Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $145K *

Transform data into actionable insights by partnering with marketing teams to enhance pipeline generation and optimize decision-making, while mastering analytics infrastructure and driving automation...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $165K *

Transform client relationships and drive growth by exceeding sales targets, mentoring teams, and leveraging your sales expertise. Shape the future of our offerings in the financial services sector and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$148K - $201K *

Unlock potential by leading complex data product delivery with cross-functional teams. Drive strategic alignment, streamline processes, and ensure data infrastructure scales with rapid AWS customer ev...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Transform the commercial landscape by leading digital product strategy, integrating AI, data, and technology to enhance customer engagement and drive measurable outcomes across Sales and Marketing fun...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Elevate your career by leading a dynamic team in data analytics to enhance internal audit processes. Drive innovation through data mining and algorithm development while mentoring staff and collaborat...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $110K *

Empower your career by collaborating in a dynamic environment that values flexibility and innovation. Contribute to impactful projects while enjoying a supportive workplace culture that prioritizes wo...

Maryland, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Reimagine data-driven decision-making by delivering impactful insights and analyses. Collaborate with stakeholders to evaluate market performance, identify growth opportunities, and shape strategies t...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Help us shape consumer growth by leading data-driven marketing strategies and managing a multi-million CA$ budget. Collaborate with teams to drive performance across channels and influence key decisio...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Join a team that's driving strategic client relationships and overseeing high-priority initiatives. Leverage your expertise to enhance client engagement and lead a dedicated team in achieving organiza...

Today

  •   11 - 15 years exp.  •   Finance & Insurance

$123K - $150K *

Drive enrollment success through expert CRM leadership, data analytics, and actionable insights. Spearhead predictive modeling and operational reporting to enhance recruitment strategies and decision...

Reposted yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $155K *

Lead high-visibility analytics initiatives, driving impactful measurement and decision-making across marketing and customer engagement. Collaborate with diverse teams, elevate analytical standards, an...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$230K - $270K *

Champion data-driven insights and innovative products in small business credit risk. Leverage unique datasets to develop predictive models and analytical tools, collaborating with cross-functional tea...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $105K *

Lead the charge in managing strategic client relationships, ensuring satisfaction and retention through consultative services and expert knowledge in healthcare benefits and Medicare. Collaborate with...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $105K *

Champion client relationships as a senior-level manager, driving strategic solutions and consultative services in the healthcare benefits sector. Collaborate with internal teams to ensure client satis...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Champion exceptional customer experiences by leading a dynamic team, enhancing service processes, and ensuring seamless operations across various events and performances. Drive strategic initiatives t...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$185K - $344K *

Champion the evolution of field intelligence capabilities, driving strategic governance and analytics integration to enhance decision-making and execution support across the organization, ensuring ali...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$157K - $175K *

Partner with us to shape bold commercial strategies that elevate complex deal execution and drive growth across strategic accounts, fostering cross-functional collaboration and customer-centric soluti...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Drive data-driven marketing strategies by leading a talented team, leveraging analytics to enhance client engagement and deliver actionable insights across multiple channels and campaigns, while foste...

5 days ago

  •   8 - 10 years exp.  •   Media

$77K - $114K *

Join a team that's dedicated to enhancing customer experiences through data analysis and insights. You'll manage surveys, analyze trends, and collaborate with teams to improve listening programs and r...

San Ramon, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$179K - $205K *

Lead data-driven strategies by analyzing large datasets to identify transaction anomalies and risk exposure, ensuring compliance with regulatory frameworks while collaborating across teams in a fast-p...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$149K - $171K *

Discover innovative solutions as a Data Analytics Manager, driving data strategy and compliance. Leverage your analytical expertise to enhance risk management and operational efficiency while collabor...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$164K - $188K *

Champion data-driven strategies by analyzing complex datasets to identify transaction anomalies and enhance risk compliance. Collaborate across teams to ensure ethical and effective data practices in...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$149K - $171K *

Shape data-driven strategies by leveraging analytics to identify risks and enhance compliance. Collaborate across teams to analyze large datasets, ensuring ethical and effective solutions in a fast-pa...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $180K *

Lead the charge in global privacy compliance, ensuring tailored support for digital products. Collaborate with cross-functional teams to navigate complex regulations while driving business objectives...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$325K - $375K *

Lead the charge in driving revenue growth by building and mentoring a high-performing sales team in the Mid-Enterprise segment, focusing on customer acquisition and market penetration in a competitive...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.