Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$150K - $180K *

Innovate and lead the technical data strategy, bridging scientific research and automated manufacturing. Oversee data infrastructure and analytics to support cell therapy production and regulatory com...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $230K *

Lead a dynamic team to enhance customer success by driving data collaboration and platform usage, while fostering strategic partnerships and resolving client challenges to maximize revenue growth and...

Today

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Develop and lead innovative AI and analytics strategies to enhance customer experience and drive competitive advantage in the Card business. Oversee a high-performing team, bridging business needs wit...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$210K - $250K *

Champion the future of analytics by leading AI-driven solutions that enhance decision-making and customer experience. Drive strategy, build high-performing teams, and bridge business and technical dom...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$65K - $113K *

Unlock potential by designing innovative AI solutions that enhance financial operations, leveraging data science, automation, and low-code tools to deliver insights, efficiency, and compliance across...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$182K - $208K *

Make your mark at the forefront of AI-driven talent strategy by leading a dynamic team that innovates workforce solutions, engages with executives, and transforms how talent is managed, developed, and...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$200K - $229K *

Lead innovative strategies for talent acquisition and retention in an AI-enhanced environment. Utilize analytical expertise to influence workforce decisions, and partner with executives to elevate peo...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $156K *

Join us to oversee complex, multi-site software deployments, ensuring successful outcomes through governance and stakeholder management. Collaborate with teams and executives to drive programme succes...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Champion data-driven insights by leading a team to analyze complex data, create forecasts, and enhance operational efficiency. Drive strategic projects and collaborate with management to identify tren...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $185K *

Drive impactful workforce analytics by designing and optimizing data pipelines, reports, and dashboards. Collaborate with stakeholders to translate complex needs into actionable insights while ensurin...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $161K *

Drive data strategy and integration for advertising clients, collaborating with internal teams to implement innovative solutions and enhance audience insights, ensuring effective communication and pro...

Today

  •   5 - 7 years exp.  •   Media

$135K - $160K *

Lead the charge in operationalizing enterprise AI initiatives, partnering across technology and business units to drive successful adoption, enhance value realization, and promote best practices while...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Media

$140K - $180K *

Join a dynamic team to lead product marketing strategy for agency solutions, driving growth and innovation. Collaborate cross-functionally to enhance positioning and execution, while mentoring talent...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in transforming data into a strategic asset, overseeing system migrations and unifying data platforms. Collaborate with C-Suite executives and drive customer-centric innovations while...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$125K - $150K *

Join a team that's transforming data into a strategic enterprise asset. Lead the evolution of data initiatives, oversee system migrations, and drive customer-centric innovation while mentoring a high...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$125K - $150K *

Champion the transformation of data into a strategic asset, overseeing system migrations and unifying data platforms. Collaborate with C-suite leaders and drive customer-centric innovations while scal...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$125K - $150K *

Lead the transformation of data into a strategic asset, overseeing system migrations and unifying data platforms. Collaborate with C-suite executives and drive customer-centric innovations while scali...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$160K - $200K *

Help us define and execute a transformative data and AI strategy for Finance, leading a high-performing team to enhance workflows and drive measurable business impact through innovative analytics and...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$161K - $230K *

Drive digital media strategy by leading a team of experts, optimizing campaigns across various channels to enhance performance, analytics, and insights. Collaborate cross-functionally, connecting medi...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$161K - $230K *

Unlock your potential by leading digital media strategy and analytics across multiple channels. Drive performance and insights while managing a high-performing team. Collaborate cross-functionally to...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$87K - $161K *

Optimize analytic processes by leading projects, developing statistical models, and delivering data-driven insights while collaborating cross-functionally and mentoring team members to enhance overall...

4 weeks ago

  •   5 - 7 years exp.  •   Media

$140K - $180K *

Shape the future of sales by engaging with key customers to identify opportunities, develop tailored solutions, and drive strategic relationships. Collaborate with teams to exceed customer expectation...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $140K *

Elevate analytical prowess by leading advanced statistical modeling efforts that drive impactful business decisions across retail and customer domains, partnering with leaders to enhance decision-maki...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.