Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$85K - $100K *

Drive engineering excellence by delivering innovative consulting services across diverse projects, ensuring compliance with standards and fostering quality improvements while mentoring junior engineer...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Deliver engineering and consulting services across diverse projects, ensuring compliance, quality control, and effective client communication while managing multiple project phases with moderate compl...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Join a team that's dedicated to providing exceptional geotechnical engineering services across diverse projects. Lead field investigations, analyze data, and ensure compliance while collaborating with...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Advance your career with a leading role in geotechnical engineering, managing project phases, ensuring quality standards, and providing expert consulting across various sectors. Collaborate with clien...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Drive your career as a Principal Mechanical Engineer, guiding the Piping & Pressure Systems practice. Leverage your extensive power industry expertise to mentor engineers, ensure code compliance, and...

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$120K - $150K *

Lead impactful civil engineering projects from concept to construction. Collaborate with stakeholders and ensure compliance with local regulations while designing site and utility systems for diverse...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Develop engineering solutions for diverse projects, leading investigations, analyses, and quality control processes while collaborating with clients and project teams to ensure compliance and successf...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $100K *

Lead the charge in ensuring product quality by developing and maintaining the Quality Management System (AS 9100), collaborating with teams to enhance quality processes and standards, and addressing c...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $140K *

Lead the charge in developing innovative machinery and equipment, overseeing project management, and driving process improvements. Collaborate with cross-functional teams to enhance product designs an...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Lead innovative mechanical design for modular infrastructure, guiding projects from concept through execution in HVAC, piping, and controls for diverse sectors. Collaborate with multi-discipline teams...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$105K - $125K *

Advance your career by supporting project initiatives, coordinating with diverse teams, and ensuring excellence in construction management for commercial and educational facilities. Your expertise pla...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $100K *

Support project teams by managing documentation and overseeing trades, ensuring adherence to project goals. Collaborate on scheduling, procurement, and more to drive successful project completion in t...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Provide engineering expertise to optimize manufacturing processes and enhance product quality. Collaborate with cross-functional teams to implement new processes, establish standards, and support prod...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$79K - $195K *

Unlock new potential as you develop innovative materials for energy and defense. Lead testing, characterization, and design initiatives while mentoring peers and driving projects to successful complet...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$77K - $87K *

Take ownership of mechanical design tasks, collaborating with engineers to develop construction documents, perform field observations, and ensure compliance with codes while managing project timelines...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's driving engineering excellence in EPC/EPCM projects. Lead multidisciplinary teams, mentor emerging talent, and ensure compliance with industry standards while developing integrated...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Drive efficiency in manufacturing by leading projects for safety, quality, and cost reduction. Collaborate with operations to enhance processes and training, maximizing production yield and compliance...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$104K - $135K *

Join a team that's dedicated to providing structural engineering support for capital projects in the chemical industry, from initial planning to final construction, ensuring safety, functionality, and...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$116K - $145K *

Empower innovative mechanical solutions through design, development, and validation of advanced systems. Collaborate across teams to enhance product performance and reliability in a dynamic engineerin...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's dedicated to executing application projects in Tube & Wire Forming. From feasibility studies to customer support, you'll ensure effective development and optimal results across all...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead the charge in providing structural engineering solutions for Navy and Marine Corps facilities. Design, analyze, and oversee construction projects while collaborating with multidisciplinary teams...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$115K - $145K *

Lead high-quality mechanical engineering projects, overseeing design, compliance, and mentoring junior engineers while collaborating with multi-disciplinary teams to deliver optimal solutions for vari...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$103K - $132K *

Advance your engineering career by leading innovative electrical design solutions. Collaborate with an integrated project team while providing expert technical authority as the Engineer of Record for...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Lead a dynamic team of Design Engineers to create innovative, high-quality products by fostering collaboration, ensuring project alignment, and optimizing design processes using advanced CAD tools and...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Champion reliability engineering initiatives to enhance manufacturing efficiency and equipment performance. Collaborate cross-functionally to drive Total Productive Maintenance, reduce downtime, and i...

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.