Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $95K *

Unlock insights by measuring media performance and driving data-driven decisions. Collaborate with cross-functional teams to analyze campaigns, develop reporting strategies, and enhance business outco...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Elevate client experiences by leading a dynamic team focused on operational excellence, process improvement, and technology integration. Drive results through effective coaching, strategic planning, a...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Lead the charge in enhancing client services by developing a high-performing team, driving operational excellence, and leveraging technology to improve productivity and client satisfaction in a dynami...

Lanham, MDRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$154K - $209K *

Drive data engineering excellence by owning multiple data domains, optimizing pipelines, and enhancing architectural frameworks. Collaborate across teams to deliver impactful analytical models that em...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $125K *

Join a team where you will drive strategic planning and enhance operational frameworks to optimize performance and foster collaboration across departments, contributing to transformative solutions and...

California, USRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$100K - $120K *

Elevate the future of HR analytics by leading a dynamic team that transforms data into strategic insights, enhancing decision-making and workforce planning while fostering collaboration and innovation...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$129K - $185K *

Join a team that's transforming raw data into scalable analytics assets. Lead a talented group in developing strategies that empower self-service insights, ensuring data quality and alignment with bus...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$164K - $282K *

Drive innovation by leading advanced analytics and AI initiatives to enhance medical safety decision-making and operational effectiveness, while mentoring talent and influencing strategic direction wi...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$70K - $115K *

Drive impactful data-driven decisions by transforming insights into actionable strategies. Collaborate with leadership to enhance warehouse operations through advanced analytics, reporting tools, and...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$70K - $115K *

Join a team that's transforming data into actionable insights to enhance warehouse operations. Collaborate with leadership to implement tools, lead projects, and drive data-driven decision-making acro...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$70K - $115K *

Advance warehouse operations by transforming data into actionable insights. Collaborate with leadership to build dashboards, implement tools, and support data-driven decisions while leading projects a...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$181K - $254K *

Unlock strategic growth by leading trade investment and promotional strategies. Collaborate across teams to optimize investments, enhance profitability, and drive performance management for sustainabl...

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$160K - $190K *

Champion the design of enterprise AI architectures, integrating generative AI and machine learning into core business platforms. Leverage extensive expertise to drive scalable, ethical solutions that...

1 week ago

  •   15+ years exp.  •   Information Technology

$160K - $190K *

Architect enterprise-grade AI solutions, guiding design and integration of generative AI and ML across complex platforms. Leverage deep expertise to create scalable architectures that optimize perform...

1 week ago

  •   15+ years exp.  •   Information Technology

$129K - $185K *

Transform data into actionable insights by leading a team of analytics engineers. Drive collaboration across departments to ensure data quality and governance while delivering scalable analytics solut...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Empower our analytics strategy to enhance dealer engagement and drive commercial growth. Lead a high-performing team to transform complex data into actionable insights that strengthen competitive adva...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$135K - $160K *

Transform our growth marketing strategy by driving demand generation and managing a high-performing team. Collaborate with cross-functional leaders to optimize pipeline performance and leverage automa...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$195K - $245K *

Join a dynamic team as you leverage data-driven insights to optimize omnichannel marketing strategies. Collaborate with cross-functional partners to enhance customer engagement and drive impactful res...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$175K - $210K *

Empower your career by leading a high-impact data lineage initiative, driving governance and execution across teams. Collaborate with stakeholders to align plans, manage dependencies, and ensure succe...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Lead innovative analytics initiatives to enhance customer experience and profitability. Collaborate with stakeholders to create actionable insights and optimize reporting processes, driving strategic...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $150K *

Shape strategic media investments across CPG clients, leading a team to optimize cross-channel strategies and drive business outcomes through data-driven insights and effective campaign management...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Media

$163K - $245K *

Join a team that's transforming data into actionable insights to drive commercial performance. This role leads brand analytics, develops KPIs, and collaborates across functions to enhance decision-mak...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$74K - $130K *

Join our Competitive Intelligence team to drive strategic insights through in-depth analyses of pricing and assortment data. Collaborate with stakeholders to enhance decision-making and leverage AI fo...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive financial strategy by developing and implementing financial concepts, analyzing performance, and providing actionable insights to enhance planning and control across the organization...

Today

  •   5 - 7 years exp.  •   Information Technology

$240K - $360K *

Drive innovation in AI by leading the engineering function for enterprise agentic systems. Oversee technical direction, ensure operational excellence, and mentor a high-performing team to transform cl...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.