Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$170K - $180K *

Join a dynamic team as a Full Stack Engineer SME, leading the design and optimization of secure, scalable web applications. Drive innovation in enterprise technology integration while ensuring complia...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $175K *

Explore the future of network infrastructure by leading large-scale AI deployments. Drive strategic planning, collaborate cross-functionally, and ensure high standards in network reliability and perfo...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $175K *

Shape the future of network infrastructure by leading deployment strategies and execution for large-scale AI backbone networks. Collaborate cross-functionally to enhance reliability and performance wh...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Innovate your career by leading network deployment strategies for large-scale AI infrastructure. Drive technical excellence and collaboration across teams to enhance network reliability and performanc...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the deployment and support of global Edge and Backbone networks, tackling complex challenges while collaborating cross-functionally to enhance network infrastructure and drive best practices in a...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $227K *

Innovate embedded software solutions for satellite communication systems. Lead the design and implementation of a 3GPP 5G NTN networking stack, collaborating with cross-functional teams to ensure high...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$77K - $176K *

Optimize cloud-based data platforms by leveraging your DevOps expertise to enhance client environments, ensuring seamless orchestration and security while driving innovative solutions in a collaborati...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$77K - $176K *

Empower your career as a senior platform engineer, leveraging cloud technologies to enhance data environments. Collaborate with cross-functional teams to drive strategy, design, and implementation of...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$165K - $206K *

Architect user-centric mobile applications that transform enterprise content management by optimizing performance and collaborating effectively across teams to enhance user experience and drive engage...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $115K *

Elevate your career by developing innovative engineering solutions and enhancing application performance. Collaborate with cross-functional teams to deliver high-quality software while driving continu...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$121K - $132K *

Innovate your career by managing production incidents and enhancing application support. Collaborate with teams to ensure system availability, implement changes, and conduct root cause analysis in a d...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $213K *

Champion innovative digital solutions by leading the design and development of cloud-native applications. Collaborate with cross-functional teams to drive technical direction and enhance member experi...

Utah, USRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$243K - $318K *

Lead the charge in engineering excellence by managing a high-performing team while driving advanced ML solutions, production-quality AI experiences, and scalable platform foundations. Foster collabora...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $235K *

Join us to drive complex backend projects, tackle architecture challenges, and mentor junior engineers while collaborating across teams to deliver high-quality, scalable solutions in a dynamic environ...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$149K - $235K *

Lead complex backend projects from design to launch, tackling architecture challenges and mentoring junior developers. Collaborate across teams to drive initiatives and ensure high-quality code throug...

San Francisco, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$81K *

Join a dynamic team to maintain and troubleshoot critical data center equipment, ensuring operational excellence and reliability. Engage in hands-on electrical and mechanical tasks while supporting mu...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Join a dynamic team to develop and enhance core platforms that empower engineering excellence. Collaborate on automation, tooling, and infrastructure solutions that drive efficiency and reliability in...

Reposted today

  •   Less than 5 years exp.  •   Transportation

$68K - $103K *

Empower operational excellence by integrating innovative automation technologies across logistics networks. Lead cross-functional teams through pilot planning and expansion phases, ensuring successful...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$104K - $176K *

Build and own features in a high-scale segmentation system, collaborating cross-functionally to enhance user targeting. Drive performance improvements and leverage AI tools to deliver high-quality res...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$104K - $176K *

Elevate your career by joining a dynamic team focused on user segmentation and targeting. You'll design and implement high-scale features, collaborate cross-functionally, and enhance our product's per...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$125K - $210K *

Transform your career by building high-scale segmentation features that enhance user targeting. Collaborate with cross-functional teams to deliver impactful solutions while leveraging AI tools in a fa...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Media

$130K - $200K *

Engage with a dynamic team to develop innovative software solutions, driving the full development lifecycle from design to deployment while collaborating across teams to enhance educational technology...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$143K - $194K *

Advance innovation by developing edge machine learning solutions that enhance operational efficiency across a global fulfillment network, collaborating with diverse teams to drive impactful technology...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$113K - $279K *

Unlock potential by providing 24/7 application support, ensuring system reliability, and automating security processes. Contribute to operational success through proactive troubleshooting and performa...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$220K - $240K *

Drive the design and operation of high-throughput, low-latency distributed systems for AI-driven forecasting and recommendations, ensuring reliability and operational excellence while leading technica...

2 weeks ago

  •   11 - 15 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.