Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$110K - $130K *

Partner with us to drive data product value by bridging business needs and technical execution. Lead prioritization, governance, and stakeholder engagement to ensure impactful analytics solutions that...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $210K *

Drive impactful consulting projects for financial institutions, leveraging analytics and strategy to enhance growth and profitability. Collaborate with teams to deliver tailored solutions that address...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $210K *

Join a team that's driving impactful consulting solutions for financial institutions. Leverage your expertise in banking and analytics to enhance client growth and profitability while managing strateg...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $105K *

Champion client success by leading a high-performing client servicing team, driving operational excellence, and enhancing team engagement through effective coaching and strategic planning...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$223K - $307K *

Drive R&D capital allocation and engineering operations, partnering with senior leaders to optimize product-level ROI and workforce strategy in a fast-paced, AI-driven environment. Shape finance opera...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$223K - $307K *

Lead R&D finance operations by driving capital allocation, optimizing engineering economics, and shaping workforce strategies to enhance product-level ROI in a fast-paced, AI-driven environment...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$223K - $307K *

Shape the future of R&D finance by driving capital allocation, optimizing engineering operations, and building a high-performing team to support rapid growth in AI-enabled software development...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $188K *

Lead the design and execution of scalable data pipelines and cloud-based architectures for a lending business. Drive analytics solutions that enhance decision-making for Mortgage and Personal Loans th...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$73K - $112K *

Champion data-driven insights to optimize media campaigns and enhance decision-making. Collaborate with cross-functional teams to transform analytics into actionable strategies, ensuring data accuracy...

1 week ago

  •   Less than 5 years exp.  •   Media

$73K - $112K *

Transform data into actionable insights to optimize media campaigns. Collaborate with cross-functional teams to ensure data accuracy and deliver polished, decision-ready outputs that drive smarter med...

1 week ago

  •   Less than 5 years exp.  •   Media

$73K - $112K *

Optimize your career as a Senior Analyst, transforming media data into actionable insights. Collaborate with cross-functional teams to enhance campaign performance and drive strategic decisions throug...

1 week ago

  •   Less than 5 years exp.  •   Media

$73K - $112K *

Analyze cross-channel media performance to deliver actionable insights that optimize campaigns and inform future strategies. Collaborate with teams to ensure data accuracy and create polished, decisio...

1 week ago

  •   Less than 5 years exp.  •   Media

$88K - $141K *

Join a dynamic team to transform media analytics into actionable insights that enhance campaign performance. As a Senior Analyst, you'll collaborate across functions to optimize strategies and ensure...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Shape the future of financial strategy by delivering critical insights, forecasts, and analyses that drive business decisions and optimize corporate finance processes at all levels, collaborating clos...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Join a dynamic team to drive operational excellence across Business Units, ensuring accurate forecasting, insightful reporting, and effective execution. Collaborate closely with GMs to enhance perform...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $295K *

Inspire innovative identity-driven audience activation through strategic product vision, management, and lifecycle ownership, leading cross-functional teams to enhance scalability, privacy, and effici...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Media

$193K - $224K *

Transform insights into strategic growth by leading data-driven decision-making and fostering a culture of innovation. Collaborate with senior leadership to shape business strategies and enhance custo...

Today

  •   5 - 7 years exp.  •   Food & Beverages

$151K - $224K *

Drive the enterprise data stewardship strategy to enhance data governance, ensure compliance, and empower decision-making across the organization. Collaborate with stakeholders to create a culture of...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $250K *

Join a team that's driving revenue growth by expanding strategic partnerships and consultative sales in the commerce sector. You'll develop executive relationships, create tailored solutions, and lead...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Advance your career by driving revenue growth and strategic client relationships in a consultative sales role. Leverage your expertise to connect client needs with innovative solutions, ensuring a coo...

New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $170K *

Lead marketing analytics to maximize revenue efficiencies and drive data-informed decision-making. Collaborate closely with leadership and marketing teams on attribution, incrementality tests, and bud...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $200K *

Empower a high-growth organization by leading operations strategy, enhancing client satisfaction, and driving efficiency through AI and automation. Collaborate with senior leadership to ensure financi...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$115K - $125K *

Elevate customer engagement through data-driven insights and analytics. Collaborate with cross-functional teams to develop dashboards and reports that enhance marketing and retail strategies, ensuring...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $100K *

Unlock potential by designing and maintaining robust ETL pipelines that support credit risk models, ensuring data quality and integration across regions while collaborating with data scientists and mo...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $130K *

Empower your career with a leadership role managing data analysis teams. Drive insights through complex reporting, forecasts, and dashboards to enhance operational efficiency and inform strategic deci...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.