Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$85K - $95K *

Drive exceptional client support by managing complex technical issues and escalations. Collaborate with engineering teams to enhance service delivery, mentor junior staff, and leverage AI tools for ef...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$73K - $113K *

Explore a dynamic role in technical support, bridging customer needs with engineering solutions. Collaborate globally to resolve issues, enhance user experience, and drive continuous improvement in so...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$141K - $236K *

Lead your career with a dynamic team focused on enterprise support, solving complex problems for senior executives while managing technical teams and enhancing customer experiences across diverse fiel...

Vancouver, BCIn-Person

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K *

Empower our customers by delivering hands-on technical support and demonstrations for advanced counter-drone technology. Join a dynamic team, troubleshoot complex issues, and help shape our new US fac...

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$143K - $194K *

Unlock potential by joining a dynamic team of Software Development Engineers, driving innovation across diverse domains like AI, cloud computing, and security. Collaborate, design, and implement cutti...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Explore diverse software engineering opportunities across AWS, where you'll design, develop, and maintain innovative solutions. Collaborate with cross-functional teams to tackle complex challenges and...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$174K - $252K *

Transform enterprise solutions by guiding clients through technical transitions, driving sales growth, and collaborating with teams to innovate and enhance product offerings. Leverage your expertise t...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $195K *

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$163K - $245K *

Drive innovation by building and scaling our Kubernetes platform. Collaborate cross-functionally to enhance infrastructure, automate processes, and ensure reliability while fostering an inclusive envi...

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$143K - $194K *

Engineer innovative solutions in a dynamic environment, collaborating with cross-disciplinary teams to design and build scalable technologies that enhance product knowledge and customer experience...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Empower our cloud platform's production health by leading incident response, enhancing monitoring with AI, and executing seamless upgrades. Collaborate across teams to ensure operational excellence an...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform your career by providing expert technical support and guidance on the Salesforce platform. Collaborate with customers to resolve complex issues, enhance product adoption, and maximize value...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$159K - $215K *

Optimize integration processes to empower teams in utilizing Data and ML systems. Collaborate across functions to build solutions that enhance product capabilities, reduce friction, and provide valuab...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$160K - $190K *

Join a team that's transforming enterprise AI by deploying innovative solutions that integrate seamlessly with existing systems. Leverage your engineering expertise to drive customer impact and accele...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $125K *

Optimize system reliability by monitoring critical applications, troubleshooting incidents, and collaborating with technical teams to ensure seamless operations. Join a mission-driven team dedicated t...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $194K *

Elevate user engagement by developing innovative frontend and backend features that enhance how millions discover and interact with entertainment content. Collaborate with cross-functional teams to dr...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $100K *

Pioneer exceptional customer experiences by resolving technical issues and collaborating cross-functionally. Leverage your expertise to ensure seamless product operation and enhance customer satisfact...

California, USRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $210K *

Elevate customer success by providing expert technical support for AI-powered robotic systems. Drive incident resolution, enhance support processes, and collaborate cross-functionally to ensure seamle...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $194K *

Drive the development of innovative AI-driven customer service solutions, collaborating with cross-functional teams to enhance technology and design. Lead the global expansion of services, ensuring hi...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$184K - $250K *

Transform the advertising landscape by leading AI infrastructure development, optimizing architectural decisions, and enhancing real-time analytics systems. Collaborate across teams to drive innovatio...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Join a dynamic team as a Senior Enterprise Support Engineer, driving technical solutions and client engagements for enterprise clients. Leverage your expertise in cloud forensics and AI orchestration...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Engage partners by driving technical enablement and solution design. Collaborate across teams to empower resellers and integrators, ensuring successful adoption and growth of innovative solutions thro...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Drive your career with a Senior Site Reliability Engineer role focused on building secure AWS GovCloud foundations for FedRAMP High and IL5, ensuring compliance and operational excellence while mentor...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$129K - $174K *

Join a team that's redefining analytics solutions by developing large-scale systems. Collaborate with top engineers to enhance customer experiences and tackle complex challenges in a dynamic, innovati...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $140K *

Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.