Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$125K - $190K *

Lead the charge in business intelligence and analytics initiatives, driving data strategy and performance measurement for Consumer Banking. Collaborate across teams to enhance decision-making and oper...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$137K - $165K *

Empower data-driven decision-making by leading analytics initiatives, optimizing measurements, and developing scalable reporting solutions that translate complex data into actionable insights for team...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$162K - $222K *

Unlock potential by leading insights for key assets, driving strategic decisions through market research and analytics. Collaborate cross-functionally to translate complex data into actionable narrati...

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $155K *

Drive innovation by leading the evaluation and adoption of AI tools, translating business needs into actionable roadmaps, and ensuring effective implementation across global teams to enhance productiv...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$181K - $200K *

Champion transformative call center operations by leading strategic outreach, workforce management, and capacity planning. Drive efficiency and quality through innovative automation and AI solutions w...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $267K *

Elevate marketing performance by leading analytics, insights, and data strategy. Drive impactful decisions through innovative measurement practices and AI tools while fostering collaboration across te...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$144K - $288K *

Empower product innovation by leading analytics development, defining strategies, and collaborating with cross-functional teams to enhance patient care and drive impactful solutions in a dynamic envir...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Optimize client reporting and insights for Enterprise Brands, translating complex data into actionable recommendations. Collaborate cross-functionally to enhance analytics capabilities and drive impac...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$151K - $204K *

Take ownership of high-impact Sales and Marketing analytics, leading a team to drive business outcomes through measurement infrastructure and strategic insights across customer acquisition, revenue ef...

Edmonton, ABIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Elevate your career by leading conversion optimization strategies for DTC brands. Utilize data analytics and behavioral science to drive revenue through testing, insights, and AI-driven personalizatio...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$84K - $120K *

Accelerate insights generation as a key member of the Customer Analytics team, transforming raw data into actionable recommendations that enhance client retention, drive growth, and refine operational...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $300K *

Partner with us to lead transformative business analytics initiatives, driving growth and innovation through data-driven insights. Collaborate with C-suite executives to shape strategies that enhance...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Media

$150K - $300K *

Transform client relationships by leading data-driven strategies and analytics initiatives. Collaborate with C-suite executives to drive business growth and innovation through actionable insights and...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Media

$125K - $160K *

Unlock your potential by leading innovative AI solutions in eDiscovery. Collaborate with clients and teams to enhance legal data analytics, driving efficiency and defensibility in complex litigations...

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$125K - $150K *

Deliver impactful product strategies and roadmaps for Agency Solutions, collaborating with cross-functional teams to drive client value and business growth. Lead initiatives from vision to execution w...

2 days ago

  •   8 - 10 years exp.  •   Media

$150K - $300K *

Champion transformative business analytics by leading client relationships, driving growth strategies, and influencing executive decisions through data insights and innovative solutions. Collaborate a...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Media

$136K - $225K *

Join as a Senior Product Manager to lead the development of innovative data and AI-driven marketing solutions. Drive product strategy, engage with clients, and enhance customer loyalty through advance...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $185K *

Join us in leading the Data Intelligence roadmap, collaborating with cross-functional teams to deliver innovative solutions that empower financial institutions to leverage data for impactful business...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $185K *

Optimize product performance through data-driven insights, collaborating with cross-functional teams to define metrics, analyze customer behavior, and support strategic planning for impactful product...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Drive customer success by leading a high-performing team to enhance enterprise value through strategic support, data-driven insights, and AI automation, while collaborating across departments to ensur...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion customer success by leading a dynamic team to enhance enterprise client value through strategic support, data-driven insights, and innovative automation, ensuring retention and growth for top...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $160K *

Join a team that's redefining subscription analytics. Lead insights for our growing portfolio, driving acquisition and retention strategies while collaborating with cross-functional teams to shape dat...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $190K *

Transform your career by leading global customer operations. Drive change, enhance service delivery, and collaborate with senior leadership to shape strategic initiatives while managing vendor relatio...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Empower Finance transformation by leveraging AI, automation, and analytics to redefine processes and drive impactful business outcomes. Collaborate with leaders to innovate and scale solutions that en...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a dynamic team as you lead Finance transformation initiatives, leveraging AI and modern technologies to enhance decision-making and drive impactful business outcomes across Finance and Revenue Ma...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.