Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$120K - $145K *

Join us in leveraging data to drive strategic decision-making across marketing and operations. You'll support business analytics initiatives, optimizing patient journeys and enhancing customer experie...

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $155K *

Take ownership of driving advanced analytics and AI solutions across enterprise functions by leading a high-performing Data Science team dedicated to actionable insights and strategic decision-making...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $160K *

Join our team to lead data strategy and governance initiatives, driving client success through innovative solutions. Collaborate with cross-functional teams to tackle complex challenges and enhance op...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$210K - $250K *

Transform the governance landscape for data and AI, ensuring compliance and risk management across the enterprise. Lead initiatives that foster innovation while maintaining robust controls and oversig...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Join a dynamic team to lead innovative product development, driving customer-centric solutions and modernizing financial data environments. Leverage your expertise to inspire cross-functional collabor...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Unlock your potential by building modern analytics solutions with Microsoft Fabric, Power BI, and SQL. Collaborate across teams to deliver data-driven insights and support decision-making through effe...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $240K *

Lead the SAP Finance transformation strategy, architecting solutions for a multi-billion-dollar retail organization. Drive enterprise finance capabilities, ensuring alignment with business goals and d...

Yesterday

  •   11 - 15 years exp.  •   Food & Beverages

$132K - $219K *

Champion data governance by leading strategies that ensure data integrity, usability, and security. Collaborate with teams to implement best practices and drive a culture of data excellence, enhancing...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$132K - $219K *

Transform data governance by leading strategies that ensure quality, integrity, and security. Collaborate with partners to develop innovative practices, guiding a team to promote a data-driven culture...

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $258K *

Champion the transformation of content management and CRM capabilities, leading a high-performing team to enhance digital asset governance and optimize content discoverability for global engagement ac...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$165K - $215K *

Shape the future of value-based payments by leading product strategy, overseeing team development, and driving market innovations within a collaborative, cross-functional environment...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $150K *

Elevate your career by leading advanced marketing analytics initiatives. Drive measurement strategy, translate insights into business decisions, and develop analytics talent while shaping the future o...

2 days ago

  •   5 - 7 years exp.  •   Media

$95K - $115K *

Innovate data access and analytics capabilities, empowering teams to leverage insights for informed decision-making. Collaborate across functions to enhance data products and drive education on data u...

1 week ago

  •   Less than 5 years exp.  •   Media

$112K - $176K *

Unlock client success by managing post-sale relationships, driving product adoption, and identifying growth opportunities in the consumer lending sector. Collaborate with internal teams to enhance cli...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $300K *

Champion transformative data and AI solutions, leading a multidisciplinary team to drive measurable business outcomes and enhance operational efficiency across the enterprise...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$170K - $300K *

Elevate business outcomes by leading a multidisciplinary team in applied data, AI, and automation. Collaborate with executives to deliver innovative solutions that drive efficiency and growth across t...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$160K - $200K *

Shape the future of data strategy by bridging business needs and data execution, driving innovation, and enhancing market competitiveness. Collaborate with leadership to ensure alignment and deliver m...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$180K - $215K *

Lead the charge in shaping a high-impact content strategy that drives growth and engagement. Collaborate with cross-functional teams to elevate editorial standards and optimize performance across dive...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $162K *

Unlock the potential of data engineering by designing and implementing robust cloud data platforms. Lead teams to deliver innovative analytics solutions while enhancing client service and operational...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$117K - $145K *

Unlock potential by establishing a robust business analytics capability that transforms data into executive insights, enhancing decision-making and performance across the organization. Collaborate wit...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Champion data-driven insights to enhance client services and drive growth across Private Banking and Ultra High Net Worth segments. Collaborate with teams to deliver strategic analytics and foster str...

Toronto, ONIn-Person

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Advance your career by leading data-driven strategies to enhance revenue and fan engagement. Collaborate with sales and marketing teams to optimize CRM initiatives and analytics solutions for a transf...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Champion the delivery of high-quality digital products by leading multiple technology teams and client engagements. Build trusted relationships, drive innovation, and ensure successful outcomes in a d...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Unlock potential by leading AI-driven CX transformations, managing a $15-20M portfolio, and guiding multidisciplinary teams to deliver measurable outcomes while fostering client relationships and driv...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.