Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$119K - $190K *

Shape the future of our Corporate Functions by partnering with senior leaders to drive talent strategy, organizational effectiveness, and leadership development. Leverage data and insights to influenc...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $184K *

Lead the charge in driving strategic initiatives and optimizing processes across teams. Collaborate with stakeholders to enhance performance and deliver impactful results, while fostering a culture of...

Texas, USRemote

Today

  •   Less than 5 years exp.  •   Business Services

$144K - $184K *

Engage with major regional accounts to drive strategy and new business growth. Build executive relationships, manage account satisfaction, and leverage Gartner's sales methodology to achieve quota and...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Lead strategic initiatives for high-value accounts, driving new business growth by leveraging deep client relationships and insights. Master internal methodologies to enhance customer satisfaction, re...

Alberta, CARemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$170K - $230K *

Elevate the sales strategy and operations by partnering with leadership to enhance productivity, implement AI solutions, and drive data-driven decision-making. Lead a team to optimize processes and en...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Partner with us to transform customer experience operations into a seamless, data-driven journey. Your leadership will unify departments for consistency, enabling effective strategies that enhance cus...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $154K *

Accelerate revenue growth and operational excellence in the Home Center channel. Lead strategic initiatives, manage partnerships, and drive performance metrics while mentoring teams to achieve high-im...

Atlanta, GARemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$165K - $175K *

Champion strategic people initiatives by advising leadership, crafting executive communications, and leveraging analytics to drive organizational effectiveness and accountability across the People fun...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $155K *

Drive impactful marketing initiatives by executing campaigns, managing operations, and collaborating with teams to enhance brand visibility and support sales growth. Leverage data insights to optimize...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$92K - $138K *

Transform your career by driving growth in Managed IT & Security Services. Engage with C-level clients, tailor solutions, and lead strategic initiatives in a dynamic, remote environment. Join us to sh...

Chicago, ILRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Build strategic risk management plans for high-profile clients, leading executive interactions and driving growth across multi-line programs. Collaborate with teams to enhance client value while mento...

Columbus, OHRemote

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the charge in providing strategic risk management solutions for high-profile clients. Oversee complex multi-line programs, drive growth initiatives, and mentor internal teams while maintaining in...

Cincinnati, OHRemote

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $150K *

Champion strategic growth by leading high-profile client engagements, developing risk management plans, and driving profitability across multi-line insurance programs while mentoring internal teams an...

Fort Wayne, INRemote

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the charge in providing strategic risk management solutions for high-profile clients. Drive growth and profitability while mentoring teams and influencing market trends through expert knowledge a...

Solon, OHRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$350K - $500K+*

Lead and innovate in game production, driving strategic initiatives and excellence across a diverse portfolio. Collaborate with teams to deliver high-quality gaming experiences while fostering a cultu...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$150K - $180K *

Champion the evolution of brand marketing by leading a dynamic team, crafting compelling campaigns, and enhancing executive communications to elevate brand presence and engagement across all platforms...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$109K - $141K *

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

CanadaRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $118K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Drive revenue growth by developing strategic sales plans and building client relationships in the dynamic Connected TV advertising landscape. Leverage industry knowledge to identify opportunities and...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Create and implement a comprehensive fleet strategy, overseeing lifecycle management, compliance, and financial performance while collaborating with cross-functional teams to enhance asset utilization...

Westlake Village, CARemote

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$101K - $134K *

Join a team that's driving growth in the Virtual Production sector by managing Sony's Crystal LED product. Leverage your expertise in business management and display technology to develop strategies...

California, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$115K - $125K *

Drive the vision and strategy for analytics products, enhancing client insights and program value. Collaborate across teams to deliver AI-enabled solutions, ensuring seamless integration and measurabl...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $90K *

Join a team that's transforming customer onboarding by leading complex implementations, aligning stakeholders, and delivering scalable solutions that drive success and revenue. Your expertise will bri...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in managing district field service operations, driving profitability, and enhancing customer satisfaction through effective team leadership and strategic coordination across multiple r...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$190K - $230K *

Shape the future of scientific services by leading global product strategy, driving revenue growth, and ensuring operational excellence. Collaborate with experts to deliver innovative solutions that m...

Massachusetts, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.