Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$70K - $95K *

Join a team that's shaping the future of naval technology by developing innovative build strategies for submarine construction, collaborating with diverse teams in an active environment, and supportin...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$93K - $124K *

Lead the charge in innovative civil engineering projects, blending design, oversight, and compliance for infrastructure that shapes communities and enhances public works. Collaborate with diverse team...

Reposted yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$93K - $124K *

Join a dynamic team focused on designing and maintaining vital infrastructure. This role entails planning, engineering calculations, CAD design, and field oversight to ensure project quality and compl...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $130K *

Lead a team of engineers in delivering high-quality process solutions. Ensure project success by managing scope, budget, and timelines, while fostering a culture of safety and mentorship. Drive innova...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$70K - $97K *

Drive design excellence in mechanical engineering for industrial and mining projects. Collaborate with multidisciplinary teams, enhance client relations, and ensure timely project delivery through inn...

Terrace, BCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $92K *

Partner with us to optimize manufacturing processes and drive Lean initiatives. In this hands-on role, you'll collaborate across teams to improve efficiency and resolve production challenges, enhancin...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Unlock your potential as a Project Engineer, ensuring seamless technical support and documentation for power generation projects. Collaborate across teams and with clients to deliver top-notch enginee...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Shape infrastructure projects by leading design teams, managing budgets, and ensuring client satisfaction. Your expertise will drive innovative solutions while mentoring junior staff and collaborating...

Toronto, ONIn-Person

Reposted today

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $120K *

Empower your career by leading engineering design projects, managing teams, and providing expert technical advice while pursuing new business opportunities and ensuring high client satisfaction on com...

Toronto, ONIn-Person

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $120K *

Join our team to develop and maintain advanced thermal models, perform analyses for spacecraft systems, and collaborate with diverse engineering teams to optimize thermal performance throughout the mi...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $94K *

Drive improvements in manufacturing quality through data analysis, root cause investigations, and collaboration. Enhance operational performance while ensuring compliance with quality standards and be...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Engage with engineers and leadership to drive torpedo production success, managing contracts, resolving technical challenges, and ensuring effective communication across teams while navigating complex...

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

Innovate structural design solutions for diverse projects, ensuring compliance and quality. Lead collaboration with multi-disciplinary teams while mentoring junior staff and utilizing advanced draftin...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Champion structural excellence by leading complex design projects, ensuring compliance with codes and collaboration across teams. Leverage AutoCAD expertise to produce accurate and timely construction...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Drive innovative structural designs and collaborate within multidisciplinary teams to ensure project success. Contribute to diverse projects including residential and commercial buildings, bridges, an...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Lead and manage the design of complex transportation structures, including bridges. Collaborate with clients and inspire junior engineers to deliver projects that meet high standards, on time and with...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $110K *

Transform electrical reliability through strategic improvements and leadership in maintenance practices. Influence high voltage systems performance, ensure safety compliance, and cultivate team expert...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Pioneer cutting-edge mechanical systems design, driving innovation through feasibility studies, testing, and collaboration to define advanced semiconductor equipment. Lead projects while mentoring pee...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $110K *

Deliver specialized engineering support for EVA tool performance, planning, and real-time operations, ensuring reliability and functionality in alignment with ISS program objectives. Engage in team co...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Innovate manufacturing processes by developing, validating, and optimizing methods to reduce waste, improve quality, and enhance safety, collaborating cross-functionally for continuous improvement and...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead and innovate with a dynamic R&D team to develop cutting-edge alloys, combining experimental metallurgy and computational techniques. Mentor emerging talent while driving projects from concept to...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engage as a Process Engineer, driving improvements in safety, quality, and productivity in extrusion manufacturing. Collaborate with teams to troubleshoot and optimize processes while leading capital...

Mississauga, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$109K - $146K *

Drive the design and implementation of innovative HVAC solutions for complex life science projects. Collaborate with cross-functional teams to oversee mechanical systems, ensuring operational excellen...

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$109K - $146K *

Optimize mechanical design processes for HVAC systems within life science facilities, managing design tasks and leading project teams while ensuring compliance with codes and regulations to enhance sy...

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$63K - $97K *

Optimize engineering processes by analyzing and documenting nonconformance dispositions while collaborating with cross-functional teams in a fast-paced aerospace production environment to ensure compl...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.