Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Technical Support Engineer (L2)
$85K - $95K *
Drive exceptional client support by managing complex technical issues and escalations. Collaborate with engineering teams to enhance service delivery, mentor junior staff, and leverage AI tools for ef...
3 weeks ago
$73K - $113K *
Explore a dynamic role in technical support, bridging customer needs with engineering solutions. Collaborate globally to resolve issues, enhance user experience, and drive continuous improvement in so...
2 weeks ago
$141K - $236K *
Lead your career with a dynamic team focused on enterprise support, solving complex problems for senior executives while managing technical teams and enhancing customer experiences across diverse fiel...
2 days ago
$110K *
Empower our customers by delivering hands-on technical support and demonstrations for advanced counter-drone technology. Join a dynamic team, troubleshoot complex issues, and help shape our new US fac...
3 days ago
Software Development Engineer, AWS
$143K - $194K *
Unlock potential by joining a dynamic team of Software Development Engineers, driving innovation across diverse domains like AI, cloud computing, and security. Collaborate, design, and implement cutti...
1 week ago
Software Development Engineer, AWS
$143K - $194K *
Explore diverse software engineering opportunities across AWS, where you'll design, develop, and maintain innovative solutions. Collaborate with cross-functional teams to tackle complex challenges and...
1 week ago
Staff Customer Engineer, Platform and Devices Enterprise Solutions
$174K - $252K *
Transform enterprise solutions by guiding clients through technical transitions, driving sales growth, and collaborating with teams to innovate and enhance product offerings. Leverage your expertise t...
2 weeks ago
$130K - $195K *
Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...
2 weeks ago
Senior Software Development Engineer
$163K - $245K *
Drive innovation by building and scaling our Kubernetes platform. Collaborate cross-functionally to enhance infrastructure, automate processes, and ensure reliability while fostering an inclusive envi...
Reposted today
Software Dev Engineer, Product Knowledge Store
$143K - $194K *
Engineer innovative solutions in a dynamic environment, collaborating with cross-disciplinary teams to design and build scalable technologies that enhance product knowledge and customer experience...
3 days ago
$120K - $145K *
Empower our cloud platform's production health by leading incident response, enhancing monitoring with AI, and executing seamless upgrades. Collaborate across teams to ensure operational excellence an...
3 weeks ago
Technical Support Engineer (Gov & US)
$80K - $95K *
Transform your career by providing expert technical support and guidance on the Salesforce platform. Collaborate with customers to resolve complex issues, enhance product adoption, and maximize value...
6 days ago
Senior Software Engineer I, Data Storage
$159K - $215K *
Optimize integration processes to empower teams in utilizing Data and ML systems. Collaborate across functions to build solutions that enhance product capabilities, reduce friction, and provide valuab...
Reposted 2 weeks ago
Forward Deployed Engineer (Toronto)
$160K - $190K *
Join a team that's transforming enterprise AI by deploying innovative solutions that integrate seamlessly with existing systems. Leverage your engineering expertise to drive customer impact and accele...
2 weeks ago
$80K - $125K *
Optimize system reliability by monitoring critical applications, troubleshooting incidents, and collaborating with technical teams to ensure seamless operations. Join a mission-driven team dedicated t...
2 weeks ago
Software Development Engineer II, Engagement and Growth Tech
$143K - $194K *
Elevate user engagement by developing innovative frontend and backend features that enhance how millions discover and interact with entertainment content. Collaborate with cross-functional teams to dr...
2 days ago
Senior Technical Support Engineer
$70K - $100K *
Pioneer exceptional customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to ensure seamless product operation and enhance customer satisfact...
2 days ago
$180K - $210K *
Elevate customer success by providing expert technical support for AI-powered robotic systems. Drive incident resolution, enhance support processes, and collaborate cross-functionally to ensure seamle...
1 week ago
Software Development Engineer, Amazon Customer Service
$143K - $194K *
Drive the development of innovative AI-driven customer service solutions, collaborating with cross-functional teams to enhance technology and design. Lead the global expansion of services, ensuring hi...
2 weeks ago
Senior Software Development Engineer, Developer Experience
$184K - $250K *
Transform the advertising landscape by leading AI infrastructure development, optimizing architectural decisions, and enhancing real-time analytics systems. Collaborate across teams to drive innovatio...
3 days ago
Senior Enterprise Support Engineer (Remote)
$120K - $145K *
Join a dynamic team as a Senior Enterprise Support Engineer, driving technical solutions and client engagements for enterprise clients. Leverage your expertise in cloud forensics and AI orchestration...
3 weeks ago
$120K - $145K *
Engage partners by driving technical enablement and solution design. Collaborate across teams to empower resellers and integrators, ensuring successful adoption and growth of innovative solutions thro...
4 weeks ago
$135K - $160K *
Drive your career with a Senior Site Reliability Engineer role focused on building secure AWS GovCloud foundations for FedRAMP High and IL5, ensuring compliance and operational excellence while mentor...
1 week ago
Systems Development Engineer, ADC Analytics
$129K - $174K *
Join a team that's redefining analytics solutions by developing large-scale systems. Collaborate with top engineers to enhance customer experiences and tackle complex challenges in a dynamic, innovati...
1 week ago
$120K - $140K *
Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...
Reposted 4 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.