performing structural analysis and calculations, and collaborating with agencies to deliver innovative design solutions...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$86K - $100K *

Unlock potential by leading diverse land development projects from design to construction, fostering collaboration, and driving innovation to solve engineering challenges in a fast-paced environment...

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$86K - $100K *

Join a team that's revolutionizing land development through innovative engineering solutions, collaborating with diverse professionals to turn visionary projects into reality from initial concept to f...

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$86K *

Take ownership of complex civil engineering challenges in land development. Collaborate across teams and with clients, driving projects from initial concept through to successful construction within d...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$86K *

Empower your career with a dynamic role focused on civil engineering design and project coordination for diverse land development initiatives, collaborating with multidisciplinary teams to deliver imp...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$88K - $105K *

Contribute to HVAC design solutions for diverse government and commercial projects. Leverage your mechanical engineering expertise to independently handle varied project scopes, ensuring quality and b...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$88K - $105K *

Lead the charge in designing mechanical systems for complex HVAC projects. Oversee project budgets and collaborate with various stakeholders to ensure high-quality, code-compliant designs that enhance...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Join a team that's building innovative, AI-powered products that users love. Collaborate across design, product, and engineering to deliver high-quality experiences rapidly, while engaging directly wi...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K - $157K *

Lead the charge in optimizing critical utility systems through strategic reliability engineering and team leadership, ensuring safe, efficient, and compliant operations while driving continuous improv...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $95K *

Join a team that's shaping mechanical design excellence by leading innovative projects and mentoring junior engineers, while ensuring compliance with modern codes and high-quality standards...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform product development in electrical connections through mechanical engineering expertise, leading innovative solutions and cross-functional collaboration to enhance global competitiveness and...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$116K - $146K *

Lead the charge in engineering oversight for AP1000 Module Fabrication, driving support for structural modules across international plants while enhancing collaboration with teams and external partner...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engage with project teams in designing land development plans, producing stormwater reports, and constructing erosion control measures while supporting compliance reviews and expanding skills in civil...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $95K *

Join a team that's pioneering innovative mechanical designs, driving projects from concept to completion while leading junior engineers and ensuring compliance with codes and quality standards...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Champion operational excellence by leading process improvements, optimizing manufacturing practices, and ensuring compliance with safety and quality standards. Drive collaboration across teams to enha...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Lead the charge in optimizing manufacturing processes and driving quality improvements. Collaborate across teams to innovate tooling and methods while ensuring compliance with industry standards to su...

Woodbridge, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$81K - $130K *

Unlock your potential in civil engineering design, collaborating on transportation and site development projects. Join a supportive team with a commitment to community while advancing your career in a...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$88K - $115K *

Elevate your career by leading cutting-edge additive manufacturing R&D efforts. Collaborate across disciplines, engage with industry partners, and manage projects that innovate and drive results withi...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock potential by leading diverse structural engineering projects, collaborating with architects, and mentoring junior engineers while ensuring code compliance and quality deliverables in a dynamic...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.