Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$100K - $140K *

Engage in innovative structural and bridge design projects, collaborating with a talented team to provide technical expertise and mentorship. Drive project success through analysis, design leadership...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$92K - $200K *

Engage in innovative mechanical design and testing for undersea power systems, focusing on complex engineering solutions while collaborating with diverse teams to improve performance and manufacturabi...

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$92K - $110K *

Unlock potential by leading the structural design for offshore oil and gas facilities. Collaborate with cross-disciplinary teams to deliver innovative structural solutions while adhering to industry c...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$170K - $200K *

Lead the charge in managing geotechnical and construction materials projects, ensuring technical excellence and client satisfaction while overseeing a multidisciplinary team focused on safety and qual...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $175K *

Empower innovative facility projects by leading mechanical design efforts, ensuring compliance with industry regulations, and delivering cutting-edge solutions in a highly collaborative environment. M...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$115K - $155K *

Drive innovation and lead projects in renewable energy, leveraging expertise in electrical engineering to influence technical solutions and mentor teams. Champion compliance, quality control, and proc...

Burlington, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$115K - $155K *

Empower our renewable energy initiatives by leading electrical engineering projects, providing expertise in system studies and substation design to deliver innovative solutions while mentoring junior...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Empower your engineering career by solving challenges, leading projects, and collaborating with multi-functional teams to enhance mechanical systems, optimize performance, and support the growth of a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $150K *

Unlock potential by leading mechanical and material testing projects, conducting detailed field and laboratory evaluations, and managing client interactions to deliver high-quality reports and insight...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's redefining structural engineering by managing customer-facing projects from inception to delivery. In this lead role, you'll ensure high-quality designs while guiding and mentoring...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Elevate the customer experience by ensuring seamless integration of advanced tools into workflows. Act as a vital technical liaison, providing robust support and fostering relationships to fuel innova...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Join us in delivering innovative design solutions by providing technical support, mentoring less experienced engineers, and driving continuous improvement initiatives to meet customer and industry nee...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's shaping the future of structural engineering through innovative design and analysis for diverse building projects. Collaborate with architects and clients, and lead a talented techn...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Own the design and development of solid rocket motors, including architecture, grain design, and performance modeling. Lead ground test campaigns and integrate components to ensure successful flight-t...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$117K - $161K *

Join a dynamic team to lead quality engineering for product lines, ensuring excellence from validation to production. Mentor engineers and shape quality processes in a fast-paced, regulated manufactur...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Develop project management skills from proposal to execution, overseeing fieldwork, data management, and reporting while utilizing advanced technology. Collaborate with a motivated team to enhance ana...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$108K - $148K *

Partner with us to tackle challenging mechanical engineering problems, lead projects, and develop innovative solutions through advanced analytical skills and collaborative teamwork across diverse engi...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$105K - $150K *

Tackle complex infrastructure projects while providing leadership and strategy. Mentor teams, drive business development, and ensure client satisfaction in geotechnical and civil engineering. Shape th...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$83K - $155K *

Optimize product design for transformer health monitoring devices, collaborating with cross-functional teams to deliver innovative solutions. Lead development, prototyping, and testing efforts while e...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $109K *

Join a team that's at the forefront of R&D for advanced surgical technologies. You will lead design history remediation efforts and ensure compliance while driving product innovation and quality impro...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Engineer daily manufacturing support, optimize quality/cost/delivery. Collaborate cross-functionally to refine processes, enhance operations, and drive continuous improvement while ensuring compliance...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$73K - $90K *

Launch innovative manufacturing processes and tooling solutions to enhance production efficiency. Collaborate with senior engineers to drive continuous improvement and support new product introduction...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion the design of essential battery components, enhancing performance and reliability. Collaborate cross-functionally to lead projects from concept to production in a fast-paced, innovative envir...

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$105K - $135K *

Lead the charge in mechanical design for mining and industrial projects, overseeing design execution from conceptual studies to project completion. Collaborate with teams to deliver effective engineer...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $143K *

Elevate our processes as a Process Engineer, optimizing workflows with Statistical Process Control, enhancing product quality, and driving efficiency through analytical problem-solving and teamwork. J...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.