Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$95K - $115K *

Drive data-driven marketing strategies by optimizing data infrastructure and analytics. Collaborate with cross-functional teams to deliver actionable insights, enhance performance, and support informe...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $110K *

Unlock potential by driving customer insights through research and analysis. Collaborate with cross-functional teams to translate family feedback into actionable strategies that enhance marketing and...

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$112K - $193K *

Join a team that drives healthcare data insights by leading analytics delivery and reporting governance while fostering innovation and continuous improvement in a dynamic environment focused on suppor...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$240K - $362K *

Champion innovative ad measurement solutions, driving go-to-market strategies and translating complex methodologies into compelling narratives for brand advertisers and agencies, while collaborating a...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$240K - $362K *

Manage the go-to-market strategy for innovative ad measurement solutions, translating complex methodologies into clear value propositions for US advertisers. Collaborate across teams to drive adoption...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$240K - $362K *

Reimagine advertising strategies by leading go-to-market initiatives for innovative measurement solutions, translating complex methodologies into compelling narratives that drive revenue and enhance c...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$225K - $275K *

Lead a transformative analytics team, delivering insights and solutions to enhance business performance and stakeholder engagement. Drive innovation in BI processes, ensuring a motivated workforce and...

Today

  •   11 - 15 years exp.  •   Information Technology

$80K - $100K *

Transform data into actionable insights, empowering operational leaders to enhance client performance and uncover strategic opportunities across diverse datasets and analytical challenges...

Irving, TXRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$140K - $174K *

Lead the charge in modernizing data infrastructure for Global Skin Health, unifying sales, marketing, and e-commerce data to create a secure, reliable foundation for insightful reporting and strategic...

Reposted today

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $180K *

Transform the future of revenue accounting by leading the integration of consumer revenue streams into a unified, automated process. Drive accuracy and efficiency while building a high-performing team...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Transform revenue accounting for a dynamic consumer business by standardizing processes, automating workflows, and leading a high-performing team. Drive accuracy in reporting and contribute to strateg...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$155K - $206K *

Transform recruiting operations by leading technology and systems strategy, enhancing efficiency and user experience for a large team. Drive innovation through AI and data-driven insights while foster...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $206K *

Transform recruiting operations by leading technology and systems strategy, enhancing efficiency and user experience for a large team of recruiters. Drive innovation through AI and data-driven insight...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $241K *

Join a team that's redefining enterprise data governance, leading strategy and execution to ensure trusted, governed data across complex systems. Drive accountability and collaboration while shaping t...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a dynamic team to drive data-driven decision-making and analytics modernization. As a key leader, you'll translate complex data into actionable insights, manage multiple initiatives, and collabor...

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$180K - $220K *

Transform enterprise AI partnerships by leading strategic growth initiatives, enhancing relationships, and driving revenue across key Google organizations. Leverage your expertise in AI, cloud, and di...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $170K *

Champion data-driven sales strategies by utilizing analytics for the Litter/Brita/Food/Charcoal Target Team. Drive forecasting, KPI tracking, and actionable insights that will support strategic decisi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$160K - $205K *

Champion the Financial Planning & Analysis function, driving strategic insights and performance management while leading a high-performing team to support executive decision-making and financial goals...

5 days ago

  •   8 - 10 years exp.  •   Media

$123K - $205K *

Shape the future of integrated marketing by leading multi-channel campaigns that drive engagement and growth. Collaborate across teams to translate strategies into compelling narratives and ensure coh...

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$152K - $219K *

Pioneer innovative deal strategies as a leader in the AMER Deal Desk, guiding complex SaaS transactions while developing a high-performing team. Collaborate cross-functionally to enhance quoting, cont...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in Oracle Cloud HCM projects, driving strategy and implementation while optimizing IT operations and business processes. Collaborate with teams to enhance client engagements and ensure...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's redefining data analytics by bridging engineering and insights. As a key consultant, you'll design modern data platforms, optimize analytics delivery, and empower clients with actio...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $170K *

Unlock potential by leveraging your analytical skills to drive sales strategy, enabling data-driven insights and performance tracking for key customer teams while collaborating with cross-functional s...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $170K *

Lead the charge in driving data-driven sales strategies, enabling teams to forecast accurately, assess risks, and deliver actionable insights that enhance performance and customer focus within a colla...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $170K *

Grow your career as a pivotal analyst, shaping the sales strategy through data insights, forecasting, and performance analytics while collaborating with cross-functional teams to drive success in the...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.