Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$88K - $105K *

Engage in hands-on testing and validation of microwave radio solutions, ensuring compliance and performance in North America. Collaborate with cross-functional teams to troubleshoot issues and enhance...

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Drive the successful introduction of microwave radio solutions through hands-on testing, technical support, and cross-functional collaboration, ensuring product performance and regulatory compliance w...

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$153K - $196K *

Elevate your career by tackling complex backend systems and networking challenges. Collaborate with a passionate team to develop innovative solutions that enhance the Roblox platform for millions of u...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$201K - $352K *

Elevate your career by leading DevOps practices for a cutting-edge AI platform. Drive the reliability and deployment of systems, collaborating with scientists and engineers to enhance operational effi...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$132K - $208K *

Unlock potential by leading DevOps initiatives, mentoring teams, and enhancing enterprise infrastructure. Collaborate across functions to drive innovation, optimize processes, and ensure seamless inte...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$158K - $248K *

Transform sales performance by coaching a team of Enterprise Account Executives, driving revenue growth, and institutionalizing effective sales processes while fostering a culture of continuous learni...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$124K - $251K *

Elevate your career by leading technical marketing initiatives that transform complex networking technologies into compelling value propositions. Collaborate with cross-functional teams to drive innov...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Champion transformational AI solutions by architecting and building scalable systems in complex enterprise environments, directly impacting business outcomes and customer success while operating with...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $173K *

Elevate engineering excellence by leading practice improvements and mentoring teams. Drive innovative solutions for development applications while collaborating with stakeholders to enhance processes...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Lead the transformation of engineering productivity by designing and building scalable internal tools and infrastructure. Collaborate with teams to enhance CI/CD pipelines and developer experiences, d...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $155K *

Join our team as a Senior Software Engineer to enhance platform engineering, building tools and infrastructure that empower our engineering teams to scale efficiently and effectively. Drive innovation...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Drive partner success by providing expert technical guidance, leading complex implementations, and mentoring junior engineers. Collaborate cross-functionally to enhance product adoption and ensure opt...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$69K - $95K *

Join a team that's dedicated to delivering exceptional IT support solutions. Utilize your technical expertise to troubleshoot and enhance systems, ensuring seamless operations and customer satisfactio...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$69K - $95K *

Empower your career by providing top-notch IT support and solutions. Collaborate with teams to troubleshoot and enhance systems, ensuring seamless operations in a dynamic environment. Your expertise w...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$69K - $95K *

Optimize IT support operations by implementing technical solutions and providing high-quality assistance for hardware and software. Collaborate with teams to enhance system performance and troubleshoo...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$201K - $272K *

Lead the charge in managing a team of Technical Account Managers, ensuring optimal operations for critical applications while enhancing customer experiences and driving improvements across AWS service...

5 days ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$108K - $144K *

Lead and inspire a dedicated team of Premier Support Engineers while driving performance metrics and fostering a culture of continuous learning and client-centric problem-solving across diverse techno...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$123K - $176K *

Drive innovation in software development by enhancing precision health products. Collaborate with cross-functional teams to deliver cloud-based solutions using industry-standard tools, ensuring high-q...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$123K - $176K *

Innovate software solutions to enhance precision health products, collaborating with cross-functional teams to design and deliver features using cloud technologies and industry-standard tools...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $230K *

Lead the charge in building and shipping innovative features across web and iOS platforms. Own the entire development process, from problem definition to iteration, while mentoring engineers and influ...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $230K *

Innovate by building and shipping features across web and iOS apps. Own the entire process from problem definition to iteration, while mentoring engineers and influencing product direction in a dynami...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $230K *

Unlock your potential by building impactful features in a dynamic, full-stack environment. Collaborate with product and design teams to enhance user experiences while mentoring fellow engineers and dr...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $230K *

Join a team that's building innovative features across web and iOS platforms. Own the entire development process, from problem definition to launch, while mentoring others and influencing product dire...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $230K *

Drive the development of innovative features across web and iOS platforms, owning the entire process from problem definition to iteration. Collaborate with product and design teams to enhance user exp...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Join a team that's transforming cloud compute platforms by owning and evolving our platform qualification and test automation service. Collaborate with engineers to ensure software releases are safe...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.