Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$150K - $180K *
Drive strategic clinical operations and program development to enhance patient outcomes. Lead a multidisciplinary team, ensuring compliance and effective care coordination across acute and post-acute...
Today
$87K - $120K *
Elevate customer success by managing IT projects, driving business development, and ensuring seamless platform integration for enterprise clients, enhancing satisfaction and ROI through effective solu...
2 weeks ago
Director, Services Technology Risk
$142K - $234K *
Shape the future of technology risk management by leading initiatives that enhance security, resilience, and innovation. Collaborate with cross-functional teams to embed risk practices and drive scala...
1 week ago
$150K *
Drive effective claims management and data analytics to enhance risk operations across diverse property portfolios, ensuring compliance and supporting strategic decision-making in a collaborative envi...
2 weeks ago
$93K - $150K *
Drive impactful market research initiatives by leading client relationships, managing complex projects, and mentoring teams. Collaborate with stakeholders to deliver strategic insights that enhance de...
1 week ago
Product Manager, Growth & Lifecycle
$110K - $130K *
Take ownership of customer-facing products that enhance user journeys. Drive growth through experimentation and data analysis, maximizing conversion and retention while partnering with cross-functiona...
1 month ago
Financial Planning & Analytics Senior Director
$150K - $180K *
Lead the charge in strategic financial planning and analysis, driving enterprise-wide budgeting, forecasting, and performance insights to optimize business outcomes and support executive decision-maki...
3 weeks ago
$100K - $120K *
Transform the sales landscape by owning the full cycle in enterprise accounts, driving compliance solutions, and building trusted partnerships with key stakeholders in cybersecurity and regulatory fra...
Today
Senior Director, Investor Relations & Strategic Finance
$217K - $310K *
Elevate your career by leading investor relations and strategic finance initiatives. Collaborate with executives to craft compelling narratives, build investor relationships, and drive impactful finan...
1 week ago
Project Management Technical Director - Northern/Central California
$132K - $174K *
Shape the future of environmental consulting by leading complex projects, fostering client relationships, and driving strategic initiatives. Collaborate with multidisciplinary teams to ensure excellen...
4 days ago
Director, Information Security
$150K - $175K *
Lead the charge in managing client-facing security operations, overseeing a high-performing team, and acting as a trusted advisor. Drive incident response, tool management, and process improvement to...
2 weeks ago
$252K - $315K *
Champion psychiatric practice excellence by developing standards and frameworks to enhance clinician support, patient outcomes, and operational quality. Collaborate with leadership to implement eviden...
1 week ago
Senior Operational Strategy Director
$203K - $304K *
Champion innovative operational strategies in clinical research, driving excellence in bid defense meetings and proposal development. Collaborate with cross-functional teams to enhance study execution...
2 weeks ago
Deputy Director, Partnerships & Technical Integration
$196K - $210K *
Partner with us to shape the future of semiconductor workforce development by aligning industry needs with educational strategies, fostering partnerships, and leading initiatives that ensure technical...
Reposted yesterday
$147K - $220K *
Optimize project delivery by leading clinical study initiatives, ensuring quality, budget, and timelines are met. Collaborate with teams and clients to drive success in complex global trials while man...
3 weeks ago
Partner Manager, AI Ecosystems
$140K - $175K *
Empower Apollo's frontier partnerships by deepening collaborations with AI-native platforms and foundation model companies. Analyze the evolving landscape and drive monetization strategies while build...
Reposted 2 weeks ago
Senior Director, Patient Recruitment - Remote
$150K - $180K *
Inspire patient recruitment strategies by leading a dynamic team, collaborating with senior management, and leveraging innovative tools to enhance enrollment across clinical trials while ensuring dive...
1 week ago
$280K - $400K *
Empower engineering excellence by leading a growing team to deliver high-quality software solutions while fostering collaboration across teams and ensuring operational scalability...
Reposted yesterday
Director Utilization Management
$110K - $130K *
Join a team that's dedicated to optimizing healthcare delivery through strategic leadership in Utilization Management. Drive excellence in clinical care and operational outcomes while ensuring complia...
2 weeks ago
$164K - $305K *
Lead the charge in developing strategic relationships with C-suite executives to drive growth, retention, and value realization across complex health systems, ensuring integrated solutions and measura...
1 week ago
$110K - $135K *
Champion the future of AI data applications by driving product strategy, managing roadmaps, and enhancing user experiences. Collaborate with cross-functional teams to deliver high-quality solutions th...
3 weeks ago
Product Director, Directed Spend Rewards and Offers - Optum Financial - Remote
$134K - $230K *
Join a dynamic team as you lead the strategy and execution of innovative consumer payment solutions, driving growth and engagement through targeted rewards and offers while collaborating across multip...
2 weeks ago
Account Executive, Commercial ( West)
$106K - $151K *
Accelerate your career by driving IoT solutions for small to medium businesses. Engage with diverse industries, manage complex sales processes, and build lasting relationships while contributing to im...
Yesterday
Director of Provider Sales / Remote / Healthcare
$130K - $160K *
Lead new business initiatives across the Central and Eastern U.S. by managing complex enterprise sales cycles in healthcare technology, driving growth through strategic partnerships and collaboration...
Reposted today
Senior Consultant, IRA Advisory
$78K - $126K *
Join a dynamic team providing advisory services in energy, infrastructure, and economic development. Contribute to project development and support while building meaningful relationships in a collabor...
Reposted 6 days ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.