Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$160K - $180K *

Elevate customer engagement by leading retention marketing strategies and CRM initiatives. Drive growth through innovative campaigns, optimize customer journeys, and manage a dynamic team to enhance l...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$124K - $145K *

Join our Client Insights team to transform data into actionable insights that drive sales and merchant retention. Collaborate across analytics, product, and strategy to enhance AI-driven solutions for...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$189K - $231K *

Drive innovative benefits and wellbeing strategies by leveraging data analytics and AI. Lead a high-performing team, manage vendor relationships, and enhance associate experiences while ensuring compl...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $160K *

Drive innovative data solutions by leading cross-functional teams to deliver and manage a portfolio of governed data products. Collaborate with business and technical stakeholders to optimize product...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Join a dynamic team to lead the strategy and delivery of innovative reporting and analytics solutions that enhance client value and patient services. Drive insights, foster collaboration, and elevate...

Mason, OHRemote

4 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Champion data-driven solutions that enhance patient access and service delivery. Lead a team to transform analytics insights into strategic recommendations, while collaborating across departments to d...

4 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Shape the future of strategic sourcing and supplier management by leading initiatives that enhance supplier performance, optimize value, and drive governance across the supplier lifecycle while buildi...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $105K *

Shape impactful data strategies for a nationally recognized fellowship program. Lead the modernization of data platforms, ensuring accurate reporting and insights that drive program success and stakeh...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$244K - $279K *

Transform your career by leading a cross-functional team to develop and implement innovative AI and machine learning solutions that drive impactful business outcomes and enhance customer experiences t...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$269K - $307K *

Drive innovation as you lead a talented team to develop impactful data science solutions, leveraging cutting-edge technologies to unveil insights that shape business strategy and enhance customer expe...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$293K - $335K *

Join a team that's shaping the future of data science by delivering innovative enterprise products, leveraging big data, and developing impactful machine learning models with a cross-functional team o...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$293K - $335K *

Manage cross-functional teams to develop and implement data-driven solutions, leveraging advanced analytics and machine learning. Drive strategic decision-making with insights from complex datasets wh...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$269K - $307K *

Champion innovative data science solutions by partnering with cross-functional teams to develop algorithms that drive business success. Leverage diverse technologies while translating complex data ins...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $200K *

Advance the FP&A Capability portfolio by leading strategy, execution, and transformation initiatives. Collaborate with teams to enhance financial processes, drive insights, and support decision-making...

2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$95K - $115K *

Deliver data-driven insights and scalable solutions to enhance marketing strategies, ensuring data integrity and accessibility while collaborating with cross-functional teams to drive business growth...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Drive data-driven marketing strategies by optimizing data infrastructure and analytics. Collaborate with cross-functional teams to deliver actionable insights, enhance performance, and support informe...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $110K *

Unlock potential by driving customer insights through research and analysis. Collaborate with cross-functional teams to translate family feedback into actionable strategies that enhance marketing and...

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$112K - $193K *

Join a team that drives healthcare data insights by leading analytics delivery and reporting governance while fostering innovation and continuous improvement in a dynamic environment focused on suppor...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$240K - $362K *

Champion innovative ad measurement solutions, driving go-to-market strategies and translating complex methodologies into compelling narratives for brand advertisers and agencies, while collaborating a...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$240K - $362K *

Manage the go-to-market strategy for innovative ad measurement solutions, translating complex methodologies into clear value propositions for US advertisers. Collaborate across teams to drive adoption...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$240K - $362K *

Reimagine advertising strategies by leading go-to-market initiatives for innovative measurement solutions, translating complex methodologies into compelling narratives that drive revenue and enhance c...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$225K - $275K *

Lead a transformative analytics team, delivering insights and solutions to enhance business performance and stakeholder engagement. Drive innovation in BI processes, ensuring a motivated workforce and...

Today

  •   11 - 15 years exp.  •   Information Technology

$80K - $100K *

Transform data into actionable insights, empowering operational leaders to enhance client performance and uncover strategic opportunities across diverse datasets and analytical challenges...

Irving, TXRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$140K - $174K *

Lead the charge in modernizing data infrastructure for Global Skin Health, unifying sales, marketing, and e-commerce data to create a secure, reliable foundation for insightful reporting and strategic...

Reposted today

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $180K *

Transform the future of revenue accounting by leading the integration of consumer revenue streams into a unified, automated process. Drive accuracy and efficiency while building a high-performing team...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.