Director, Client Management Jobs in Toronto, ON

Own and drive the omni-channel retention strategy as you lead CRM initiatives including email, SMS, and loyalty programs. Collaborate with marketing teams to enhance customer relationships and maximiz...

Manage the Order Management Systems platform to ensure accurate orders flow from capture to settlement, while optimizing internal tools and supporting downstream teams to enhance operational efficienc...

Lead and enhance sales operations by modernizing workflows, embedding AI, and driving data-driven decision-making while collaborating cross-functionally to optimize revenue and operational processes...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Bring your expertise to a dynamic role leading strategic communications for diverse clients. Oversee account management, ensure client satisfaction, and develop junior team members while driving creat...

Lead the development and management of global insurance programs, ensuring risk mitigation across commercial lines while advising senior stakeholders and enhancing portfolio resilience in a dynamic en...

Drive impactful growth in Property Management by leading client engagements, revenue growth, and strategic account expansion. Shape market positioning and foster executive-level relationships while ov...

Accelerate progress at the forefront of property management, driving revenue growth and client retention while leading a high-performing sales team to expand market share and strengthen strategic rela...

Elevate client experiences by leading digital platform solutions, overseeing technical teams, and ensuring high-quality delivery across various engagements while driving innovation in analytics, DAM...

Lead the charge in implementing Microsoft D365 CE projects to enhance business processes. Responsible for project management, team leadership, and stakeholder communication to deliver technology solut...

Take ownership of portfolio management, aligning IT services with business goals, enhancing customer satisfaction, and driving profitability through strategic insights and continuous improvement...

Develop and manage key client accounts, ensuring effective claims solutions, client satisfaction, and achievement of financial targets by engaging with stakeholders and guiding a dedicated adjusting t...

Engage clients by managing key accounts, implementing tailored claims solutions, and ensuring service excellence to drive performance and exceed targets in a dynamic remote environment...

Empower enterprise growth by forging strategic relationships and engaging stakeholders. Drive impactful initiatives, lead client engagement programs, and ensure a consistent premium experience for hig...

Champion our brand by leading creative strategies and executing impactful marketing campaigns. Collaborate across teams to ensure brand consistency, optimize performance, and inspire innovation while...

Innovate the future of data management in Global Markets. Collaborate across teams to develop analytics tools, automate solutions, and enhance client experiences, unlocking valuable insights from vast...

Champion daily merchant boarding, underwriting, and risk operations while enhancing efficiency and control. Lead a high-performing team, modernize processes, and operationalize data insights for impro...

Lead the strategy and execution of innovative payment solutions for healthcare organizations. Drive product development, enhance user experience, and actively engage with stakeholders to improve finan...

Champion high-quality lease administration and audit services for corporate clients, leading a diverse team to enhance operational excellence, client relationships, and strategic initiatives while dri...

Drive operational excellence by leading a diverse team in managing lease administration and landlord relations for a corporate client environment. Collaborate strategically to optimize processes, enha...

Transform client experiences by leading account onboarding and management processes. Drive operational efficiency, enhance customer satisfaction, and implement innovative solutions within a collaborat...

Deliver exceptional service to Ultra High Net Worth clients by leading a top-tier team, ensuring retention, and driving service excellence while maintaining a small portfolio of key client relationshi...

Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...

Drive data governance initiatives within Wealth Management Americas to enhance compliance and business growth. Collaborate with IT and stakeholders to implement standards, manage data quality, and opt...

Empower the sales organization by leading strategic initiatives, driving technology adoption, and leveraging data analytics. You will oversee operations, enhance productivity, and identify growth oppo...