Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Staff Customer Support Programs & Supportability Lead
$154K - $180K *
Unlock your potential as a strategic leader driving customer support excellence. Own high-impact programs, optimize processes, and collaborate with cross-functional teams to enhance customer experienc...
3 weeks ago
Technical Customer Success Manager, API
$83K - $132K *
Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...
Reposted 3 weeks ago
Staff Software Engineer, Search Platform - Backend
$182K - $228K *
Lead the development of scalable, high-performance distributed systems that enhance our Search Platform. Collaborate with cross-functional teams to deliver impactful features while ensuring code quali...
2 weeks ago
$130K - $155K *
Drive the design and implementation of scalable AI software systems, collaborating with cross-functional teams to enhance performance and reliability while mentoring junior engineers and integrating i...
Reposted today
Senior Technical Program Manager, Platform Services
$130K - $285K *
Unlock potential by leading strategic programs within Platform Services to enhance logistics capabilities across enterprise, drive, and parcels, enabling seamless integration and operational excellenc...
Reposted 1 month ago
Senior Technical Program Manager, Platform Services
$130K - $285K *
Pioneer new methods at Platform Services by leading complex, large-scale engineering initiatives. Collaborate across teams to deliver reliable logistics solutions and enhance operational efficiency fo...
Reposted 1 month ago
$135K - $160K *
Drive technical excellence and team growth as you lead engineering efforts, ensuring high standards and effective delivery while fostering a culture of accountability and collaboration. Your leadershi...
1 week ago
$90K - $110K *
Champion the development of robust backend applications and APIs, collaborating with cross-functional teams to deliver innovative solutions in the mortgage industry. Drive projects from design to depl...
2 weeks ago
Senior Technical Program Manager, Leo Infrastructure Engineering and Operations
$148K - $201K *
Lead large-scale technical programs, driving cross-functional collaboration and strategic planning to ensure successful delivery and alignment with business objectives. Manage risks, optimize processe...
2 weeks ago
$86K - $198K *
Engineer innovative solutions by leading full stack development efforts, collaborating with teams to enhance platform integration, and driving onboarding processes in a dynamic, agile environment...
1 week ago
$142K - $168K *
Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...
2 weeks ago
Software Engineer - Platform Observability and Intelligence
$155K - $186K *
Join a team that's shaping the future of observability and developer experience. As a full-stack software engineer, you'll design and maintain tools that empower engineers, driving insights and enhanc...
3 weeks ago
Software Engineer - Platform Observability and Intelligence
$155K - $186K *
Optimize internal observability and developer experience by designing, building, and maintaining software solutions. Collaborate across teams to enhance tools and insights, contributing to impactful p...
3 weeks ago
Software Engineer - AI Accelerated Development
$95K - $115K *
Contribute to the development of innovative AI agents and workflows for clinical trials, integrating backend LLMs with front-end applications while ensuring compliance and reliability in a fast-paced...
Reposted 2 weeks ago
Software Engineer, ML Platform
$110K - $130K *
Champion the development of scalable machine learning applications, focusing on backend engineering and deployment pipelines. Collaborate within an Agile team to enhance ML services, ensuring performa...
1 week ago
Software Development Engineer, Region Flexibility Engineering
$114K - $191K *
Transform the future of software development by designing innovative solutions that enhance efficiency and scalability across Amazon's global infrastructure, impacting thousands of services and teams...
5 days ago
$120K - $160K *
Join a dynamic team of engineers to build innovative AI-driven healthcare solutions. Take ownership of full-stack projects, collaborating closely with cross-functional teams to deliver scalable, relia...
Reposted 1 month ago
Software Engineer - AI Accelerated Development
$110K - $130K *
Innovate and drive AI agent development for clinical trial platforms, integrating LLMs through the .NET stack. Engage in hands-on engineering to deliver end-to-end AI features, enhancing patient-centr...
Reposted 2 weeks ago
$130K - $160K *
Champion the health of our data pipelines while building innovative tools. Collaborate with stakeholders to resolve issues, enhance processes, and leverage AI coding agents to streamline workflows in...
4 days ago
Software Development Engineer in Test, Evisort AI
$83K - $125K *
Join a dynamic team to enhance our enterprise-grade SaaS platform through robust test automation, ensuring quality and scalability while collaborating with engineers and product managers to drive inno...
2 days ago
Senior Yocto Developer Toronto
$110K - $130K *
Lead the charge in developing and securing embedded Linux solutions for cutting-edge industrial edge computing platforms, driving innovation in IoT and Industry 4.0 through collaboration and advanced...
3 weeks ago
Database and Application Support Engineer (Journeyman)
$80K - $95K *
Join a team that's dedicated to ensuring database and application reliability. This role focuses on diagnosing outages, coordinating recovery efforts, and supporting enterprise IT operations to mainta...
6 days ago
Staff+ Software Engineer, Platform Acceleration
$405K - $485K *
Explore a pivotal role in enhancing developer experience by building tools that empower engineers to ship code efficiently. Collaborate with teams to solve complex challenges and drive innovation in a...
2 weeks ago
Staff+ Software Engineer, Platform Acceleration
$405K - $485K *
Lead the development of innovative tools that enhance developer experience, enabling faster code delivery and improved trust in changes. Collaborate with cross-functional teams to identify friction po...
2 weeks ago
Founding Forward Deployed Engineer
$125K - $150K *
Unlock potential by leading the development of innovative AI solutions that transform complex learning workflows into impactful autonomous agents, collaborating closely with strategic clients to shape...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.