Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$110K - $130K *

Unlock potential by leading technical programs for automotive fuel systems, ensuring they meet all performance, cost, and quality objectives while collaborating across teams and managing the full prod...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive innovative manufacturing projects, leading cross-functional teams to enhance processes, manage budgets, and ensure product quality while tackling complex challenges in the project lifecycle...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$170K - $200K *

Advance engineering excellence by managing geotechnical projects, overseeing testing and inspection teams, and ensuring compliance with standards while driving client satisfaction and team productivit...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $90K *

Transform foundry processes by leveraging technical expertise and data analysis to ensure quality, safety, and on-time delivery while promoting continuous improvement and training staff to optimize pr...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $140K *

Collaborate with engineers and project managers to design and optimize HVAC systems. Utilize Revit and AutoCAD to create layouts and ensure designs meet all regulatory and client standards through eff...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock potential by improving manufacturing processes and driving continuous enhancements through collaboration with cross-functional teams. Contribute to efficiency, quality, and safety in a hands-on...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$74K - $124K *

Unlock potential by collaborating on diverse water and wastewater engineering projects. Support clients through design, technical reporting, and project management while enhancing your career in a vib...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$74K - $124K *

Advance water and wastewater engineering solutions through project design, collaboration, and technical reporting across varying industries, ensuring effective client management and adherence to engin...

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$74K - $124K *

Elevate your career by collaborating on innovative water and wastewater engineering projects, delivering comprehensive designs, and conducting impactful field evaluations across diverse environments i...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$74K - $124K *

Join a team that supports diverse water and wastewater engineering projects, collaborating across various sectors. Utilize your technical expertise to manage designs, conduct analyses, and contribute...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$68K - $98K *

Play a key role in developing cutting-edge electrical designs for tool installations and facility upgrades, ensuring top-tier quality and compliance while collaborating with multidisciplinary teams in...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Transform production efficiency by driving process optimization and yield improvement in a fast-paced manufacturing environment. Collaborate with cross-functional teams to enhance product industrializ...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Champion the advancement of Marine Gas Turbine technology by providing vital engineering support and logistics for Navy operations, ensuring both efficiency and reliability in demanding environments...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Join a team that provides vital engineering support for gas turbine engines, ensuring optimal performance and aiding the Navy in logistics and technical documentation. Contribute to projects that enha...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$145K - $185K *

Shape the future of mechanical engineering by leading complex projects, providing technical direction, and mentoring junior engineers. Drive innovative solutions and establish design criteria within m...

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$80K - $95K *

Champion the lifecycle of aerospace projects, ensuring quality designs and integration for U.S. Army aviation. Collaborate with cross-functional teams to enhance aircraft systems and provide technical...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$72K - $108K *

Explore hands-on engineering solutions in additive hybrid manufacturing, integrating cutting-edge technology and collaboration to enhance product development and processes across various projects in a...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Advance your career by designing and optimizing hydraulic systems for manufacturing. Collaborate with cross-functional teams to enhance equipment reliability and performance while ensuring safety and...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Unlock your potential by leading a team of process engineers in delivering innovative and comprehensive engineering solutions throughout all project phases in the mineral and metals sector. Drive effi...

Calgary, ABIn-Person

Reposted 4 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$98K - $155K *

Drive manufacturing excellence by leading filament winding processes, designing innovative tooling, and collaborating with leadership to implement lasting improvements across operations and engineerin...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$98K - $127K *

Shape innovative mechanical solutions while leading projects, mentoring staff, and ensuring quality standards. Collaborate cross-functionally, manage multiple priorities, and enhance client relationsh...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Unlock potential by designing custom gas delivery systems while ensuring engineering feasibility and timely project execution. Collaborate across teams to meet specifications, manage schedules, and up...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Grow your engineering career by leading production initiatives, optimizing processes, and collaborating with teams to enhance quality and efficiency in manufacturing investment castings. Make impactfu...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join us to advance production engineering, optimizing investment castings through innovative methods. Collaborate with teams to tackle quality challenges and enhance manufacturing efficiency while del...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Tackle engineering challenges as a senior technical leader, enhancing project delivery and asset performance across diverse operations, while collaborating within a global network in a vibrant communi...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.