Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$133K - $199K *

Pioneer the future of renewable energy as a Principal Engineer, leading our MV/HV Electrical Engineering practice. Deliver high-quality technical advisory services for solar and battery storage projec...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Lead the charge in FPGA design, contributing to cutting-edge autonomy systems with a collaborative team focused on hardware integration, testing, and high product quality, pivotal for the technology r...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$136K - $170K *

Lead market expansion by building strategic customer relationships and developing advanced material solutions within the energy sector. Leverage your expertise to identify growth opportunities and dri...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$136K - $170K *

Drive strategic growth in energy markets by developing customer relationships, identifying opportunities, and translating advanced materials into commercial success in a collaborative environment focu...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$246K - $339K *

Drive engineering productivity by evolving frontend platforms and embedding AI across the SDLC. As a Principal engineer, you'll influence strategy and improve developer experience for teams across the...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $89K *

Join a team that's dedicated to designing, optimizing, and maintaining network solutions in a dynamic, 24/7 environment to support cutting-edge healthcare technologies and ensure operational excellenc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join our team to lead federal compliance initiatives, mentor professionals, and drive security progress while navigating NIST SP 800-53 and FedRAMP requirements across multiple client projects...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Partner with us to lead technical and administrative support activities, ensuring streamlined operations at client sites. Coordinate teams, resolve technical issues, and maintain effective communicati...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Lead the modernization of enterprise data architectures by designing scalable data models and migrating systems to relational databases, while ensuring data quality and performance optimization for mi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Drive the design authority in complex engineering projects, overseeing data center installations, commissioning, and system troubleshooting while ensuring compliance with quality and safety standards...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $120K *

Empower business development by managing client portfolios, driving strategic planning, and ensuring profitability across the Refractory segment in North America while fostering relationships and anal...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Join a team that's driving innovation in the security industry. In this key sales role, you'll build relationships and support the sales cycle with technical guidance, engaging directly with clients t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$152K - $190K *

Join a team that's shaping the future of healthcare through innovative software solutions. As a technical leader, you'll drive the design and development of next-gen clinical data platforms while ment...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$200K - $300K *

Transform the future of manufacturing by leading a visionary team to enhance process intensification and foster strategic partnerships, ensuring industry relevance, funding growth, and impactful initi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $160K *

Advance your career by architecting scalable software solutions for the insurtech industry. Collaborate with clients to bridge technology and business needs, delivering superior SaaS platform capabili...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $140K *

Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$113K - $188K *

Optimize project success by leading controls engineering initiatives, from design to commissioning. Collaborate with teams to uphold system integrity and customer satisfaction while ensuring timely ex...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $125K *

Join a team that delivers expert technical support throughout the lifecycle of advanced systems, optimizing performance and resolving complex issues, while ensuring safe operations and superior custom...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$160K - $193K *

Deliver scalable cloud data solutions by administering a data warehouse platform, optimizing performance, and enhancing security. Collaborate with teams to design robust data architectures and ensure...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$131K - $237K *

Empower innovation by leading the design and integration of subsea engineering solutions. Drive advanced maritime technologies while mentoring a multidisciplinary team to achieve critical defense and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$92K - $174K *

Drive excellence in software testing by designing robust strategies, implementing automation, and mentoring engineering teams. Collaborate to enhance product quality, while leading improvements in tes...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $350K *

Advance our AI hardware by driving DFT strategy from architecture to silicon. You'll own implementation and verification, ensuring quality and reliability while collaborating cross-functionally for in...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$180K - $230K *

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Advance innovative AI capabilities by leading diverse teams to develop transformative solutions. Collaborate on cutting-edge generative systems, mentor engineers, and optimize workflows, ensuring safe...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $300K *

Optimize application security for high-volume API interactions, ensuring the safety of complex mobile and web SDKs, server APIs, and desktop apps while engaging with clients to enhance product and sec...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.