Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$130K - $155K *

Join a team that's driving innovation in network engineering and operational readiness. Collaborate across functions to validate and deploy cutting-edge technologies in global data centers, ensuring s...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $200K *

Drive innovation in healthcare by architecting robust integration systems that connect legacy and modern platforms, ensuring high reliability and observability in mission-critical infrastructure...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$155K - $165K *

Drive impactful software solutions by collaborating with cross-functional teams, providing technical leadership, and translating business needs into scalable architectures that enhance operational eff...

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$167K - $245K *

Invent impactful solutions in a dynamic, hybrid environment. Join a team of engineers focused on developing next-gen infrastructure that powers AI/ML workloads through open-source technologies and lar...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock potential by managing large-scale, complex technology engagements, leading cross-functional teams, and ensuring successful project delivery while driving efficiency and excellence in program ma...

Vaughan, ONIn-Person

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$227K *

Join a team that's building innovative software solutions and APIs, enhancing customer experiences through reliable backend services and integrations. Collaborate in a dynamic environment focused on q...

San Francisco, CARemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $160K *

Join a team that's passionate about enhancing creator tools and user experiences. Collaborate on innovative video solutions, ensuring scalability and reliability for millions of users while growing yo...

1 week ago

  •   Less than 5 years exp.  •   Media

$120K - $145K *

Optimize team performance by leading high-impact software engineering initiatives. Foster a culture of innovation and collaboration, leveraging AI tools to enhance productivity while ensuring quality...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$109K - $197K *

Transform railway operations by designing and developing critical dispatch systems. Leverage your expertise in Java, Spring Boot, and Angular to enhance applications, ensuring reliability and scalabil...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $190K *

Lead the charge in developing scalable, secure platforms that enhance financial planning solutions. Collaborate with cross-functional teams to tackle complex challenges and drive innovation while ment...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $145K *

Shape innovative solutions across diverse platforms in a collaborative engineering team. Leverage your extensive software engineering experience to elevate project quality, drive technical discussions...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$85K - $95K *

Elevate customer experience by serving as a key liaison in product configuration, supporting inquiries, and driving satisfaction through effective communication and problem-solving in a dynamic team e...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Unlock potential by joining a dynamic team as an Application Engineer, where you'll provide software solutions and support for enterprise customers, enhancing product offerings and driving optimized s...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Unlock potential by simplifying complex workflows into intuitive user experiences. You'll combine support, education, and system building to enhance customer satisfaction in a fast-growing tech enviro...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$302K - $336K *

Lead the charge in defining and delivering a multi-year strategy for a Zero Trust architecture, ensuring secure systems and cross-functional collaboration while mentoring engineers and driving fleet-w...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$302K - $336K *

Join a team that's redefining security architecture by leading the development of a Zero Trust identity framework, driving innovation, and ensuring the reliability of critical systems across multiple...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$302K - $336K *

Lead the charge in defining and delivering a multi-year Zero Trust architecture, driving engineering excellence and cross-functional collaboration to enhance security across diverse systems and teams...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$95K - $115K *

Champion the development of robust CI/CD pipelines and automate infrastructure, ensuring seamless software operations. Collaborate with teams to enhance efficiency and foster a culture of continuous i...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's driving innovation in engineering solutions. Lead technical sales, support product development, and enhance customer service while collaborating with cross-functional teams to achie...

1 week ago

  •   8 - 10 years exp.  •   Staffing

$165K - $220K *

Join a team that's redefining software engineering by architecting innovative solutions for complex challenges. Collaborate with cross-functional experts to drive digital transformation and enhance pa...

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$154K - $180K *

Unlock your potential as a strategic leader driving customer support excellence. Own high-impact programs, optimize processes, and collaborate with cross-functional teams to enhance customer experienc...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $170K *

Grow your career with a dynamic team leading AI-driven engineering solutions. Mentor engineers, enhance productivity, and drive innovation in a fast-paced environment while collaborating across global...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$143K - $194K *

Champion the design and development of scalable software systems that enhance security communications workflows, collaborating across teams to deliver impactful solutions that prioritize customer outc...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$83K - $132K *

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$130K - $155K *

Drive the design and implementation of scalable AI software systems, collaborating with cross-functional teams to enhance performance and reliability while mentoring junior engineers and integrating i...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.