Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $150K *

Lead the charge in defining and elevating content strategy to enhance brand voice, drive engagement, and support business growth through innovative storytelling and strategic partnerships across multi...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Shape the future of content strategy by leading enterprise initiatives that enhance brand voice, engage audiences, and drive growth through innovative storytelling and strategic partnerships across mu...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Accelerate progress at a leading financial services firm by driving enterprise content strategy. Lead messaging, storytelling, and innovative content initiatives to enhance brand engagement and suppor...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Elevate your career by leading strategic content initiatives that enhance brand voice and drive growth. As a key player, you'll shape messaging, develop impactful content, and collaborate across teams...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$275K - $413K *

Drive high-impact client engagements as a trusted advisor in finance transformation, leading FP&A initiatives while fostering collaboration across diverse industries to enhance decision-making capabil...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$142K - $284K *

Transform complex business challenges into actionable analytics frameworks. Collaborate cross-functionally to prioritize impactful product initiatives and deliver data-driven solutions that enhance cu...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $120K *

Lead a dynamic team in managing global research projects, ensuring client satisfaction through innovative methodologies and strategic insights. Collaborate closely with clients to address their busine...

5 days ago

  •   5 - 7 years exp.  •   Media

$110K - $120K *

Lead the charge in managing global research projects, collaborating with clients to solve business challenges through innovative methodologies while fostering team growth and client loyalty...

5 days ago

  •   5 - 7 years exp.  •   Media

$110K - $120K *

Drive innovation by managing global research projects, collaborating with teams, and delivering actionable insights to clients in technology and media sectors. Leverage your expertise to enhance clien...

5 days ago

  •   5 - 7 years exp.  •   Media

$110K - $120K *

Drive impactful research initiatives by managing global projects, fostering client relationships, and leading a talented team to deliver actionable insights that solve complex business challenges for...

5 days ago

  •   5 - 7 years exp.  •   Media

$81K - $115K *

Contribute to strategic decision-making by providing insights and analytics. Collaborate with business partners to prioritize data needs and drive growth through actionable insights and effective repo...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$200K *

Lead the charge in building and scaling AI Data Operations, transforming emerging opportunities into commercially viable solutions. Drive strategy, partnerships, and operational excellence to support...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$207K - $255K *

Pioneer innovative solutions by leading cross-functional teams to drive client success. Leverage extensive experience in management consulting and technology to deliver high-quality results in a dynam...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$175K - $210K *

Lead the AI product management strategy, shaping enterprise-scale solutions that integrate AI/ML technologies into data and analytics platforms, ensuring performance, governance, and customer value ac...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $210K *

Pioneer AI product management strategies, integrating cutting-edge technologies into enterprise data platforms. Collaborate with cross-functional teams to deliver scalable, innovative AI solutions tha...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $225K *

Shape transformative enterprise technology solutions by leading teams and engaging with clients. Leverage your expertise to drive successful Oracle Cloud ERP implementations and foster lasting relatio...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$175K - $225K *

Join a team that's redefining enterprise technology solutions. Leverage your 10+ years of consulting experience to lead client engagements, drive innovation, and foster lasting relationships while exc...

Toronto, ONIn-Person

2 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Champion data-driven decision-making by transforming insights into actionable reports and dashboards. Collaborate with cross-functional teams to enhance performance, optimize strategies, and drive bus...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $250K *

Drive strategic product marketing initiatives, focusing on client engagement and messaging. Collaborate across teams to enhance customer journeys and advocate for client needs, ensuring impactful prod...

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$160K - $250K *

Transform client engagement and product marketing strategies to drive global expansion. Collaborate across teams to craft compelling narratives, enhance customer journeys, and position the brand as a...

Pennsylvania, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$161K - $242K *

Empower customer growth by leading e-commerce strategies that enhance engagement, retention, and long-term value. Collaborate across teams to drive digital commerce success and create seamless custome...

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Take ownership of lifecycle marketing strategies that enhance Merchant engagement, drive loyalty, and maximize lifetime value. Lead cross-functional initiatives, leveraging data insights to optimize c...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Empower small business owners by leading lifecycle marketing strategies that enhance engagement, retention, and loyalty. Drive measurable impact through innovative, data-driven campaigns while mentori...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $163K *

Partner with us to drive financial performance by delivering actionable insights and supporting enterprise planning. Collaborate with senior leaders to analyze complex data and enhance strategic decis...

Toronto, ONIn-Person

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $160K *

Lead the charge in scaling our Customer Success Management team, driving product adoption and retention across diverse customer segments. Collaborate cross-functionally to create impactful processes a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.