Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Senior Proposal & Pursuit Manager
$105K - $130K *
Lead the proposal development process, enhancing strategies and systems to elevate submissions. Collaborate with executives and technical experts to create compelling, client-focused proposals that sh...
6 days ago
Dir, MAPS (Market Access Patient Services)/Medical Data Partnerships Lead
$185K - $344K *
Join a team that's redefining market access through innovative data partnerships. Lead strategic collaborations, ensure data compliance, and drive insights that enhance decision-making and patient ser...
Reposted 6 days ago
Remote Director, Application Services
$114K - $145K *
Champion the modernization and performance of enterprise applications, ensuring reliability and security while driving innovation and operational excellence in a remote leadership role focused on stra...
Reposted yesterday
$160K - $206K *
Advance lifecycle marketing strategies to engage millions of renters, driving revenue and enhancing user experience. Lead a small team while building innovative programs from the ground up, integratin...
3 weeks ago
Manager of Customer Success, SMB
$100K - $120K *
Join a dynamic team to lead customer success for SMBs, driving retention and growth. You'll coach a team, streamline onboarding, and leverage data and AI to enhance customer engagement and satisfactio...
2 weeks ago
Client Success Executive - Prescription Benefits
$80K - $95K *
Drive client success by leading strategic account teams, ensuring satisfaction, and fostering strong relationships. Leverage expertise to enhance service delivery and support client retention through...
Reposted yesterday
$150K - $180K *
Analyze financial strategies and lead the FP&A function to drive organizational growth. Collaborate with executives to translate business goals into actionable financial plans, ensuring robust forecas...
6 days ago
Director - Sales Operations Americas
$150K - $180K *
Shape the future of sales operations by leading logistics, customer onboarding, and revenue reporting for a dynamic B2B technology company. Drive strategic initiatives and ensure seamless processes th...
Yesterday
Director, Sales - Inside Sales
$145K - $170K *
Shape the future of our Inside Sales team by driving revenue growth and enhancing customer relationships. Lead with strategic vision while coaching representatives to deliver tailored, technology-enab...
Reposted 6 days ago
Director- Model Audit, Build and Transaction Advisory
$150K - $180K *
Partner with us to lead a dynamic model audit team, enhancing financial modelling processes while driving strategic growth and innovation across projects, all while fostering a collaborative and high...
Reposted today
$100K - $120K *
Pioneer innovative eDiscovery solutions by managing complex projects, collaborating with legal teams, and mentoring staff. Ensure quality deliverables while exceeding client expectations through exper...
1 week ago
$158K - $213K *
Oversee day-to-day accounting and treasury operations, ensuring accuracy and compliance. Lead month-end close processes, refine internal controls, and develop a high-performing team while integrating...
Reposted 1 week ago
Snr Director, Global Controller
$160K - $200K *
Lead global accounting functions, ensuring integrity and efficiency in financial processes. Supervise teams across multiple locations while enhancing reporting accuracy and compliance within a growing...
Reposted today
Implementation Project Manager
$90K - $110K *
Champion client success by leading complex implementations, managing risks, and ensuring operational readiness. Collaborate with executive stakeholders to deliver projects on time while maintaining hi...
Reposted 1 week ago
Director, Health & Life Sciences Research/Communities - Remote
$125K - $140K *
Lead transformative healthcare initiatives by fostering client relationships, driving impactful research, and developing high-performance teams to achieve strategic goals and business growth...
6 days ago
Director of Product Management, Data Science
$150K - $180K *
Pioneer a data-driven future by leading product strategy for data science solutions. Drive innovation, oversee development, and ensure alignment with business goals to deliver impactful analytics prod...
3 weeks ago
Director, Pricing and Profitability
$124K - $223K *
Shape the future of pricing strategy by leading a dynamic team to optimize profitability and drive strategic decisions across SaaS and services. Collaborate with executives to enhance customer value a...
3 weeks ago
Director, North American B2B Secular Shift – Property & Casualty Insurance
$150K - $180K *
Drive growth in the Property & Casualty Insurance sector by spearheading innovative B2B payment strategies. Collaborate across teams to forge partnerships, enhance solutions, and lead transformative c...
Reposted 4 days ago
$110K - $130K *
Drive the success of Abacum implementation projects, managing end-to-end delivery while collaborating with sales and partners to ensure client satisfaction and value realization on the platform...
2 weeks ago
Senior Director, Revenue Operations
$170K - $195K *
Join a dynamic team as you lead Revenue Operations, driving strategy and execution for sales and renewals. Collaborate across departments to enhance processes, optimize technology, and ensure accurate...
5 days ago
Director, Business Development (Healthcare)
$110K - $150K *
Unlock new business opportunities by strategically engaging with key stakeholders in the Healthcare and Commercial Real Estate sectors. Collaborate cross-functionally to drive targeted campaigns and e...
1 week ago
$140K - $150K *
Join a team that's dedicated to advancing clinical research by managing complex studies, ensuring compliance with regulations, and leading cross-functional teams to achieve project milestones efficien...
2 weeks ago
$71K - $107K *
Oversee regional IT service delivery, ensuring reliability and customer satisfaction. Connect global strategies with local operations, enhancing user experiences and driving service improvements in a...
Reposted today
$80K - $95K *
Lead the charge in managing client lease administration, ensuring data accuracy, timely reporting, and efficient operations. Collaborate with teams to enhance client satisfaction and maintain high ser...
Today
$102K - $120K *
Lead the charge in delivering impactful BI solutions by managing analytics teams, enhancing client partnerships, and driving data governance initiatives to optimize insights and reporting across diver...
2 days ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.