Director, Customer Engagement Jobs in New York, NY

Support cross-functional teams to implement AI-driven healthcare solutions, driving project success and ensuring post-implementation ROI. You'll tackle challenges in customer engagement and enhance th...

Partner with us to lead and scale strategic partnerships in the Travel & TMC sector. Drive high-value deals, manage executive relationships, and build a high-performing team while shaping a crucial bu...

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

Lead transformative customer experiences by aligning strategies and processes across global conferences. Drive operational efficiencies, elevate event quality, and foster collaboration to enhance atte...

Join a team that's driving the Service Engagement function, leading complex bid processes, and ensuring success through strong collaboration between Sales and delivery. Shape key opportunities and enh...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...

Optimize client relationships and operational excellence while leading strategic initiatives for a diverse banking account. Drive performance across multiple locations and ensure continuous improvemen...

Drive the customer care product vision and strategy, leading a team of product managers to enhance AI support, optimize contact center platforms, and improve user experiences across multiple business...

Lead the transformation of customer engagement in a regulated healthcare sector, enhancing operational efficiency and service excellence while fostering a high-performing team. Drive strategic initiat...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Join us to drive strategic customer programs in semiconductor product management, leading cross-functional teams to ensure timely delivery and execution of technical commitments while maintaining stro...

Drive customer program success by leading strategic initiatives across multiple functions, ensuring timely delivery of technical and operational commitments. Build partnerships with stakeholders to en...

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

Accelerate growth by expanding key accounts and establishing strategic partnerships with CXOs. Leverage AI expertise to drive value-led conversations and ensure client satisfaction while achieving rev...

Drive account growth by exceeding revenue targets and strategically partnering with CXOs to enhance AI transformation engagements. Expand portfolio depth through relationship-building, structured plan...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Engage as a senior leader overseeing multidisciplinary client projects, building trusted relationships, and ensuring operational excellence while fostering team success and identifying growth opportun...