Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$130K - $144K *
Empower your career as a technical leader, guiding complex hydraulic solutions and mentoring junior engineers while collaborating with cross-functional teams to enhance product performance and custome...
Reposted 4 days ago
Senior Manager, Engineering - Onboarding
$217K - $264K *
Lead and inspire a high-performing engineering team to develop scalable customer onboarding and lifecycle management solutions, ensuring robust risk management and compliance across products while fos...
3 days ago
Software Engineer - Customer Success
$100K - $120K *
Empower clients by delivering tailored technical solutions and integrations. Collaborate with cross-functional teams to address complex challenges, ensuring optimal performance and client satisfaction...
4 days ago
$160K - $230K *
Transform mission-critical applications by collaborating with AI engineers to enhance performance, scalability, and security. Drive technical excellence and mentor peers while navigating dynamic feder...
1 week ago
$95K - $115K *
Transform network infrastructure by configuring and maintaining routers and switches, ensuring optimal performance and security. Lead technical direction for NOC staff, manage maintenance schedules, a...
3 weeks ago
Critical Support Manager - Escalations
$135K - $160K *
Elevate user support by leading a high-performing team to resolve critical issues, drive operational improvements, and enhance product quality through strategic partnerships and data-driven decision-m...
1 month ago
Critical Support Manager - Escalations
$120K - $145K *
Deliver strategic leadership to enhance user support, driving operational excellence and cross-functional collaboration. Lead a high-performing team to resolve critical user issues, ensuring impactful...
1 month ago
Enterprise Customer Success Manager
$125K - $145K *
Grow your career with us by managing 15-20 high-value enterprise accounts, driving customer success outcomes, and fostering relationships with executive stakeholders while navigating a dynamic, fast-p...
Reposted 1 month ago
$145K - $175K *
Transform your career by joining a dynamic team as a Site Reliability Engineer, tackling complex challenges in cloud infrastructure and machine learning. Leverage your expertise in Kubernetes and auto...
3 days ago
$95K - $115K *
Optimize healthcare technology by resolving bugs and ensuring system stability. Collaborate with a dynamic R&D team to support monthly upgrades and perform quality assurance, driving continuous deploy...
Reposted 1 month ago
Software Engineer II - Developer Productivity
$150K - $165K *
Support our Developer Productivity team by enhancing developer tooling and infrastructure. Collaborate with engineers to streamline workflows, improve build systems, and optimize release automation, e...
3 weeks ago
$84K - $124K *
Transform software solutions by designing, developing, and enhancing applications in an agile environment. Collaborate with teams to deliver high-quality, scalable systems while ensuring transparency...
5 days ago
Senior Customer Engineer - LATAM
$110K - $130K *
Shape the future of analytics by serving as a trusted technical advisor, guiding prospects through data architecture and business outcomes while collaborating with sales teams to drive revenue growth...
1 month ago
Senior Customer Engineer - LATAM
$110K - $130K *
Pioneer effective customer engagements by seamlessly integrating technical and business insights, ensuring tailored solutions that address client challenges and maximize the impact of analytics platfo...
Reposted 1 month ago
Member of Technical Staff, Forward Deployed Engineer (New Stealth Startup)
$150K - $300K *
Transform enterprise operations by developing AI solutions tailored to customer needs. Engage directly with clients, manage the full technical lifecycle, and drive measurable improvements in AI perfor...
1 week ago
Sr Software Development Engineer, Agent Platforms & Services
$168K - $227K *
Drive the architectural vision for AI agent orchestration in advertising, collaborating with cross-functional teams to enhance campaign management. Shape the future of intelligent advertising by build...
2 weeks ago
$116K - $173K *
Innovate within the Software Development Lifecycle, collaborating with peers to implement solutions, make technical decisions, and contribute to code reviews while adhering to established standards an...
5 days ago
Developer Technologies Product Marketer
$96K - $100K *
Join a team that's dedicated to empowering the developer community through strategic product marketing. Drive awareness and adoption of innovative solutions while collaborating closely with product de...
1 week ago
Director, Platform Architecture
$317K - $475K *
Lead a global team to shape technical strategy and deliver innovative contact center solutions. Engage with customers and partners to solve complex challenges while driving collaboration across depart...
2 weeks ago
Director, Platform Architecture
$317K - $475K *
Drive technical strategy and lead a global team to solve complex contact center challenges, engaging with customers and partners to deliver innovative solutions across cloud services and enterprise sy...
2 weeks ago
$74K - $130K *
Empower users by providing on-site support for a GOTS solution, ensuring effective training and communication across the NASIC enterprise while managing requirements and enhancing operational efficien...
3 weeks ago
$150K - $210K *
Engage with customers to design tailored solutions utilizing Zoo's APIs, driving adoption and ensuring successful integration, while supporting sales with technical expertise and customer demonstratio...
Reposted 2 weeks ago
Software Engineer III, Performance, Platforms Infrastructure Engineering
$147K - $210K *
Join a team that's redefining AI and Infrastructure, driving innovation and delivering scalable solutions. Leverage your technical expertise to manage projects, enhance software, and empower users glo...
2 weeks ago
$80K - $95K *
Join a dynamic team as you drive customer success by leveraging OneArc technologies. Collaborate with clients to develop innovative solutions, provide training, and ensure seamless integration, all wh...
4 weeks ago
Customer Success Engineer - LATAM
$100K - $200K *
Join a team that's dedicated to enhancing customer success through technical expertise. You'll build strong relationships with enterprise clients, guiding them in adopting our products and ensuring th...
Reposted 2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.