Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$125K - $150K *

Lead the development of innovative AI solutions by collaborating with strategic clients to transform complex workflows into impactful autonomous agents, shaping the future of AI-driven learning and es...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$262K - $364K *

Transform software development by leading full-stack projects, driving architecture, and enhancing security measures. Collaborate across teams to deliver innovative solutions while mentoring future te...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$184K - $250K *

Transform the future of AI-driven documentation by architecting autonomous workflows, leading cross-functional teams, and ensuring content quality through innovative agent orchestration and evaluation...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform the future of commercial equipment by leading innovative engineering solutions, enhancing reliability, and driving cost-effective improvements through data analysis and cross-functional coll...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $200K *

Drive the development of innovative educational products by collaborating with engineers to build robust back-end systems and user interfaces, ensuring high-quality software delivery through effective...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $155K *

Elevate your career as a Staff Software Engineer, leading frontend architecture and driving platform initiatives. Shape innovative solutions, mentor engineers, and enhance our cloud stack while foster...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Contribute to the security and stability of enterprise PAM services by managing Delinea Secret Server. Ensure operational excellence through troubleshooting, integrations, and governance while collabo...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $198K *

Transform your career by leading systems engineering efforts for U.S. Navy munition programs. Drive technical solutions, collaborate with teams, and ensure system integrity throughout the development...

2 days ago

  •   11 - 15 years exp.  •   Business Services

$86K - $198K *

Lead the design and development of complex systems, translating customer needs into technical specifications. Collaborate with teams to enhance system performance and support national security mission...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Champion innovative solutions in a dynamic, remote environment, driving sales strategy and product development for public safety agencies. Collaborate with teams to deliver impactful presentations and...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$158K - $213K *

Join a team that's dedicated to designing and developing innovative software solutions. Engage in the full development cycle, from implementation to maintenance, while mentoring junior engineers and e...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$158K - $270K *

Lead the charge in defining product strategy and roadmap for AI-enabled global support, optimizing customer experiences and operational scale in a dynamic, transformative role driven by executive visi...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$158K - $213K *

Join us to design and build scalable systems that enhance advertising experiences for millions. Collaborate with cross-functional teams to deliver reliable solutions while driving continuous improveme...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $148K *

Help us transform data integration by building scalable, reliable platforms that enhance service delivery. You'll design workflows, manage APIs, and optimize performance, playing a key role in shaping...

Calgary, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Accelerate progress at our integration platforms, ensuring scalable, reliable data flows. You'll design, build, and optimize workflows while collaborating across teams to enhance performance and custo...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$152K - $205K *

Unlock potential by leading product development for cloud computing services. Collaborate with cross-functional teams to define features, engage customers, and drive adoption, all while ensuring a cus...

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Advance technical excellence by leading software solutions, establishing architecture standards, and mentoring teams to enhance ownership and problem-solving skills, ensuring scalable and maintainable...

1 month ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$130K - $260K *

Oversee the technical direction and delivery of secure Microsoft 365 and AI capabilities, leading cross-functional teams to translate complex business needs into maintainable solutions while mentoring...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $260K *

Join a dynamic team as a Senior Staff Engineer, leading the technical direction for Microsoft 365 and AI capabilities. Shape strategies, mentor engineers, and drive secure, resilient solutions across...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $260K *

Drive technical strategy and execution for Microsoft 365 and AI capabilities, leading cross-functional teams to deliver secure, resilient solutions while mentoring engineers and establishing architect...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $260K *

Unlock potential by leading the architecture and engineering of secure Microsoft 365 and AI solutions. Drive technical strategy, mentor teams, and translate complex business needs into effective, main...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $260K *

Lead the charge in shaping technical strategy and execution for Microsoft 365 and AI capabilities, driving architecture and engineering across teams to deliver secure, resilient solutions that meet co...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $260K *

Lead the charge in shaping technical strategy and execution for Microsoft 365 and AI capabilities, driving architecture and engineering excellence across cross-functional teams while mentoring enginee...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $260K *

Lead the technical direction for Microsoft 365 and AI capabilities, translating complex business needs into secure, maintainable solutions while mentoring teams and establishing architecture standards...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $260K *

Join a dynamic team as a Senior Staff Engineer, leading the architecture and implementation of secure Microsoft 365 and AI solutions. Drive technical direction, mentor engineers, and translate complex...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.