Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Managing Director, Construction Disputes & Advisory
$160K - $200K *
Unlock potential by leading high-performing teams in construction disputes and advisory. Drive client relationships, innovate solutions, and ensure quality execution while fostering growth and collabo...
3 weeks ago
$88K - $118K *
Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...
Reposted 3 weeks ago
Master Consultant, HubSpot & CRM Solutions
$117K - $158K *
Partner with us to lead transformative CRM implementations, guiding clients through strategy, execution, and optimization. Leverage your expertise to mentor teams and drive innovative solutions that e...
1 week ago
Vice President, Revenue Operations
$150K - $175K *
Transform revenue operations by leading systems, data, and processes that unify Sales, Marketing, and Customer Success into a streamlined revenue engine, driving growth and efficiency across the organ...
2 weeks ago
$130K - $155K *
Take ownership of the health, safety, and environmental initiatives, ensuring compliance and risk management for large clients. Leverage comprehensive industry knowledge to influence stakeholders and...
Reposted 6 days ago
$175K - $215K *
Lead the charge in driving strategic growth and client satisfaction by managing senior-level relationships, leveraging cross-functional resources, and delivering measurable business value within a por...
Today
Associate Director, Business Development & Marketing Operations (Remote)
$115K - $135K *
Engage with us to drive operational excellence in Business Development & Marketing. Lead strategic initiatives, optimize processes, and enhance team effectiveness while collaborating across functions...
6 days ago
$147K - $192K *
Tackle new opportunities in the healthcare sector by driving sales and strategy. Engage with C-suite executives, implement effective sales policies, and analyze market trends to maximize revenue growt...
Reposted 1 week ago
Directeur financer / Director of finance
$125K - $150K *
Lead the Finance department, driving strategy and financial planning while overseeing all financial activities. Utilize modern technologies to enhance processes and reporting, guiding the organization...
1 week ago
AI Services Lead - Client Services
$130K - $160K *
Drive AI transformation by leading client engagements, shaping strategies, and ensuring successful delivery. Build trusted relationships with stakeholders, oversee project execution, and mentor teams...
3 weeks ago
Account Manager II (Remote Southeast Territory)
$67K - $101K *
Innovate your sales career by driving revenue growth and building lasting customer relationships. Own your territory, manage the full sales cycle, and collaborate with teams to accelerate deals and en...
Reposted 1 week ago
Director, Regulatory Affairs, Advertising, Promotion and Labelling
$160K - $190K *
Transform regulatory affairs by leading strategic initiatives in advertising, promotion, and labelling for global products. Drive compliance and innovation while collaborating with cross-functional te...
3 weeks ago
$80K - $95K *
Transform airport advertising environments by conducting site visits, developing signage concepts, and collaborating with design teams. This role combines hands-on fieldwork with creative design to en...
1 week ago
People Systems and Solutions Manager
$188K - $235K *
Unlock potential by shaping and driving the People Systems roadmap, translating business needs into scalable processes, and managing technology vendors to enhance the employee lifecycle through innova...
2 weeks ago
$150K - $180K *
Accelerate progress at the forefront of AI initiatives, driving strategic development and implementation across the Health Systems and Government Services unit to enhance operational excellence and cu...
1 week ago
$187K - $234K *
Lead and inspire a team of Enterprise Solution Engineers to drive AI-enabled customer outcomes, collaborating across functions to deliver innovative strategies and solutions while mentoring talent and...
Yesterday
$206K - $257K *
Lead and mentor a dynamic team of Enterprise Solution Engineers, driving AI-enabled strategies and customer success across the US South. Collaborate with cross-functional teams to enhance product valu...
Yesterday
Senior Director, Platform Prioritization & Delivery
$196K - $243K *
Lead the charge in cross-functional delivery, managing prioritization and execution across diverse teams. Drive organizational effectiveness while fostering collaboration and trust, ensuring initiativ...
4 weeks ago
Director, Technology Integration Delivery
$140K - $175K *
Elevate your career by leading technology integration for M&A, ensuring seamless execution from due diligence to stabilization. Drive cross-functional collaboration and deliver predictable outcomes wh...
1 week ago
Senior Manager, Lifecycle Marketing
$181K - $245K *
Elevate your career by leading lifecycle marketing strategies that enhance customer engagement, retention, and monetization. Drive impactful programs while managing a high-performing team and collabor...
1 week ago
$112K - $143K *
Drive product innovation by overseeing the lifecycle of our flagship car wash software. Collaborate with cross-functional teams to define strategy, prioritize features, and ensure high-quality deliver...
6 days ago
$100K *
Drive growth and strengthen relationships in Broker-Dealer and RIA channels. Consult with financial professionals on investment solutions, deliver market insights, and support business development ini...
2 weeks ago
$177K - $243K *
Advance your career by leading a global compensation function, shaping strategies, and building a high-performing team. Collaborate with key stakeholders to drive compensation programs that align with...
3 weeks ago
$109K - $140K *
Shape the future of project estimating by leading comprehensive cost analyses, collaborating with diverse teams, and driving strategic initiatives to enhance project success and client relationships i...
2 days ago
Director- Consumer Underwriting
$135K - $235K *
Champion strategic oversight in consumer underwriting, leading a team to enhance risk management and customer service while driving business growth in your territory. Collaborate with partners to iden...
Today
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.