Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$120K - $140K *
Champion product stability by resolving complex technical escalations, supporting field engineers through troubleshooting, and identifying systemic issues for lasting solutions across assigned system...
Reposted 4 weeks ago
$80K - $95K *
Unlock potential by solving complex technical issues in healthcare IT, collaborating with global teams to enhance reliability and customer satisfaction while driving continuous improvement and proacti...
1 week ago
$80K - $95K *
Drive customer satisfaction by diagnosing and resolving complex platform issues, collaborating with cross-functional teams to enhance user experience and ensure system reliability, while mastering our...
Reposted 1 week ago
Product Support Manager, Users and Product, Google Play
$114K - $163K *
Transform user support experiences by leading initiatives that enhance efficiency and drive automation. Collaborate with cross-functional teams to optimize product engagement and deliver exceptional s...
1 week ago
Senior Partner Platform Architect
$200K - $300K *
Unlock potential by leading partner technical enablement in contact center solutions. Drive onboarding, co-selling support, and strategic architecture using Zendesk and AWS technologies to ensure part...
1 week ago
Senior Partner Platform Architect
$200K - $300K *
Pioneer partner success by leading technical enablement for contact center solutions. Drive onboarding, co-selling support, and strategic architecture using Zendesk and AWS technologies to empower par...
1 week ago
Senior Partner Platform Architect
$200K - $300K *
Transform partner success by leading technical enablement and onboarding for contact center solutions. Drive innovation and strategic direction while collaborating with partners to optimize implementa...
1 week ago
Senior Partner Platform Architect
$200K - $300K *
Lead the charge in partner technical enablement for contact center solutions, driving onboarding, co-selling support, and strategic architecture. Collaborate with partners to optimize deployments and...
1 week ago
Senior Partner Platform Architect
$200K - $300K *
Elevate partner success by leading technical onboarding and enablement for contact center solutions. Drive strategic direction, optimize architectures, and provide expert guidance to ensure seamless i...
1 week ago
Senior End User Support Engineer
$80K - $95K *
Empower end users by providing expert technical support and mentorship. Lead initiatives to enhance user experience and technology adoption while ensuring exceptional service and collaboration within...
3 weeks ago
$150K - $200K *
Champion the resolution of complex technical issues for clients, leveraging expertise in Linux, networking, and cloud environments. Collaborate with teams to enhance service delivery and operational c...
2 days ago
Production Support Engineering - Cloud DevOps Engineer SMTS
$148K - $246K *
Transform the future of cloud infrastructure by designing, automating, and operating secure, scalable platforms. Collaborate with cross-functional teams to enhance service availability and developer p...
1 week ago
$80K - $95K *
Engage with end-users to deliver exceptional Tier 1 and Tier 2 IT support, enhancing operational efficiency and user experience. Collaborate on technology initiatives while maintaining high service st...
Yesterday
Software Engineer - Developer Productivity Engineering
$130K - $155K *
Shape the future of cloud architecture by developing scalable systems and integrating cutting-edge software for next-gen data centers. Collaborate across teams to enhance performance and reliability i...
4 days ago
$95K - $115K *
Drive system improvements and enhance applications by identifying opportunities, implementing innovative designs, and maintaining quality code while collaborating with teams to leverage new technologi...
Reposted 3 weeks ago
$71K - $119K *
Tackle complex production issues as an Enterprise Support Engineer, providing advanced technical support and ownership of customer cases. Collaborate across multiple layers to diagnose, troubleshoot...
3 weeks ago
$65K - $108K *
Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...
3 weeks ago
Software Engineer III, Engineering Productivity, Geo
$147K - $210K *
Reimagine developer workflows by designing and building scalable backend services and automation infrastructure, enhancing the quality and impact of AI-assisted engineering tools through robust teleme...
2 weeks ago
$120K - $145K *
Engage developers by creating impactful demos and technical content that enhance their experience with Limrun. Collaborate closely with teams to ensure seamless workflows and foster community relation...
3 weeks ago
Software Development Engineer, Customer Experience and Business Trends
$143K - $194K *
Lead the development of innovative software solutions that enhance user experiences, drive data insights, and ensure robust security. Collaborate with cross-functional teams to deliver high-quality ap...
2 weeks ago
Senior Backend Software Engineer, DX
$180K - $235K *
Lead the charge in developing robust backend applications, driving complex projects from design to launch. Collaborate across teams, mentor junior engineers, and tackle architectural challenges to enh...
2 weeks ago
Senior Strategic Technical Support Engineer
$108K - $130K *
Analyze complex Medicaid data and provide advanced technical support for SAS solutions. Collaborate with stakeholders to optimize usage, resolve issues, and enhance analytics capabilities, driving imp...
4 days ago
Application Support Engineer, Canada, OEX
$80K - $95K *
Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...
Reposted 2 weeks ago
Sr Forward Deployed Engineer, Forward Deployment Engineering
$184K - $250K *
Lead technical delivery and architect AI systems at scale, collaborating with enterprise customers to drive operational excellence and accelerate AI adoption. Mentor teams and define engineering stand...
1 week ago
$72K - $92K *
Empower your career by providing essential IT support, resolving technical issues, and enhancing user experience in a dynamic hybrid environment. Collaborate with teams to streamline processes and mai...
Yesterday
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.