Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$124K - $172K *

Empower your career as a Senior TPM, driving program strategy and execution across Customer Operations and Brand Marketing. Collaborate with diverse teams to enhance customer experiences and brand ide...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$124K - $172K *

Transform the customer experience by leading program strategy across Customer Operations and Brand Marketing. Collaborate with diverse teams to enhance brand identity and streamline processes, driving...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$102K - $164K *

Shape the future of customer experience and brand strategy as a Senior TPM, driving program execution across Customer Operations and Brand Marketing while fostering collaboration and innovation within...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$102K - $164K *

Lead the charge in shaping program strategy and execution across Customer Operations and Brand Marketing, driving collaboration and innovation to enhance customer experience and brand identity through...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$102K - $164K *

Shape program strategy and execution across Customer Operations and Brand Marketing, connecting teams and driving impactful initiatives that enhance customer experience and brand identity through inno...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$102K - $164K *

Drive impactful program strategy and execution across Customer Operations and Brand Marketing, connecting teams and enhancing customer experiences while leveraging AI and creative workflows to optimiz...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$102K - $164K *

Unlock potential by leading program strategy and execution across Customer Operations and Brand Marketing. Collaborate with diverse teams to enhance customer experience and brand identity through inno...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$102K - $164K *

Lead the charge in shaping program strategy and execution across Customer Operations and Brand Marketing, driving collaboration and innovation to enhance customer experience and brand identity through...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$102K - $164K *

Lead the charge in shaping program strategy and execution across Customer Operations and Brand Marketing, driving collaboration and innovation to enhance customer experience and brand identity through...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$113K - $149K *

Shape the future of our developer ecosystem by leading product strategy, enhancing user experience, and driving marketplace growth. Collaborate with cross-functional teams to deliver innovative soluti...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$113K - $151K *

Help us empower nonprofits by leveraging Salesforce solutions to enhance their impact. Collaborate with mission-driven organizations, delivering innovative technology solutions that drive success and...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock potential by leading high-level server and networking implementations, ensuring seamless integration for new and existing customers while documenting processes and maintaining communication wit...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $287K *

Transform your career by designing and deploying AI solutions in enterprise environments. Collaborate with experts to create impactful systems, leveraging cutting-edge tools and frameworks while drivi...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $287K *

Unlock your potential as a Forward Deployed Engineer, collaborating with teams to design and deploy AI solutions that drive real business impact in production environments. Engage with cutting-edge te...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $316K *

Transform enterprise environments by designing and deploying AI solutions. Collaborate with teams to deliver impactful, production-ready systems while leveraging cutting-edge technology and best pract...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$179K - $224K *

Join a team that's dedicated to delivering high-quality member-facing systems. As an Engineering Manager, you'll lead a squad through the entire development lifecycle, ensuring accountability, quality...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $240K *

Join a dynamic team to lead and enhance AWS infrastructure for real-time AI voice systems. Drive operational excellence, mentor engineers, and ensure secure, scalable solutions that support rapid prod...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$190K - $250K *

Join a team that's redefining infrastructure for real-time AI voice systems. In this leadership role, you'll enhance AWS platforms, drive operational excellence, and mentor engineers to support rapid...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Join a dynamic team to tackle complex healthcare challenges by developing full-stack solutions. Collaborate with cross-functional teams to define problems, implement features, and integrate AI, ensuri...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $125K *

Lead the charge in developing innovative enterprise solutions that enhance operational efficiency and drive digital transformation. Collaborate with stakeholders to deliver scalable, secure, and maint...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$95K - $125K *

Transform enterprise solutions by driving design, development, and implementation. Collaborate with stakeholders to enhance operational efficiency and accelerate digital transformation while leading b...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $170K *

Lead the development and execution of innovative banking technology solutions. Collaborate with stakeholders to design scalable, compliant applications while mentoring junior team members across diver...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$147K - $199K *

Optimize partner support operations by leading a team to enhance API connectivity, ensuring exceptional service delivery and fostering strong relationships with financial institutions for improved cus...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$231K - $323K *

Drive the architectural vision and delivery of complex software solutions, optimizing performance and security across multiple domains while mentoring engineering teams and integrating AI/ML solutions...

3 weeks ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$130K - $155K *

Join a dynamic team as a Senior Engineering Manager, leading technical excellence and team growth. Drive engineering standards, mentor talent, and ensure high-quality delivery while aligning with busi...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.