Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Sr Software Engineer - Engineer
$202K - $224K *
Unlock potential by leading advanced machine learning initiatives to optimize rider pricing, driving revenue growth and enhancing user experience across Uber's mobility services. Collaborate with cros...
1 week ago
Senior Enablement Program Associate - Technical Solutions Enablement
$73K - $97K *
Unlock potential by driving global enablement programs, enhancing stakeholder engagement, and leveraging data insights to improve operational excellence within a dynamic team environment...
1 week ago
Senior Engineer - Core Services Backend
$95K - $119K *
Lead the charge in building and scaling mission-critical backend systems, ensuring high performance and resilience. Collaborate with cross-functional teams to drive technical excellence and mentor eng...
1 week ago
Senior Engineer - Core Services Backend
$95K - $119K *
Join our dynamic team as you tackle complex backend systems, ensuring high performance and scalability. Collaborate with cross-functional teams to drive technical excellence and mentor junior engineer...
1 week ago
Software Development Engineer - UI and Tooling - Java, Go or Kotlin
$148K - $222K *
Drive innovation by designing and building backend services for a developer platform. Own features end-to-end, integrate AI capabilities, and ensure operational excellence in a cloud-native environmen...
Reposted yesterday
Software Development Engineer - UI and Tooling - Java, Go or Kotlin
$148K - $222K *
Explore the future of backend services in a dynamic team, building and operating impactful microservices for a developer platform, while enhancing developer experience with AI innovations and ensuring...
Reposted 2 days ago
$161K - $220K *
Architect cutting-edge Cloud infrastructure, ensuring reliable, secure, and efficient platform services. Collaborate with teams to automate and optimize public and private cloud environments, directly...
Reposted 1 week ago
Engineering Manager, Enablement
$150K - $185K *
Champion the development of high-trust engineering teams while managing intake, capacity planning, and operational excellence. Drive delivery and foster collaboration across functions to meet evolving...
1 week ago
$120K - $145K *
Grow your career with a pivotal role in developing automated system security solutions. Collaborate in projects focused on data management, API development, and process enhancement for streamlined ope...
Reposted 2 weeks ago
$146K - $235K *
Innovate solutions as a Full Stack Software Engineer, driving the full software development lifecycle. Collaborate with cross-functional teams to create high-performance applications and contribute to...
Reposted 2 days ago
$140K - $206K *
Develop scalable software solutions by leveraging modern technologies, collaborating across teams, and ensuring quality through best practices. Take ownership of the entire software development lifecy...
Reposted 2 days ago
$111K - $162K *
Transform your career with a dynamic engineering role focused on scalable, resilient compute infrastructure. Collaborate on innovative solutions and enhance operational performance while embracing clo...
Reposted 3 weeks ago
DevOps Platform Engineer, Senior
$77K - $176K *
Join us to enhance cloud environments by leveraging your DevOps expertise. You'll drive modernization efforts, optimize container orchestration, and support strategic initiatives to ensure seamless de...
2 days ago
$110K - $130K *
Transform customer experiences by leveraging advanced observability and AI technologies. Collaborate with sales and engineering teams to drive technical solutions, optimize value, and enhance enterpri...
1 week ago
Senior Technical Success Manager
$120K - $145K *
Accelerate progress at enterprise-level security transformations by guiding Fortune 100 clients through DevSecOps adoption. Leverage your expertise to build trusted relationships, drive value, and inf...
2 weeks ago
$187K - $253K *
Unlock potential by developing innovative solutions for advanced model serving, ensuring optimal performance and reliability while collaborating with teams to drive technical excellence and future inf...
2 weeks ago
Senior Product Manager, Technical
$168K - $252K *
Join a team that's shaping the future of API platforms and data standards. As a Senior Product Manager, you'll drive strategic initiatives, collaborate across teams, and enhance developer experiences...
3 days ago
Senior Product Manager, Technical
$168K - $252K *
Champion the API platform roadmap, collaborating across teams to drive clarity and prioritize impactful outcomes. Lead product direction, ensuring alignment and successful delivery while enhancing dev...
2 days ago
Systems Development Engineer, Managed Operations (MO); AWS Operations Management (AWSOM) Team
$129K - $174K *
Join a team that's innovating solutions for global customers by developing and managing advanced systems. Collaborate across diverse projects to enhance reliability, performance, and automation in a d...
2 weeks ago
Software Development Engineer, AWS Central SDE Team
$143K - $194K *
Shape the future of technology by designing and developing innovative software solutions. Collaborate with diverse teams to enhance systems and mentor junior engineers while driving continuous improve...
1 week ago
Senior Software Development Engineer - AI Tools
$190K - $285K *
Lead the design and development of AI infrastructure that enhances developer experience. Collaborate with teams to integrate AI capabilities, ensuring quality and compliance while shaping the future o...
2 days ago
$90K - $110K *
Champion customer success by resolving technical inquiries and building scalable systems. Drive operational support, enhance documentation, and automate workflows to ensure a seamless experience for c...
2 weeks ago
Technical Customer Success Expert
$93K - $143K *
Unlock potential by guiding customers through the implementation of HP's software solutions, focusing on endpoint security and service delivery. Leverage your expertise to enhance customer satisfactio...
1 week ago
Sr. Software Development Engineer
$156K - $234K *
Drive impactful design decisions and lead the development of scalable, high-performance AI model serving systems. Collaborate with teams to enhance infrastructure, optimize performance, and maintain r...
Reposted 1 week ago
Sr. Software Development Engineer
$156K - $234K *
Lead the charge in designing and scaling a high-performance AI model serving platform, ensuring reliability and efficiency while fostering an inclusive team culture. Drive impactful decisions that enh...
Reposted 1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.