Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$70K - $95K *

Develop your skills in software support by resolving equipment application issues, assisting field engineers, and enhancing customer satisfaction through effective troubleshooting and documentation pr...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$94K - $176K *

Transform legal practice by leveraging AI to create innovative solutions that enhance workflows and outcomes. Collaborate with legal professionals to design, build, and optimize AI-powered tools tailo...

Yesterday

  •   5 - 7 years exp.  •   Media

$94K - $176K *

Innovate legal technology solutions by leveraging AI to enhance workflows. Collaborate with legal professionals to design and implement impactful tools, ensuring accuracy and usability while driving e...

Yesterday

  •   5 - 7 years exp.  •   Media

$94K - $176K *

Join a dynamic team to design and implement AI-driven legal solutions, enhancing workflows for legal professionals. Leverage your legal expertise and tech fluency to create impactful tools that transf...

Yesterday

  •   5 - 7 years exp.  •   Media

$160K - $200K *

Engineer transformative software solutions for strategic defense clients. Collaborate with partners, tackle complex challenges, and drive innovation in a dynamic environment. Take ownership from desig...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$170K - $205K *

Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $115K *

Shape the future of data center operations by leading fiber deployment, ensuring quality verification, and mentoring teams across multiple sites. Drive process improvements and maintain documentation...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Lead the charge in data center fiber deployment and verification, ensuring quality and compliance across multiple sites. Manage documentation, mentor junior engineers, and drive process improvements w...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Shape the future of data center operations by leading fiber deployment, ensuring quality verification, and mentoring teams across multiple sites. Drive process improvements and maintain documentation...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $115K *

Unlock potential by leading data center fiber deployment and verification. Ensure quality through meticulous documentation, hands-on testing, and mentoring. Drive process improvements while managing m...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion enterprise customer success by building strategic partnerships that foster adoption and retention. Drive value realization through effective relationship management, with a focus on measurabl...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by developing scalable systems that power product data for intelligent commerce. Collaborate with engineers to enhance backend services and frontend applications, ensuring accurate...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$144K - $237K *

Shape the future of secure member authentication by leading a senior team in building innovative identity solutions. Drive technical decisions and design across the customer identity stack, ensuring r...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $190K *

Transform user engagement by owning product roadmaps, collaborating cross-functionally, and leveraging data to drive impactful solutions. Engage with customers to identify opportunities and validate h...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $305K *

Champion security by leading offensive operations to identify vulnerabilities across diverse environments, including cloud and AI systems. Collaborate with teams to enhance defenses and automate testi...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$160K - $305K *

Engage in proactive security assessments by leading red team operations, identifying vulnerabilities across diverse environments, and collaborating with engineering teams to implement effective remedi...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$160K - $305K *

Join a team that's redefining security by proactively identifying vulnerabilities across diverse environments. Collaborate with engineers to implement impactful fixes and enhance our defenses against...

Washington, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$95K - $105K *

Unlock potential by leveraging your technical expertise to support sales teams, deliver product demonstrations, and solve complex challenges. Collaborate with engineering and marketing to drive busine...

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$185K - $270K *

Unlock potential by owning the development of a robust data platform, integrating diverse sources, and enhancing user-facing features. Collaborate across teams to ensure quality, reliability, and perf...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$62K - $141K *

Join a dynamic team as you develop and secure cloud container solutions, leveraging cutting-edge technology to enhance client environments and drive mission-critical change in a fast-paced DevOps role...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Accelerate your career by owning complete AI solutions from concept to production. You’ll tackle complex challenges across industries, collaborate closely with clients, and drive innovation in real-wo...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion innovative cloud networking solutions by designing secure, resilient architectures that integrate private and public cloud environments, ensuring seamless connectivity and adherence to Zero T...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$156K - $235K *

Innovate and implement scalable software solutions while enhancing infrastructure reliability and efficiency. Collaborate with teams to design robust systems that meet high engineering standards and d...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$199K - $348K *

Advance your career by owning the identity architecture for workloads and agents, leading the design of ephemeral authentication, and shaping runtime authorization while mentoring engineers and collab...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$200K - $250K *

Join a high-impact team to build and operate cutting-edge infrastructure for trading systems. You'll tackle complex challenges in Kubernetes, observability, and CI/CD, driving platform evolution and s...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.