Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Champion IT operations by leading administration, automation, and support for all endpoint and SaaS systems, ensuring seamless productivity and security in a rapidly growing tech environment...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate as a technical leader, bridging backend automation with a seamless user experience. Drive development strategies for a robust ServiceOS, mentoring a team to ensure scalable frontend and backe...

Montreal, QCIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Drive your career with a pivotal role managing technical partnerships, scoping integrations, and ensuring successful collaboration between engineering teams and partners. Shape strategic conversations...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$153K - $213K *

Champion the development of a key platform, driving strategy, success metrics, and technical depth while collaborating across teams to deliver impactful solutions that meet customer needs and enhance...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$202K - $224K *

Drive impactful solutions as a Senior Software Engineer, architecting systems for capacity planning that optimize infrastructure costs and resource allocation. Collaborate across teams to enhance data...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$202K - $224K *

Champion innovative solutions by architecting systems for capacity planning, ensuring accurate resource allocation and cost management across infrastructure. Lead cross-team projects, driving operatio...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$202K - $224K *

Shape the future of infrastructure planning by architecting systems that optimize resource allocation and cost management, driving impactful solutions across engineering and finance teams while ensuri...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$91K - $167K *

Optimize service reliability and performance by applying Site Reliability Engineering practices. Collaborate with cross-functional teams to enhance monitoring, automate processes, and drive continuous...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$143K - $194K *

Shape the future of AI governance by owning end-to-end feature development. Collaborate with cross-functional teams to deliver innovative solutions that enhance trust in autonomous agents while thrivi...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead transformative technical engagements to enhance security, reliability, and resilience in banking applications. Collaborate with teams to modernize legacy systems, implement automated testing, and...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$230K - $270K *

Elevate backend development by leading initiatives that enhance frameworks, tooling, and libraries. Collaborate with cross-functional teams to ensure scalable, reliable systems while mentoring enginee...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$174K - $252K *

Unlock potential by driving innovative Android application development, collaborating with cross-functional teams, and enhancing user experiences through robust software solutions. Join a dynamic envi...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $167K *

Engage in designing and building backend services and APIs for clinical trials. Collaborate with cross-functional teams to deliver impactful software solutions, ensuring quality and security while enh...

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$184K - $250K *

Take ownership of a high-impact engineering team, driving technical vision and operational excellence while delivering scalable solutions for customer traffic management. Foster talent development and...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$144K - $189K *

Lead the development of large-scale product features, ensuring robust, secure, and maintainable code. Collaborate with cross-functional teams to influence product strategy while mentoring junior engin...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $235K *

Drive the technical direction of large-scale features, collaborating with cross-functional teams to deliver secure, maintainable code while mentoring junior engineers and enhancing product strategy...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Transform application performance monitoring by leveraging your Dynatrace expertise. Collaborate with cross-functional teams to analyze data, troubleshoot issues, and implement solutions that enhance...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$95K - $115K *

Join a team that's dedicated to enhancing application performance through expert Dynatrace monitoring. Collaborate with IT professionals to analyze, troubleshoot, and optimize application performance...

St. Louis, MORemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$120K - $145K *

Drive innovation as the technical expert in new product development, leading cross-functional teams to explore market opportunities while mentoring junior engineers and guiding sustaining projects to...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$130K - $155K *

Unlock your potential by leading hands-on core platform engineering efforts that ensure robust, secure, and efficient autonomous driving software deployment, while actively mentoring teams and improvi...

Reposted today

  •   5 - 7 years exp.  •   Transportation

$80K - $89K *

Engage as a frontline ERP Software Support Engineer, providing vital technical support, troubleshooting, and user training for internal systems. Collaborate with teams to maintain software functionali...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$168K - $285K *

Lead the development of Test & Code Coverage capabilities, transforming complex challenges into actionable strategies. Collaborate with cross-functional teams to enhance software quality and streamlin...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Unlock potential by providing escalated engineering support and maintaining production servers. Collaborate with development teams to ensure service reliability and enhance operational efficiency in a...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Unlock your potential as a Site Reliability Engineer, providing critical support for core software applications. Collaborate with teams to enhance system reliability and performance while managing pro...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Shape your career as a Site Reliability Engineer, providing critical support for core software applications. Collaborate with teams to enhance system reliability and automate processes, ensuring optim...

1 week ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.